truck driver

courier

customer service representative

dispatcher

van driver

Accurate-Courier-Services

I would not suggest working for this company in any aspect. The upper management are very angry people that consistently yell at their employees. Pay is very low for a job like this especially with the work load you are given.  They don't even make it up with great benefits, they only offer insurance but it's a very horrible plan. They promised raises to everyone for a long time and they never came, whenever they were brought up we were told "it's in the works" but once again...nothing. The work environment is a hostile one, constant bullying going on but management would never do anything except make fun of those who reported it for being "too sensitive." And it doesn't help that HR is basically non-existent. There was a lot of favoritism in the work place, people getting away with showing up late or not at all, chatting up management while their work goes undone and everyone else had to pick up the slack. Management could get away with behaving horribly because there was no accountability. Overall it's a very stressful environment, a lot of yelling and yet a horrible lack of communication.  There are plenty of other and far more stable companies to work for than this one, whether it's in office or as a driver.

Worked with Accurate Courier as an "On-demand" driver. Laid off after 1month and a half (not enough work).  Company has been around for 3 years and supposedly "growing".  Picked up specimens and blood from surrounding Sacramento and delivered as far as Oakland.  You drive your own car and use your mobile phone as a means to communicate and receive pickup and drop off addresses. Mobile app is called Nextstop. Reimbursement for mileage is .31/mile.  Company says they are going to change the rate per "insurance data" which basically tells them whether they are paying "too much" for your car or not. IRS rate is at .54 cents (2016). They do compensate you for tolls and phone usage.   Communications with management is non existent. Management and supervisors don't return calls or texts. Lacks coordination in regards to routes and drivers.  App on your phone  track you constantly so you are still under constant kind of supervision. Given this fact management still have inefficient use of resources (drivers) and no creativity.  What I enjoyed about this job is the flexible schedule.  Not too professional place but working independently with low supervision is the only redeeming factor.

Typical day, they tell you to be at dealership at 8 AM where you'll be waiting to be sent somewhere and after waiting two hrs they finally ask if you want to go to a delivery, no time clock so if you try to prove days worked its impossible, VERY important they pay with checks
Titled "NON EMPLOYEE" with two day hold  You pay your own taxes NO DIRECT DEPOSIT, nothing to learn on anything the guys that dispatch you don't even know what you are doing most of the time, The hardest part of this job is insecurity, not knowing when payday is because the owner says he's going to pay you on a certain pay schedule and does not actually do it, once he knows your phone number he ignores it and if he does he answers pretending to be someone else, Owner uses different names, I saw some drivers upset because he wrote out checks with wrong names and also will put a two day hold on them, when you call your bank they already know this company and tell you to wait 2 days or more to be able to cash it. Will not recommend to anybody. 
A lot of wear and tear on personal truck if you brake down they don't offer any help. lost money on this job to much gas spent after getting paycheck

Lemme just say, you'll notice most glowing reviews are from management.  

My experience as a courier (contractor) has been far lower than expected.  The listing said pay was $800 - $1200/wk.  Naturally I thought that meant from a normal 40/hr. work week.  I worked 90 total hours my first two weeks (on demand, not an established route) and my pay was just under $1400.  Once you account for all the gas, not even an avg. wage.  Working a route now, so the $800 is guaranteed and my mileage is low comparatively.

I think their ideal employee has no kids and a lot of time on their hands to work 60/70 hour weeks . . . that's the only way you're making $1200/week from my observation.  But even then, after factoring for gas, what are you really making?

They struggle to keep drivers . . . there's a reason for this.  If they ever increase their rates or the cut that couriers get, it could be a solid long term gig . . . as it stands, not so much.

Easy job, have to use own vehicle, very independent, no PTO only sick leave, expensive medical and dental benefits. It's a simple job just doing a route and using your own phone to clock in clock out and using a scanning app. Options for routes or on demand part time or full time. Minimum wage with mileage reimbursement but they will not tell you how they calculate the mileage. They also try to keep you at the same daily rate per route for years but won't tell you how that's calculated either. If minimum wage goes up milage goes down so that they can keep you at earning only 40% of the money the company is paid per route so the company will always make 60% of you/the route. Also very stressful time constraints of 30 min per stop which can overlap.

I drive to Auburn,Grass Valley to pickup specimens and some days I deliver supplies, lab reports. My job is easy , I am Responsible.
I have learned what happens when you go the you’re doctor and he does a biopsy or a specimen for health reasons. Management depends on me to complete my deliveries for the day. The hardest part of my job is to be aware  of the drivers on the road so that I can get to my deliveries safely. Seeing the appreciation of the doctors and office staff see me coming in their office to pick up what is needed to be taken to the lab to be tested for their patients. The enjoyable part of the day is knowing that I have delivered a part of someone’s  body to be tested for the best life they could have.

Using a multi-line telephone system in conjunction with an online ticketing system, I provided exceptional customer service in troubleshooting and juggling various customer accounts to ensure dependable time-critical delivery services were provided to our various medical facility stakeholders.  I was responsible for compiling and generating work reports relating to customer service and performed Quality Assurance/Service monitoring tasks as assigned. I also multitasked with drivers and effectively dispatched information by phone and email. It was a fun workplace with minimal management. The hardest part was getting complaints for customers when drivers were late and the best part was providing fast and excellent service to customers.

Worked for several years. 
The first 2 years where great because the local managers where good. 
Within the last year upper management makes decisions that make the driver’s life more difficult and when brought up they could care less. 
They rather you drive in unsafe weather conditions then call the customer and tell them whats going on. 
They pay is horrible for the amount of work done for 70 hours a week less then 2,000 is a joke and when mentioned to management they laugh and tell you that’s perfectly normal and i should be grateful. 
They will use and abuse you and make you feel guilty for saying no then make fun of you to other drivers behind your back. 

Bring back the good old days when routes payed well and management gave a hoot.




Hourly wages are not that great and the health benefits (if you choose to take part) are expensive. It might be worth it if you had a good plan but no, you'll still have pretty big copays for appointments and such. You get three paid sick days, but no PTO. Getting days off is generally pretty easy, especially if you give a lot of notice, but of course any time you decide to take off is all unpaid. Management is... relaxed... to put it nicely.  Not a lot of follow through on things, or support, little chance for advancement and creativity and enthusiasm is just kind of brushed off. Overall, I'm grateful for the experience, I learned things about myself and others that I can use to better myself as an employee going forward.

What is the best part of working at the company?
You work as an independent contractor with a wide range of available schedules, if you like driving and working outside on your own this is it. Plenty of opportunities to increase your income, the more you drive the more you earn. It is steady and usually there are chances to pick up additional routes here and there.  It is an excellent opportunity if you are looking for a side gig or a full time job.

What is the most stressful part about working at the company?
Dealing with traffic as you are on a tight schedule to complete the deliveries and pick ups. Other than that all is good

Top Job Titles	Average Salary
Truck driver 48 salaries reported	$24.05 per hour
Courier 24 salaries reported	$21.14 per hour
Customer service representative 4 salaries reported	$17.00 per hour
Dispatcher 4 salaries reported	$51,125 per year
Van driver 14 salaries reported	$18.03 per hour

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