software engineer

system engineer

sustainability engineer

sharepoint developer

senior system engineer

Accenture Federal Services

First few months was left on-boarding until I was finally accepted into a Project. They suggested I do Oracle trainings, as that's what I had applied for, but was then thrown into a completely different Project that had nothing to do with Oracle at all. 

Work loads were fine initially, as basically had to train myself as the team was fairly small to start out(4 testers total). The only truly experienced Tester at the time left within a week that I started work, barely showing me how things operated(may have just been my luck).  Learned the basics on my own and went my own way of doing things efficiently through my own experiences. I felt like a fish out of water as there was no clear guidance day to day, and manager just told me to "get the work done."

Worked here for 4+ years and through time got worse after my first initial year. Work loads doubled/tripled after the first year, and more employees were hired, but could never keep up with the work load no matter how many hours were put in. LOTS of overtime that was compensated, but grew tiresome having it repeated every single week. Lazy co-workers = more work for YOU to meet deadlines.

I trained all new joiners on my team through the years to the best of my ability, but you can't make them work as efficiently and quick as yourself. Laziness here benefits those who don't want to work, while everyone else picks up the slack and suffers.

Some lazy employees having internal frustrations with each other, leading to poor communication and a toxic environment across teams. In my experience it was never resolved since starting employment and led to me leaving(Not sure if this is normal as was first official job out of college). Lots of last minute items that got lost, on top of current work loads. I could handle the work loads working OT, but the stresses of co-workers make things 10x worse. Yelling in calls, talking behind one another's back across teams to make others look bad professionally(I wanted no part of this, very unprofessional), and a very dysfunctional environment in the end that ultimately led to me wanting to find new endeavors to progress my career and grow. 

If you don't take the lead here, there's a good chance nobody will and the entire team will suffer and looked down upon by management. You MUST be a leader in this role even as a junior Developer/Tester.

If you're looking for a good company to apply, this company is great. The benefits are good, dress code is flexible (even though they send out a dress code policy that no one follows) and the charity/social events they host are a way they encourage their employees to stay active and involved. Around the world at other locations, I'm sure it's good.

However, San Antonio Delivery Center at Fairgrounds Pkwy location is the worst place to work at if you decide to apply or you're referred through someone who works there as a Transaction Processing Associate/Representative. Within 2 years, 13 people have left the project because of poor management, leadership, team, communication, preferential treatment, and rude/unfair workload. Out of those 13, only 2 actually were able to move to a different project. If I can help the next person who thinks about applying, please don't waste you're time applying for this position. It's a set up and truly not worth the stress and unfair treatment. Trust me, the money is not worth it. Apply for another position there if you really must but not this one. Although the experience can be a lesson, the leads will fool you and make you believe they care about you only to question you and your personal life if you have a family member pass away. Again, the company is good, it just all depends on the team and/or project you're on. Every other team seems to keep their workers and appreciate them. However, this team is NOT a team. Again, don't apply for this position at this location. They'll start you off at 28-29K no matter if you have a college degree or not. They'll suggest to you that you have to be on the project for at least a year to move onto a new project/team. LIES. They'll make you believe there are endless opportunities to grow within the project when in reality there is only one way to advance. That's just to become an analyst. You have to do "analyst" work for at least 6-9 months before you can even see a promotion from 28-30K to 32K. While other projects in the building have the choice to work from home, you're NEVER able to work from home. The leads sneak and work from home and manipulate the team in believing their not working from home. – less

I'll start by saying Accenture is a great company. It seems to be well managed at the enterprise level, and the projects I've worked on tend to be staffed with and managed by very capable people as well. The work itself is not terribly exciting, but what would you expect from a company that makes its name implementing ERP solutions for most of its clients.

The benefits are great; you get more PTO then you'd probably ever need. And as long as you are respectful of your project's timeline when requesting to take vacation, few managers will deny the request. That said, the pay is underwhelming, and if you are promoted from within rather than an external hire, the raises are insulting. 

Moreover, HR is truly awful. The company is continually realigning its workforce into groups with increasingly arbitrary names, which only have the effect of confusing its employees and limiting their ability to choose fulfilling roles. The company recruits many of its consultants on the promise of choice - that one they enter the general consulting "pool" they will be able to select roles that interest them. The reality is much different. The internal staffing folks were clearly sent from corporate h*** to plague the rest of the workforce. They have a specific purpose to align demand (hundreds of unfillable roles that promise unchallenging college freshman-level work) to supply (consultants who would prefer to have some say in their next role), and their existence alone is motivation to stay off the bench (unstaffed).

Working to help others achieve their goals. The hardest part of the job was getting the agents to trust me.  I succeeded in this by facing the unknown and new aspects of customer service training, at the new call center in Wichita Kansas. I was given the opportunity and task along with my fellow colleagues; of preparing career postal employees who were transitioning into the position of a Customer Care Agents.  
   At the call center the challenge was working in an environment unsuitable for training.  With some ingenuity and improvising with space that was designated for training, I was successful in making it work.  My experience as a trainer and mentor, galvanize the energy of the training and kept my 22 agents (Team 2), focused on learning.  Training included Computer Basics, Call Center Interactive work stations, USPS core value, softskills,  and Quality Assurance Matrix performance. General Customer Service and Courtesy Skills, Stress Management Tips and Technics, Listening and Conversational Phone Practices.   I reviewed in training, policies/procedures, and the agent’s responsibilities and training expectations. I applied adult learning theories that include hands-on systems training in a classroom environment, the use of audio-visual tools, interactive e-Learning tutorials, role playing and call flows, team building exercises, course assessments and certification.

I worked as a software engineer here over about a year and a half. There was a steady flow of people in and out and moving to different teams and that made it very difficult to keep a steady pace. We switched project leads and architects and they struggled to make the big picture decisions. Work was slow and frustrating. Ultimately the project got cut from the general government chaos and slashing and burning that is going on. A pretty wide variety of skillsets but lots of newer inexperience people.

But while the actual work was painful the rest was nice. Worked a real standard 40 hours which was great. Rarely worked late, government security rules keep all the work on the laptop and never your phone which is amazing. Got government holidays and solid stock options

Working remote there wasn't much culture or anything. If you are near the offices they do more but otherwise you're more or less on your own.

Overall quality of work and management was pretty bad but the rest was good. Maybe another project would be different, hard to say at these big consulting places.

A typical day is spent following up the status of incidents currently opened or pending client action responses or Third Parties investigation to resolve an issue. From there my time is spent making sure that tickets are properly created and sent to the proper team to resolve the incident. Then lastly, reports are generated at scheduled times to be sent to show the productivity from the help desk to create tickets and resolve the clients issues. 

Management helps place tickets in different priorities so that either they are working to get issues resolved with the client or they are helping the help desk know which tickets needed to be updated and resolve quicker. 

My co-workers and I continue to work together each day asking questions and assisting each other to make sure that the overall goal to resolve incidents is completed. 

I have learned a lot about INTEL when you are dealing with incidents. The life cycle process and how to process request and what is required to be done to resolve the incident.

The hardest part of my job is not being able to comprehend certain request from management or clients.

The most enjoyable part of my day when I am able to resolve an incident for the client and in a timely matter.

I've tried to post reviews about Novetta several times through indeed, none of which ever got posted.  Sufficed to say I have many negative things to say about this company.  But I'll focus on one thing for this review and hopefully it will make the cut.

Management/Leadership are a huge problem for Novetta.

Attrition is high, at least for the senior level engineers.  No worries though, as of late Novetta has been picking up every intern or barely qualified individual it can.  Young employees don't rock the boat and don't ask questions when questionable behavior presents itself.

C-Level management is aware of mid-level management problems but refuse to do anything about it.  Why would they if the same management continues to make the company money, right?  In their minds the company succeeds because of this management style, while I'd say the employees under these managers succeed in spite of the management.

The senior level employees that do stick around are good people, just in bad positions.  I wish them luck but I have no doubt that eventually they too will leave to find alternative employment.

While the benefits were great, the job culture and management needed work.  For example, a "job well done" from a colleague to managers were not acknowledge and if they were, came with a backhanded complement.  The company culture slowly eroded from a relaxed, open environment to one of borderline hostile management and constant complaints about "no one doing their jobs."  Certainly the concept of teamwork was thrown out the window.  To their credit, they did create a small team to try to solve problems within the company, however, in certain departments, this was impossible to do, or wasn't a priority-it's not clear which of these is the reason why it failed.  It was also made clear that advancement was not a possibility.  So, if you don't mind just coasting along and sacrificing what enjoyment you could possibly have at work for a nice 401k plan and medical benefits, this is the place for you.

The culture for management at this company is rather bad. If you're not someone they can identify with or you don't suck up, you don't get promoted. 

That goes even further with some managers assuming some sort of political alignment while others push work that has no actual value and push a false narrative as to why, when the data isn't even able to be utilized due to the nature of what it is. 

Now imagine you doing your best but at the end of the year, because of their simple minded ways of thinking, you don't get a raise or a bonus. The excuses management will give come from irrelevant reasons, reasons that have nothing to do with your actual job performance.

The pay isn't actually competitive, so use it as a stepping stone to get where you want to go. I watched tons of people leave for massive pay raises and a better quality of life. 

Novetta strikes me as a company that values diversity and is respectful of all employees. Even under the previous CEO Novetta was noticeably more diverse than most companies I had worked for or interviewed with. The current CEO has continued and expanded on that by elevating the profile of gender diversity initiatives within the company.

When I joined the company I was struck by the almost cult-like enthusiasm my coworkers had for the company, and even as Novetta has grown it's rare to see anyone unhappy about working for Novetta. It's the kind of company where people build a career and stick around for longer than the tech-industry average.

There is definitely a "work hard/play hard" kind of culture. Hard work and dedication is rewarded, but time-off and work-life balance is still respected and encouraged.

Top Job Titles	Average Salary
Software engineer 4 salaries reported	$82,500 per year
System engineer 2 salaries reported	$136,800 per year
Sustainability engineer 2 salaries reported	$160,700 per year
Sharepoint developer 1 salary reported	$118,800 per year
Senior system engineer 1 salary reported	$184,700 per year

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