receptionist

bilingual receptionist

technical lead

customer service representative

client success manager

Abby Connect

The only good thing I can say about this company is that they offer flexible schedules, and the workload keeps you busy

I’ll start off by saying that you are constantly surrounded by fake people that feed off drama; more than 80% of the employees there can’t be trusted.

The way this company runs their business is not ethical especially for trying to run and be a successful business. They focus more on improving their work environment than actually attempting to better their work productivity.
They constantly fire people and hire new people to fire them; it’s just a vicious cycle of insanity.
There is no job security, the second you step foot into training and begin working at Abby Connect watch your back closely; also you can’t keep your personal life to yourself, if you don’t like socializing all the time or like to talk about your personal life you’ll be labeled weird and possibly unsuited for the company.

People constantly call-off leaving you to handle the weight of others mainly due to the fact that they are understaffed to get the workload covered when it happens.
Many times your “team” will slack off and not pick up calls, so either way if you aren’t favorited you’re gonna be overwhelmed with calls.
They claim their core values and moral is all about teamwork, but in reality it’s every man or women for themselves.

In the end I feel bad for the owner as he is not aware of what actually happens on the floor and the people he relies on are letting him down tremendously; it’s a shame because the company has good potential but has undeserved and unsuited leadership.

Abby Connect is a great entry level position. It's like a call center and receptionist had a super child. It's a great place to develop multiple skills at once. The environment has become very diverse and system is brilliant. It is easy to advance in the company. 

Abby is always seeking innovative ways to rebrand itself and evolve. It does, however, require an intense amount of emotional energy and self control. It would be better if they use the Block meetings to express the depths and intricacies of the misogynistic aspects of being a receptionist. It is fun but, I believe receptionists need to be paid more and call centers need to pay more for the amount of work it takes to do this job.
 

I've been with Abby for almost 3 years and I absolutely love it here. I started as a receptionist and in my first year was promoted twice! Then promoted again in my second year!
I love that the work is fast-paced and challenging instead of routine, boring, and slow. 
Our core values are actually embodied in every single employee, not just words on a wall or in a handbook. 
Our culture is empathy-based showing true appreciation for every employee through events, celebrations, training, development, in-house growth opportunities, open doors, and transparency on every level. 
Our growth is inclusive and every voice is valued and heard.
We rely on each other and are HUGE on teamwork. There has never been a time where I felt I didn't have the support that I needed in any of the positions I've held. 

I hated this job so much. Basically you cannot say your a call center and you lie. I felt really picked on here. every thing was really nit picky to me. You answer calls from every kind of business. even lawyers and doctor offices. some calls were not pleasant mentally. I felt very drained working here. they’re definitely 8 hour shifts answering calls as fast as you can. If you don’t answer them fast enough you’ll definitely get a talk from your “RDL”basically a team leader. they have no schedule flexibility whatsoever. even if you leave early for an emergency. and you really need to be ready for whatever schedule they give you. i think the earliest is 5am and latest is basically graveyard. they expect you to be on multiple calls as soon as possible. They just expect you to give your all for bare minimum. i’m glad i quit here. 

No matter what you think of when you hear the words "call center" or "receptionist service," it probably doesn't apply to Abby Connect. I have never been at a workplace more inviting and positive than this one in my short time as a member of the workforce. My managers, my coworkers, even the CEO, and his wife are fantastic people who want the best for me while I work for them. That said, I will admit the work does get tedious at times, but that just comes with the job. What matters here is that the environment, the culture, and the people are some of the best you will work with and will make any amount of work done here worthwhile. Don't write this place off if you saw what we do just yet. Trust me, you'll thank me later.

I had gotten hired at Abby not too long after moving from out of state. Not only did I find some wonderful friends, but I also found a fulfilling job! The culture here is incredible and people really care about you here. You're not just a number and this job can be more than a paycheck if you let it. I had the opportunity to move up in the company after being a receptionist for almost five months which is not an uncommon occurrence here. I've never had a job or leaders that put so much into my professional and personal development. With the tools that they have provided me, I am able to do the same for others. There are days that are stressful, but that's customer service. On the days that were hard, I knew that I had support to help me through it. Abby is one of a kind and I wouldn't want to go anywhere else. 

I began working with Abby Connect in January and have enjoyed it ever since. The training was enjoyable (I know, it seems impossible... but it was!) And you'll never feel alone in your training or when you learn something new. Starting with Abby, you feel like you're a part of something, and that you're respected as an employee and a person. Your voice is heard, which is essential to me. Overall, I'm delighted to have discovered Abby Connect, to work with Abby, and to have had the opportunity to grow with this company. I never imagined a day when I was truly happy to get up and go to work, but thanks to Abby, that day has arrived! If you're looking for a place to grow with a company that is warm, kind, and welcoming... take the chance and apply. You won't be sorry. I'm certainly not. 

I have loved working at Abby Connect so far. It's been just over a month and it's been such a positive transition. I was nervous at first, but their training is extensive and thorough and they really want you to be successful. All their managers and people in higher positions have started out as receptionists, so it's really inspiring to see that and strive to do the same for myself. Everyone is genuinely nice and supportive and they don't tolerate drama or gossip, AT ALL! It's just a really positive environment to be in and I'm so thankful I was led to come work here. I can't wait to continue to grow and move up myself! 

Abby Connect was always kind to me, respected my work-life balance,  family-oriented, allowed me to be a mother first, and provided resources when necessary. I will always look back at this opportunity with admiration. I was fortunate to be a part of an amazing team while working at Abby which has allowed me to create and set expectations for other employers regarding how they treat, and speak to their employees. For that, I will always be grateful for my experiences here. With that being said, Abby is a fast paced environment, consistently changing, and forcing growth sometimes not always welcomed by employees, but I know you'll find that anywhere. Being a member at Abby means being a team player, adapting to change quickly, knowing your limits and learning when to say "one moment please". 

I have been at Abby a short time, but I have already learned more here than I have at any other job. They are very flexible with the hours and the culture is unparalleled. They really care about you..as an employee and a person. It does get busy many times, but we all work together as a team to get the job done. I am always busy so the day goes by very fast. The owners of Abby are the nicest people that I have ever met. They celebrate birthdays, anniversaries, and do incredible things at honoring accomplishments. Vegas is a tough town, so it is lovely to find an oasis of a job in the desert.

Top Job Titles	Average Salary
Receptionist 8 salaries reported	$16.38 per hour
Bilingual receptionist 1 salary reported	$16.50 per hour
Technical lead 2 salaries reported	$190,000 per year
Customer service representative 1 salary reported	$14.00 per hour
Client success manager 2 salaries reported	$55,000 per year

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