housekeeper

guest service agent

laborer

hotel housekeeper

night auditor

AUTOCAMP

My typical work day involved coming in to relieve the night audit person, handle the breakfast rush, as well as people checking out of their rooms. It could get pretty hectic at times, but as long as I was able to maintain a steady pace and relied on my co-workers, we usually got it done without a hitch. Management was always supportive, coming up to help if it got particularly busy, and it really felt like we were part of a team. Since I grew up in the Hudson Valley area, it was always a delight seeing people coming to enjoy this area, and offering them recommendations for great places to see in the area. It could definitely get a bit overwhelming when things weren't meeting a guest's expectations, but we often found a pretty happy middle-ground.

I think the hardest part of the job was the exceptionally needy guests, who wouldn't be pleased with anything you offered them. Even so, we did what we could to minimize their negativity and poor experience, whether that be having maintenance or housekeeping getting involved, offering a discount, or a discounted future stay. Something to remember is that despite the sometimes sour attitude, these people are here to relax on their vacation, so being able to find something that worked for them felt rewarding, especially if we could have them leave with a smile and a positive outlook for us.

I love working here for a few reasons but there are some serious issues. What was told in the interview process was not what ended up happening. No told us would be working in a construction zone for 3 months prior to opening. We were told we could wear whatever as long as it was "trail ready". But that changed to a full uniform about a month prior to opening. We weren't told we would be doing food and bar service until 2 months into the process. They look good on paper but reality is another thing. I love working here because of the location and the guests I get to interact with but the leadership team is lacking. The front desk team was set up for failure and they wonder why everyone is jumping ship. Also the pay is awful, the amount they charge per night, you would think they could pay more than $1 over minimum wage. 

the culture consists of over promising and heavy under delivering. management showed no capacity to schedule staff accordingly for high volume traffic in the clubhouse. guests were almost always dissatisfied by their experience and it was difficult to hear someone’s valid complaints about how much they paid and how little they were able to enjoy. 

most of the staff has some sort of social ineptitude which made communication during high stress situations very challenging 

While you get to travel to beautiful and remote parts of the US, you are asked to take on giant work loads without any additional compensation or rewards.  Leadership is mismanaged and very top heavy, leaving employees working 60-70 hours a week.  Expectations are unrealistic and support from leadership is little to none, you are just asked to do more work, faster.   Miscommunication is rampant, and there is very little support when asking for help.

Some leadership is blatantly disrespectful and constantly makes people feel uncomfortable.   

Hardworking team with good camaraderie. The business model is very growth oriented and senior management is working hard to balance those goals with culture and happiness. They are re-doubling efforts to make employee satisfaction their #1 priority and drive some great new projects. 

There is a strong commitment to equality, transparency, and protecting/conserving the environment.

Great outdoor culture, energetic people, and a lot of opportunity for anyone motivated to step up and take on challenges. This is a niche market with a lot of surprises, opportunity, and travel along the way.

This company is the definition of a college level fraternity with cliques. They seem great on paper but in all honesty, it's just a free for all to be in the spotlight. Managers don't care about anyone and provide little to no assistance, but are quick to judge and look down on you. It was sad that this is the reality after they boast on how happy it is. Literally eveyone is fearful of their job and play nice with the executive team becuase they're literally scared. If you're not in the "cool kids group" beware. 

What is the best part of working at the company?
You can be yourself, express your creative side. Meet new people everyday.  And they recognize your part of being a team member

What is the most stressful part about working at the company?
Having to do several jobs all at once. Multitasking at a very face pace.

What is the work environment and culture like at the company?
Culture is out going very laid back your team members are very supportive

What is a typical day like for you at the company?
Challenging at times but rewarding. Just knowing that your making someone  adventure worth while.

Great idea, very unusual hospitality concept and not just another hotel like the others here. The opening was a bit rough but this town is hard to get inspectors and regulators to show up not to mention unplanned construction issues. Pay is higher than any other hotel in town and once we get all the rough edges dealt with, this place will rock!  They did hire a couple of people that should not have been hired but they’ve been weeding them out just fine. 

One of the worst places. I have ever worked at. I never had a sense of belonging always felt like a target, always felt under appreciate. It never got the opportunity for advancement.
No one in management is trustworthy. No one in management cares about the regular team members. And once you served your purpose for them, they discard you without a two weeks notice,  stay away

What is the best part of working at the company?
Being outdoors.
Community, Culture, Mission 

What is the most stressful part about working at the company?
Not unique to AC- working with the public can be challenging 

What is the work environment and culture like at the company?
Supportive, Collaborative- everyone is incredibly friendly and helpful

Top Job Titles	Average Salary
Housekeeper 6 salaries reported	$19.33 per hour
Guest service agent 6 salaries reported	$19.04 per hour
Laborer 4 salaries reported	$19.13 per hour
Hotel housekeeper 3 salaries reported	$18.67 per hour
Night auditor 3 salaries reported	$20.67 per hour

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