nursing assistant

registered nurse

licensed practical nurse

environmental specialist

cook

Accura HealthCare

I worked here a few years ago and LOVED the residents. The only downfall was being short staffed all of the time and having to pick up many shifts. At the time, the DON did a great job and it was very bearable. Flash forward a few years, I decided to come back to the facility. I immediately noticed how unprepared and unorganized they were. Management had one lady doing all of the work while the executive director sat on his phone. I was doing online training for my first week back and had many people come and ask the new trainee and I questions we had no answer for, given we are new, while the ED sat in his office not helping. That should’ve been the first sign to leave. I ended up working the OVN shift and to make a long story short, it was terrible. We were always short staffed (and I mean SHORT staffed) there was always only 2 people in the building at all times. Mind you, there are two assists in memory care and assisted living (even though they aren’t a nursing home). Obviously, one had to stay on each side at all times, so we were doing two assists all by ourselves. Management didn’t seem to care about the safety of their employees or residents. To top it all off, the AM shift would show up 30 minutes late, without fail, every day. I would absolutely not recommend working OR LIVING HERE. It is absolutely not worth it. 

 You’re always working short staffed, and never have what you need. this nursing home prioritizes making money over quality resident care. It’s sickening.  The buildings are all outdated, mismatched paint in resident rooms, cracked flooring, missing wall trim, cracked/chipped doors and sewer backups....but don’t worry because the front of the buildings were reconstructed to look nice. With how expensive it is to live at a nursing home, it’s sad to see the rooms these residents live in. This is a given, but you will deal with drama on the daily and sometimes for your whole shift, management is just as bad about this if not worse. For example Dietary isn’t focused on resident care because they are in a petty fight with the nursing staff over resident special food requests and often said they didn’t have something that they actually did simply because they were too lazy to make it...these are the words straight from the managers mouth. Reports were once made about an aids behavior towards residents multiple times, the aid still continues to bully and work around said resident daily. There’s a reason for high staff turnaround. Their claimed values don’t match their work culture.

Management are all very unprofessional and cater to the employees they know will pick up the shifts they don't want to work on their on calls. Most of the time when they're required to be on call and something happens they don't show up or refuse to come in. They have no problem trying to enforce rules and guidelines that they don't follow themselves especially in regards to PPE. Maintenence department rarely want to do their jobs and will complain when you bring a concern to them. All equipment doesn't work half the time and when you call maintenance they will blame it on the operator of the equipment. The dietary boss is very rude 100% of the time, makes it very hard to want to help in the kitchen or dining room when short staffed which you'll be required to do. Very cliquey when it comes to the nursing assistants and only help who they want to help. Lots of gossip and rumours constantly and management are big participants in this!! Mandates are constant and people will call in all the time with no consequences. Definitely recommend steering clear of this nursing home!! Nothing will change or be done to improve this place!! 

While I loved most of the people I worked with and the residents, as well as honestly loved and took pride in my job, there were aspects here that WERE NOT loving. I will say during my time here we had 3 different administrators, and the last one had (still has) everyone fooled. When he first came I genuinely thought that our staff, residents, and building as a whole would be great, I was even told by others who knew him that he would improve things for the better. That happened for awhile, however, quickly changes began, staff showed concerns and those concerns were overlooked. The treatment of staff is a 2 on this rating scale because there is not a good work-life balance for any of the CNA's. Attendance policy doesn't mean ANYTHING to some management, no one is held accountable for their actions and if they are, they laugh about it. I was accused of doing something I did NOT do and wrongfully terminated for it. However, I have learned from folks that still are in the facility that I am much better off not being there. DO NOT waste your time, they are truly NOT like family.

The most challenging aspect of the position lies in the realm of management. The administration appears to lack a comprehensive understanding of the daily operations and does not prioritize addressing the stress levels, workload, and compensation of its employees. It is crucial to reassess the current work environment and consider alternative employment options, such as working for an agency before joining Accura, as this may provide better remuneration. Furthermore, the maintenance department experiences high turnover, with skilled individuals often being let go just as they gain proficiency in their roles. This leads to recurring issues such as mouse infestations and sewer backups, which the administration does not seem to prioritize resolving.

The administrator is okay. You do get a couple of coworkers who are truly nice to you. Lots of negative moods from staff. Especially from the higher ups. The kitchen supervisor and business office manager are very nice and not judgemental. It's enjoyable to cheer the residents up and be able to help them out in their living space. The housekeeping supervisor is not very professional and will push you to do their work, and they won't help out or do much of anything. The housekeeping supervisor is also not family oriented as they say they are. The mission statement for the company alone is questionable because any reports to HR have not been resolved by numerous current and former employees. 

What is the best part of working at the company?
Very good experience, home like environment and staff works well together. 
Wages are are very competitive. 

What is the most stressful part about working at the company?
Stress level is low.  Just every day stress that is part of every job.

What is the work environment and culture like at the company?
Low drama, staff works well together and help each other.

What is a typical day like for you at the company?
Busy but not overwhelming. Start with daily work and then assist staff with meals. Then back to daily duties until next meal. Assist staff as able and finish scheduling staff  for the week and assist with admissions as needed.

This place is a nightmare. They are constantly understaffed but continuously keep taking admissions to the point that their staff can't even take proper breaks (I had 2 half hour lunch breaks in the 4 and a half months I worked there.)They don't pay out shift pick up bonuses to the CNAs unless you hound them about it. They take in residents that they dont even have the proper equipment for. The AM CNA  staff are a complete mess and mostly filled with people that dont communicate, half the PM CNA staff purposely ignore call lights to sit in the nurses station to chart or chit-chat. I highly suggest NOT working here. 

With 4 halls and various types of clients from rehab to Covid-19 this place is a mess. No training is provided except what you can teach subordinates.  No PPE is furnished but locked up instead and temps and PRN aren’t screened for infection.  COVID testing is not provided to any staff except those who have no client contact and who spend most of the day in meetings or at lunch. Now COVID patients are moved to quarantine halls but personal items are left in the rooms for other patients/clients to become infected. The place is a disgrace, aides are allowed to refuse care for anyone they choose and most ar insubordinate to everyone and have no respect for staff or client.

You may find friendship with coworkers and/or residents. Management is garbage. More than half of the managers don't know what they're doing or their only role is to cause and encourage drama amongest other employees/departments. Management also can't handle training people properly and usually throw you onto the floor on your own within the first few days. Infection control and health guidelines are hardly ever followed. If you're a "good" employee, they will wring you dry of every ounce of effort that you have to offer and won't bat an eye when you are finally fed up. Ask all the people who've quit. It's a shame and nothing less than a curse that they're still open.

Top Job Titles	Average Salary
Nursing assistant 564 salaries reported	$20.16 per hour
Registered nurse 449 salaries reported	$38.19 per hour
Licensed practical nurse 306 salaries reported	$31.10 per hour
Environmental specialist 92 salaries reported	$16.42 per hour
Cook 84 salaries reported	$17.34 per hour

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