bus driver

driver

line service technician

truck driver

diesel mechanic

Ace Express Coaches

First of all, the maintenance on their fleet of buses is very poor. It seems that stranded customer and frustrated drivers are their specialty. Three times I was broken down on the side of the road with disappointed passengers! All three times for an issue that should have been caught in the regular maintenance of the bus.  Their pay rate is low, and there are always rumors or even promises of a pay raise that never happens. They'll offer you a sign-on bonus, but then fire you for whatever reason right before your due to get the final and biggest payment of the bonus (this happened to me, and I know of another employee that happened to). The employee turn over rate is very high with Ace Express, and they are the reason for it! Do yourself a favor, and don't even waste your time considering this joke for an employer. Oh, I forgot to mention that along with the possibility of being stranded on the side of I-25, there is the great joy of dealing with horrible traffic while operating a 45 foot unreliable bus.

I started the company and worked hard to advance up the food chain. If you are willing to work and be dedicated to a brand, they recognize this and will provide meaningful advancement opportunities. The company has expanded considerably since the end of covid and looking forward it is a place where the possibility of further advancement is possible. They are still weeding out the bad apples in management as there are a couple leftovers from previous management groups. Watching a company recognize its weaknesses and work on them has been a breath of fresh air in comparison to previous companies I have worked for. Ace has allowed me to be myself, express myself and not have to walk on egg shells when I may disagree with a decision. I would recommend this company to anyone seeking to join a growing company whos mission is to transform public, employee and charter transportation. 

10 months there... 
I feel sad for all the employees who have worked at this abusive company and have left there feeling bad about themselves.  This is a promise making and breaking company.  Their management, training and mechanical maintenance departments often don't follow through with promises.  For example, a company pay raise was to replace our monthly "good driving bonus" and "attendance bonus".  Well, bonus' were taken away, but no pay raise.  Bonus' were actually used at hiring as a pay incentive!  Required to drive vehicles with reported mechanical issues, regardless of no repairs being made to the vehicle for weeks.
New employee beware, if you are not part of their upper management click you probably won't be there long enough to receive your full sign-on bonus!
Thank you for listening... I feel better now👍😊



Maintenance on their buses is horrible and it really reflects poorly on them as a company and on their customer service. Not only are they not a reliable source of transportation for their customers, they are not reliable employer to their employees; and it shows in their high turnover rate. They promise a sign-on bonus to be paid in payments over the course of a year, but they find any reason to fire you so they don't have to pay you the last and highest payment. Their rate of pay is low and their is always promises made about a pay increase that never come true. To make things worse, they only pay you your pay rate even if you work more than 40 hours. Do yourself a favor and don't even consider Ace Express as a possible employer. 

What is the best part of working at the company?
It really is a family atmosphere. Support from other employees as well as dispatchers and office staff from start to finish.

What is the most stressful part about working at the company?
You're not just another number or driver. You are an important part of the company, and they'll let you know it.

What is the work environment and culture like at the company?
Family orientated and professionalism. What are you talking to?

What is a typical day like for you at the company?
When I was still working there before I left for surgery, a typical day was pleasant enjoyable.

You will work 140 plus hours per 2 week period , they don't pay overtime and have staff shortage so you will end up all over the state in hotels and not be home , when you are at home your so exhausted from working all the time all you do is sleep.
        You will be over worked at mid range pay for a cdl driver till you can't take it anymore and either quit or something happens and you will be made to take full blame and be fired . Horribly run company. 

ACE Express is a decent company to work for. The new owners seem concerned about the long term health of the company and have made some good investments into the facilities and buses. The people who work there seem to care about doing a good job.

I only have two downsides to working there. The first is that you are often driving so much that it can get exhausting and the irregular schedule makes it difficult to plan ahead for some "life balance." Second, there is no overtime pay when one works more than 40 hours in a week, so you don't make as much money as one would expect from all of those extra hours spent on the road.

I really like my job at Ace Express.  I do my pre-trip and get my paper work and go to work.  I learned to communicate with all my  fellow team and the supervisors.  The manager and supervisors are great I love talking with them and getting my questions answered.  My co-workers are awesome, funny not scared to make jokes or just talk.  was the training and learning every ones name. Is going over the road and just making new friends with new employees and clients.

I took the job at Ace Express Coaches to join Bustang and to get my P2 endorsement on my license as another "feather in my cap".  Due to lack of employees and ailments, we had to work 6 days a week to cover the routes.  Now that the company has more employees and a new route bid in place, things seem to have leveled out some.  But the company does not have a very good contingency plan in case of problems, such as an employee calling in sick, and upper management has been shook up.  The riders make the job fun.

I love working for Ace Express Coaches! I have worked here for almost 11 years and I have been in different positions and I really enjoyed being a charter driver was able to see a lot of the United states and meet a lot of great people!!! It has been hard for everyone with COVID, but Ace is doing all the right things to keep there drivers and customers safe!!! Days do get busy here in dispatch but you can always relay on Management to help when needed. Our GM is a very caring person and does anything he can to help the employees here!

Top Job Titles	Average Salary
Bus driver 21 salaries reported	$29.38 per hour
Driver 13 salaries reported	$25.90 per hour
Line service technician 59 salaries reported	$31.70 per hour
Truck driver 16 salaries reported	$25.31 per hour
Diesel mechanic 13 salaries reported	$45.50 per hour

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