new home sales consultant

consultant

educator

student advisor

admissions manager

AVEDA INSTITUTE

No work/life balance. Only concern is enrollment to be high. Unsafe environment, bullying tolerated. Police called multiple times during my employment due to student fights. No respect, for students or employees. Forging hours and state required quotas to promote graduates. Not respected in the area by other successful spas/salons in the industry. Therefore, job placement is low. Worst skincare program I’ve witnessed. Two faced, back stabbing management. Need to rehire all new staff starting with new Director. Only positive is paid time off over Christmas/New Year’s, plus PTO. But never fully staffed, shunned for taking time off. No organization and still using zoom to teach students although, distant learning is over. A hands-on industry is giving license for learning from a screen!?! Not allowing freedom in classroom for hands on learning. Most of the time internet wasn’t strong enough for students to even take an entire online test, let alone get an education coming through WiFi on their tablets. Zero structure nor adequate room for all students learning needs. Always broken equipment or out/low on supplies. Again, POOR management. Being short staff also means some educator’s are not qualified to fill position but so desperate for help. Promised continuing education and proper training but never happens. Over worked, under appreciated. Most months didn’t even get new schedule til 2 days prior to new month. Again, worst director. Couldn’t even make a schedule, needed another educator to make. Not qualified for her position. Unprofessional and fake. The most unethical place I’ve ever worked. 

Overview of Daily Responsibilities:
A typical day at Aveda included opening duties, managing student absences and appointments, making confirmation and no-show calls, checking guests in and out, and handling various side tasks like cold calling, cleaning, and maintaining tea quality. Tasks also involved ensuring timely appointments and assisting new guests with personalized experiences.

Reccommended Soft Skills:
The role demanded strong problem-solving skills to navigate management issues, time management to handle varying daily priorities, sales proficiency for rebooking and product sales, and a high standard of service focusing on luxury customer care. Adaptability was essential due to frequent changes in tasks and priorities.

Considerations Before Joining BeAveda:
Before joining Aveda, potential employees should note:
1. Employees often work through illness due to guilt and lack of support for taking sick leave.
2. Career progression and raises are solely based on corporate metrics, not local management decisions.
3. Corporate closely monitors daily performance metrics, including phone response times and sales figures.
4. The workplace culture is female-dominated, with frequent gossip.
5. Some managers may exhibit condescending behavior, not aligning with the company's service-focused values.

Personal Reflection:
Despite challenges, the retail supervisor stood out for her leadership, community-building, and respectful treatment of the team. However, a significant downside was observing the company's generosity towards the community contrasted with limited support for its employees.

What is the best part of working at the company?
The structure of things. Work and student structure. 

What is the most stressful part about working at the company?
Leadership is the most stressful.  There's no accountability on their part at all.  They are very condescending.  They Overload you with work , constantly adding on to your work load weekly and you never receive higher pay.  The starting pay is one of the lowest in the industry. Sometimes they get people by offering  salary which balances out to low pay when you break it down. They want you to work that every minute or make it up. You can work over 20 hrs or fill in for a coworker, you will still receive the same Pay if you accept their salary! Hrly employees are treated like horribly. No holiday pay , no nada! The insurance is far worst than Obama  care! Their insurance  packages are HIGH!! ANd you have to pay for eye& dental separate. 

What is the work environment and culture like at the company?
Very hypocritical. They preach a work life balance but don't practice what they preach. Forbid you are needing balance! This is one of  the main reasons people call them a cult . Very abusive behaviors with a clean crispy look, soft tone of voice and smiles on their faces.

What is a typical day like for you at the company?
The structure of the company (their seeming intent) is functional . Students stay busy, teachers stay stressed all the way out interrupting their nervous systems to depression but the work gets done. The bldgs are usually clean and smells good. The curriculum  is very good. And about 60 % of the students are very happy.

Working here is fast-paced, rewarding, and focused on creating a great experience for both guests and students. A typical day involves supporting operations, solving problems as they arise, helping guests, collaborating with different departments, and ensuring the day runs as smoothly as possible. No two days are exactly the same.

I’ve learned a lot about leadership, teamwork, guest service, and the importance of adapting quickly in a dynamic environment. It’s a place where you’re constantly developing new skills and learning how every department contributes to the overall success of the institute.

Management is supportive and genuinely wants the campus to succeed. There are high expectations, but there are also opportunities to grow professionally for those who are willing to take initiative and embrace new challenges.

The workplace culture is collaborative and centered around education, wellness, and helping students succeed. Team members who communicate well and support one another tend to thrive.

The hardest part of the job is balancing multiple priorities at once while maintaining a positive guest experience during busy periods. It requires strong organization, flexibility, and the ability to stay calm under pressure.

The most enjoyable part of the job is seeing students build confidence and watching guests leave happy with their experience. Being part of a team that helps people learn, grow, and feel their best makes the work meaningful.

If you’re considering working at the Aveda Institute, don’t. This job is not what it seems. What should be a basic front desk position quickly turns into the most chaotic, stressful, and overwhelming experience you can imagine. You’re thrown into a fast-paced, understaffed environment with unrealistic expectations and zero proper support.
Management is completely disorganized. Communication is poor, and accountability only flows downward. When something goes wrong — even if it’s out of your control — they will find someone to blame, usually the newest or most vulnerable person. Instead of owning up to obvious issues (like bad scheduling or unrealistic sales goals), leadership will deflect and twist the narrative to protect their image. It’s manipulative, and it creates a toxic atmosphere where no one feels safe or supported. Not to mention the downright abusive customers who come in expecting above and beyond, not realizing that this is school and these students are learning. And when there is a problem with a customer, management is nowhere to be found and will have the retail advisors do anything and everything just so the managers won’t have to speak to them at all, and leave it to the retail advisor.  Bottom line: this place will drain your energy, destroy your confidence, and leave you questioning your sanity. Save yourself — this job is not worth it.

Unorganized, no structure or real support. There’s a lot of talk about how they value and support you but absolutely no follow through past that. Higher positions are about who you know, which leaves most of the upper management completely unqualified and unable to address any real issues, on their own or in a timely manner, so real issues that need to be addressed get passed down from person to person. The “culture” is based on toxic positivity and it’s very clear that if you don’t drink the koolaid and get on board you’re out, one way or another. In the end, money aka (student enrollment) is all they care about- even if it means cheating students (by not giving them their supplies in time for them to drop if they want to, while forcing them to take all their tests during that time without physical books or kits - so if their grades are effected, they’ll be on their transcripts if they use the hours that they accrued somewhere else), or even taking advantage of those with learning disabilities (which staff is not trained or equipped to help with). They’ll guilt trip you about taking any time off but management is often away on PTO. The basic attitude is YOU need THEM, this serves for both students and staff. 

What is the best part of working at the company?
Extremely toxic Work place, unless you are an Aveda Alumni you will never be treated like the other Educators. You are also required to raise money twice a year ($450) for earth month and BCRF, the company donates to these causes for their anthropology, however in the end its really for a great tax write off, even though they didn't raise the money, Educators and students did. Their curriculum is based solely around Aveda and Aveda Practices, so often times students are frustrated they aren't learning the full Florida Curriculum. They spend a whole day learning footbaths as a day of their education. I will always be thankful for the opportunity and the eye opening experiences to the flaws in their system. I truly hope Aveda can use this review to grow and be the best institute they could be. 

What is the most stressful part about working at the company?
Toxic Work Environment 
As an educator your task isn't just to teach the students but help the company maintain their averages and sales goals. 

What is the work environment and culture like at the company?
Toxic- Favoritism, High Stress, Lack of Support, Activities that go against accreditation.

Working for this company will Make you sick. There is absolutely no (work/ life/ balance). Aveda consistently goes through instructors and are more worried about making a dollar, than if a student with hypoglycemia gets a lunch break after 6-10 hours of work. Front desk who just book and move appointments run the show. Racist, Rude, and HOSTILE clients are welcome to talk to students and instructors however they please with no management to support you. 30-50 students are on the floor and sometimes you are ALL ALONE. I have never worked for such a disorganized and awful company. Team leadership is a joke. There is NO LEADERSHIP! The management is atrocious and do nothing but sit in their office and gossip. Just make sure you’re part of the “in crowd”. Harassment is totally  accepted amongst employees and ignored. No coaching whatsoever. Just a beat down every chance they get. I would tell anyone and everyone to RUN from this company. They do NOT appreciate their employees or their students.

Work is fast paced and all encompassing. Seemed like there were not enough hours in a day, sometimes. Calling potential students as well as incoming calls from students and salon clients as well. Campus tours, including a "one on one" career planning session with candidates. 
  I learned to be better at multi tasking as well as to never be surprised by what people tell you!
  Management "lived" the mission and beliefs and are concerned for your wellness and job satisfaction.
  The culture there is very nurturing and encouraging. Also a great team spirit among staff.
  Sometimes, the hardest part of the job is completing all tasks before days end! 
  The most enjoyable part of the job for me, was getting to help people change and improve their lives. To watch them progress and grow as they learned and accomplished more each day! Loved to see them graduate and take the state boards!

What is the best part of working at the company?
Working for a well known organization with the Aveda Mission. Love the products. 

What is the most stressful part about working at the company?
Poor communication. Little support from the upper management and administration when it comes to disciplining or holding students accountable. Students are allowed to break the Student Handbook policies. No respect given to instructors. 

What is the work environment and culture like at the company?
Love the culture and what the company stands for. Overall the environment can feel stressful. 

What is a typical day like for you at the company?
Instructing students pass the State Boards and be great in their career in the industry. Taught theory and practical.

Top Job Titles	Average Salary
New home sales consultant 10 salaries reported	$28.50 per hour
Consultant 4 salaries reported	$19.62 per hour
Educator 3 salaries reported	$49,000 per year
Student advisor 1 salary reported	$36,000 per year
Admissions manager 1 salary reported	$50,000 per year

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