travel consultant

sales assistant

operations associate

documentation manager

lead consultant

Abercrombie & Kent

My daily work consisted of helping out the A&K Residence Club member services employee and sometime deal with outside customers for training on their reservation system. I not only provided training locally but remotely via GoToMeeting to our employees all over the USA and outside the country.

Created procedure manuals. Took problems encountered and worked with the vendor of the software application to resolve the issues either by self-resolution or with their help.

Worked with our own CMS to add updates to our Residence Club website as per marketing and management’s request.

The people there were nice and friendly with the exception of one person, outside of that it was like a family environment.

The hardest part of my job was coming into a newly created position with little training.

Working on a major project to help the corporate IT department to help develop a disaster plan which the company had none in place if anything should happen for the residence club section of the company. Here I learned a lot by working with the corporate IT Director and doing a lot of online research. I found this to be very educational at the time.

When I was at A&K I really enjoyed my coworkers and all the fun we were able to have as a team. The collaborative environment was fun and upbeat. However, between HR & management the company is a circus. You are only allowed PTO, there are no sick days, so for a travel company it seemed odd they did not like you to actually be out exploring (unless you were a TC on a fam). There’s next to no room for advancement unless you’re male or a suck-up. HR was just a massive clique who didn’t care at all when legitimate complaints were made. Overall I would never recommend anyone work there unless you enjoy being overworked, underpaid and under appreciated.

Working at Abercrombie & Kent was the best position I ever had.  The tour industry that catered to the rich.  We had wonderful holiday & staff parties they truly appreciated their staff.  They offered deep discounts for travel.  This position was a very fast paced.  I was responsible for all payroll, onboarding and training.  Benefit administration and everything asked of me.  We were a true blue team.  I made many friends that I still have today, my best job ever!

Abercrombie & Kent is a company that constantly gets you excited to learn about what the world has to offer in luxurious travel. You learn so much new things everyday and everyone that works there is incredibly encouraging. While in training, all your coworkers are always open to answer your questions and are very genuine. It’s a healthy team environment with clear goals and honestly I am so very glad to be a part of an amazing company. 

Amazing company to work for. Room to grow and become a successful in whatever avenue you decide to take. The benefits are great and you have the option of choosing from various health coverage. I would highly recommend this company to friends and family. Their culture is great to work in and it shows in the people you work with.

If you have the opportunity to work here, I highly recommend you do! The company is amazing and I have yet to meet an unkind co-worker. They highly encourage a work/life balance, which is truly crucial in todays world (in my opinion). The only “con” I can think of is the pay could be a little more, however, their benefits and PTO exceed most companies, which pretty much balances it out.

Everyone has been very encouraging and kind. It is the type of place where you can ask questions or have your mistakes pointed out to you without being made to feel dumb. The culture is the perfect combination of casual without being too lax and professional without being too uptight. The work/life balance has also been great.

This is a luxury travel company that works at top speed.  They have well seasoned management and great leaders.  The HR department is constantly hosting and planning events for the staff.  It is a fun office enviornment.

For an established brand they should now better, they have all the boxes ticked in theory but when it comes to executing it, completely different story to well being, guidance, communication & consideration.

Loved my job and working with different venders learned so much about seeing the world by travel culture religion food and some of the best people overseas to work with thanks so much for the life time of experience that will remain in my heart forever

Top Job Titles	Average Salary
Travel consultant 14 salaries reported	$47,750 per year
Sales assistant 10 salaries reported	$40,800 per year
Operations associate 1 salary reported	$70,000 per year
Documentation manager 4 salaries reported	$18.75 per hour
Lead consultant 5 salaries reported	$35,000 per year

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