caretaker

direct support professional

resident assistant

housekeeper

service coordinator

Accessible Space

Typical day was at the very least 10 hours - plus time at home spent on rent notices and HUD funds request - pay was not hourly. Tons of time wasted on phone calls (with residents and management) when more items needed to be documented for files.
Learned that no two supervisors are the same -- and that they do not make reasonable accommodations for employees with disabilities. Unreasonable hours.
My 1st two managers were great; they located my office in a building near my home, and worked with my scheduling because they appreciated all the work that I did. Last supervisor moved my office 20 miles away, would not make starting time later even though I worked past 7 or 8pm nightly.
My co-workers were mixed - some were excellent, did their jobs, and would work to make our team successful. Others did their jobs terribly, gossiped frequently, and were horribly unprofessional.
Hardest part of job was dedicating most of my life to my region without being appreciated for running things with no training whatsoever, no assistance in the office whatsoever, and having to be on my own after 1:30 pm because main office was several time zones away.
Most enjoyable part of job was being able to travel to sites, solving problems, helping residents with disabilities, preparing documents for HUD reviews, managing on-site staff, preparing budgets, organizing the mess that rent collection was in, and doing what was right to help the people we served.

They dont have enough employees at the location I worked for and the manager was aware of the site conditions and did nothing.miss scheduling the staff that are over worked under paid and not at all appreciated by the company.They didnt provide proper training and there was only two people working during each shift with 8-10 residents or sometimes only one staff at evening and night shift.Residents complained about management on a daily basis and there was no refrigerator nor microwave for stafff to be able to eat let alone take a break cause of short staffing the employees  need and lawful rights were being overlooked and ignored.I felt sorry for the residents and would never ever send my loved ones there or refer anyone for there services.The employees  genuinely cared for there jobs and residents but were clearly being taken advantage of .This company should not have the right to set up care for anyones life.

Typical work day is getting a resident ready for a day, some help with mail, bills, appointments, help with cooking, light housekeeping. And just hang out with the residents, they love it and so do I!!! Every company in this type of field has some cons, no place is perfect. the management at the main office always visit/in contact with our site and always make themselves available. Love working here and I advanced very quickly. It’s easy to weed out the ones who care vs just want an “easy” paycheck. & i say easy because they think it’s easy due to THEIR laziness. It can be a lot of work, but it’s rewarding and you are compensated for that. Only downfall is when we need help from temps, the temps act like they don’t have to do anything, don’t like animals, show up whenever they want, & won’t do some stuff that is clearly in the job description. Which is unfair to not just other staff, but the poor residents! Overall, best place I’ve worked for. 

A typical day at work consist of me looking over the resident's care sheet plan which gives me a detailed explanation on the residents care. I start by giving the resident a shower, followed by dressing, grooming them then administering medications and feeding them. By working here I've learned that each resident is different and require different types of care. I've learned that in order to provide the best care to residents you have to listen to what their needs are. The staff at Accessible space works hard to meet residents goals. The atmosphere is pleasant and every one here works together. The hardest part about my job being a supervisor and a resident assistant is to make sure that both the resident and the staff are satisfied The most enjoyable part about my job is not only being able to work with a diverse group of people and also knowing that each resident is happy with the cares that have been provided.

The work is in a comprehensive neurological rehabilitation program offering habilitation and rehabilitation services for the survivors of acquired and traumatic brain injuries. Management, which was once self-serving and destructive, is now entrepreneurial and sustaining. Staff, a mix of short-timers and long-timers, function encapsulated in their own little work worlds, bumping into each other during the day, but not engaging. Competition exists where cooperation should be. But what gets you to show up in the morning is the clients with whom you work, people of all ages and stations in life who have had their lives demolished by brain trauma, who need your help to learn to walk again, or talk again, or remember and think again. A wonderful place to achieve a life goal if you are able to set yourself aside and devote your energy to improving the lives of others.

The best and enjoyable part of clocking in was the persons served and seeing them get to the level of independence to go home. I’ve learned to speak up for myself and or on situations that are not just coming from Management and Supervisors, Management needs to understand they also create unhealthy environments and should practice what they preach in terms of accountability, As well as being messy pitting employees against each other made this a horrible workplace environment and culture the job within itself was very easy but the above stated made it the worst experience ever. Not disciplining individuals who drink alcohol and partake in recreational drugs on the job it’s talked about not. being tolerated but nothing is done, theft the list goes on.

What is the best part of working at the company?
This company is a mess. It’s not about the clients it’s about occupancy. The requirements to work there need to improve. Then when you try to change things you become a target. Not professional at all. The clients should come first but all the staff care about are getting overtime hours. Run away. 

What is the most stressful part about working at the company?
Management and staff. Oh boy management need to reevaluate why they are even there. I helped in a lot of areas but it’s really about supervisors making the higher ups look good. 

What is the work environment and culture like at the company?
Stressful . The place is chaos and no one takes accountability for their actions. All management care about is if they pass inspection and the clients suffer. I’m so disappointed and disgusted. 

What is a typical day like for you at the company?
Too much to talk about. You would have to call me on that one.

A typical day at work we would have an assigned one-on-one to work with a client the day.  We would go from group to group every hour to change up the program format throughout the day.  Clients would either work with a PT, OT, SP, learn how to cook, clean, work-out, go on educational outings once a week and we even have graduations for those who are graduating from the program.  I have learned a lot from those who come into the program along with learning from the Lead techs on how to work with them and their needs, wants, goals, straights and weaknesses.  The hardest part of the job is those who do graduate and never see again.  The most enjoyable part is getting to know these clients on a one-on-one basis, knowing their history of why they came to the program and things they may need to share with someone.

I worked here and at first i was excited. But after i started working i started to see what the other co workers were talking about and even some residents. Staff is lazy, disrespectful and the manager lets certain aide do whatever she wants to do. And then if your new they will try to have you lift all the heavy residents without assistance or very little. They sit around and talk on their cell phones, take naps in residents apartments and act like they didnt hear the call light or phone. They make residents wait for long periods at a time on the comode. Some residents require alot of cares and they should be moved out. Alot of residents have catheters they need to be in a nursing home. Supposed to be 2 person transfer but not all the time. Night crew leaves work for morning crew to do. Im glad i left.

People act like they want you to ask questions and then you ask questions and some people/person doesn't realize you are asking a question.  Everything is a crisis and the person asking for something to be done like it needs to be done that instance.  There needs to be better training and not someone telling you to refer to the policy and procedure.  Some of the policies and procedures need to be updated.  


There did not seem to be a teamwork mentality to the culture there.  Some people would say to ask questions but then they wouldn't either understand that you were asking a question or wouldn't know the answer.  


Felt like I was treated more like a Temporary worker than an actual Perm. worker.

Top Job Titles	Average Salary
Caretaker 81 salaries reported	$20.61 per hour
Direct support professional 66 salaries reported	$19.41 per hour
Resident assistant 2 salaries reported	$20.00 per hour
Housekeeper 12 salaries reported	$15.38 per hour
Service coordinator 9 salaries reported	$20.89 per hour

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