Access-A-Ride

This place is a joke they stress safety and it’s only a formality busses are falling apart and your treated like a dispensable pawn to be used up and spat out. They expect you to have no life they own you. They rotate your shift constantly By 4 hours or more meaning if you start at 7am they can make you start at 11  one day and 3am the next and work 10,11, even 12 hour days  and don’t tell you your start time till  10:30pm the night before. They expect you to preform a safety centric job on 4-5 hours of sleep and if you mess up your getting all the blame.  I don’t know how they get away with it. This place is a revolving door and as quick as you get hired you’ll either quit or get fired . Expect your circadian rythem to be all messed up and your eating habits to be just as messed up. You won’t get lunch sometimes and there is a 30 min unpaid break they make u take weather u can or not. For someone who’s behind the wheel of a 8000 + pound bus one mistake and u can seriously injure yourself or others. And it’s your professional license on the line. They treat you like a machine and management needs to work on making sure people can have a constant routine to stay safe. Again they will stress safety all through training and when you start it all goes out the window. Even at the new pay hike it’s still not worth it maybe to some but your risking life and limb to make a buck. Maybe for some people this is all ok. Besides the complete exsaustion from miss management help in the elderly is a very rewarding job I liked the driving and meeting new people it was very enjoyable but it sucks when your exsausted fatigued not eating and sleeping properly.

I love Access A.Ride even though I was released when ibwas suppose to still have my job after a third accident. The good part about being an Access A Ride driver at any company is the freedom of driving and listening to music while using GPS to get to your pick up and drop off on time. You can work on your days off and make overtime. And all you have to do is pick up and drop off passengers SAFELY! I emphasize on safely because that's what they tell you. . The bad part about it is the chance of running into rude drivers or rude customers. Also they might not teach you every thing you need when you drive on your own once you complete training. If you love driving and gave 
 A CDL then sign up. The easiest job application ever. Just don't make the mistake I did when working for any Access A Ride company m because you will lose on a job that would help pay the bills easily.

I disliked this job very much because not only were the supervisors disrespectful the customers were to. We are trained to handle customers but it’s different when your told to call for help ,and you get yelled at for it. The passengers rides are never on time that’s why they are always complaining which I do get. I didn’t like any part of the job I worked from 2pm to 11pm from Tuesday to Saturday with only two days off. I had absolutely no day to my but my off day. The job pays biweekly. On the work site I did experience some male dominance from a supervisor. Gotten yelled at for asking a question while speaking to another supervisor. I learned that you can’t let people walk all over you and they wanted to do that with me 

GVC II Management in the Bronx could care less about you. I was given 5 HOURS A WEEK once COVID began! Only senior guys were guaranteed hours. Management switched my days off so I can work a holiday which fell on my regular scheduled day off with no time and a half pay. Meanwhile, if you weren’t scheduled to work and decided to work that day, the company offered an incentive for that on top of time and a half pay. But since the company switched my day off just so I can work the holiday as a regular scheduled day, I would not be eligible for the incentive. I left without any notice after I realized what was going on. The company did not even reach out to see if I was ok or anything with the whole pandemic going on. If I could rate the company with negative stars, I would. 

The work in enviroment needs a huge flushing out and change in staffing management. It is a very toxic environment to work due to the fact that managment are not very helpful, they engage in their employees personal lives, they tell employees personal business to other employees they are very big on favoritism. This company has unrealistically strict rules and if you have a family to support, or another job or even day to day life problems they show no compassion or understanding, they are quit to fire. That is way their is now a union in place. Its a lot of headache to work there its easy money but they make it so hard.

it was tough for management to get people to work when they had a union who would not discipline them. The employees knew this and they took full advantage of it. I loved my job and came to work everyday trying to make a difference and most employees respected me for my goals, my desires and my dedication to make it a better workplace. The most enjoyable part of the job was seeing the people who came to work doing what they needed to do to help the elderly and handicap get to and from their appointemnts

Hope you are a people person because you will need to be one due to driving people with special needs (physical and/or mental disabilities.) Plan on not having the best schedule pick when you are hired because seniority is very important (but stay hired for long enough and you might be within the top thirty-seven within a year-and-a-half so you might be able to have your days off on Saturday and Sunday.) There are shifts for nearly every stretch of time of day due to some passengers may be just getting out of dialysis at three in the morning. There is definitely a need for para-transit operators and a shortage of them so give it a try.

I Been working at access a ride in staten island ,for 28months and I think it's A great service. It needs some fixing .the driver's need to be acknowledged for the job there doing there are A lot of seniority driver's that do there job we'll. The company should have a great medical package or the union should have one .corporate needs to send somebody to see for them selves..you really don't  need a college degree to fix these small problems I need just coming sense and this could be a great division making money not losing money simple fixes that's what the driver's  want.

What is the best part of working at the company?
It was a remote position. That’s what made it the best part.

What is the most stressful part about working at the company?
Everything. The staff left you out to dry. Even the customers were as rude as the staff. 

What is the work environment and culture like at the company?
Terrible. There’s no structure, majority of the staff are not good at their jobs.

What is a typical day like for you at the company?
Answered incoming calls from clients at an alarming rate. If they was an issue that needed addressing by a supervisor it was over a 30 minute wait for both myself and the clients. Very frustrating.

A Typical Day at work is always busy, receiving many calls and always attentive to drivers on the road. I learned to thrive under pressure & accomplish many goals that not many dispatchers accomplished. Management needs to be a little more fair and attentive to everyone's schedules and times. Co-workers were at times very vulgar, yet we all got along most of the time. Hardest part of the job was having to keep all drivers running on time when no one wanted to work as a team. The most enjoyable part of the Job, was Holidays.

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