local driver

service porter

driver

logistics coordinator

delivery driver

Acertus

The company as a whole isn’t that bad they are always looking for ways to make work more fun and enjoyable. Sometimes they take teams out for lunch or to do some fun activity like going to The Escape Room or to the movies. They have a “We are a family” attitude but not in a negative toxic way like most companies do. They have short team meets every morning and a campus meeting every Tuesday with free breakfast. 

Your overall experience will depend strongly on which department you are in. The Title and Reg department tends to have the highest turnover rate, because older employees act like high school bullies (this is the only team that act this way). They are extremely micromanaged to the extent new hires are not allowed to do anything but data entry. No one seems to know what they are doing no matter how long they have worked there. They don’t fully train you and basically expect people on the floor to just tell you what to do, resulting in being told contradicting things. Supervisors and upper management love to ask “What can we do to fix this?” (referencing the same problems and issues that have existed since 2018) but refuse to make changes. Most people ask to be transferred to a different team or quit entirely. 

ACERTUS markets itself as a tech-forward leader in automotive logistics, but a closer look reveals a different story. Despite claims of advanced technologies like a "cutting-edge" Transportation Management System (TMS), much of the actual work relies on outdated methods and basic tools. In reality, daily operations are largely handled by call center employees using Google Sheets—far from the innovative solutions advertised.

The company's growth-through-acquisition strategy (most recently RCG Logistics and Guardian Auto Transport) seems impressive on paper. However, instead of improving infrastructure or investing meaningfully in technology to support the expanded operations, ACERTUS continues using antiquated systems that hinder real-time responsiveness and efficiency. Meanwhile, competitive pay for employees and carriers has taken a backseat, affecting morale and limiting the company’s ability to attract top-tier talent or maintain long-term relationships with vendors.

Ultimately, ACERTUS’s tech-forward image doesn’t align with the experience on the ground. The technology is largely a façade, with the company’s resources funneled into acquisitions rather than meaningful improvements for employees, carriers, or customers.

It's a typical office drone job with office politics. 
Pros: Free lunch once a month, company parties every season, shiny new office building, company swag if you care about that stuff, relaxed dress code. Mostly allowed to do work in the way you best see fit. 
Cons: HR and management are NOT your friends, even if they seem nice. Everyone is trying to cover their own behinds. Their is an air of toxic positivity and complaints are discouraged. There is zero flexibility with your schedule, if you are more than 5 minutes late you get in trouble even though it literally does not matter what time the job is done. The training always has and, despite hiring dedicated trainers still does, suck. You will be in training for 2 weeks and come out useless. Constantly adding more work to already overwhelmed people, while the lazy people just sit around gossiping. Zero loyalty, even if you're a top performer. Open floor plan, cubicles are not private and you have people walking around and behind you constantly. On hold all day with DMVs who don't want to talk to you, fielding emails from grumpy customers, doing mind numbing data cleansing because the software doesn't work right and can't be fixed. I could go on.

What is the best part of working at the company?
To anyone thinking of working here, RUNAWAY.  I never discovered the best part because this is NOT a good company.  Their Processes are immensely outdated, their ability to change is non-existent.  Their legacy systems are archaic and their executive leadership are fools

What is the most stressful part about working at the company?
The company  as a whole is both incredibly siloed (they exist through multiple major acquisitions that were never merged into a single eco system) and they lack the language to articulate what they want.  Working here was a constant exercise in discovering hidden landmines that offput their business or executive leadership

What is the work environment and culture like at the company?
Very Siloed.  Morale is abysmal because executive leadership consistently destroys any and all efforts to bring about improvement

What is a typical day like for you at the company?
Wondering if there is any chance things could better and if they as a company will grow up enough to improve their situation

Acertus is an innovative company that offers full-scale auto logistics services / solutions AND is the ONLY one of its kind! It's overwhelming growth and technological developments, not only guarantee job security but also promotes opportunities for career advancement.

There is minimal supervision over your physical activities, instead work output reports and stats are monitored.

Acertus TRUELY cares about its employees. They go above and beyond to promote employee health, safety and happiness. For example, they offer a multitude of "set up" options for your cubicle. (Desks that convert to "stand up", Exercise Ball [as a replacement chair] etc)

I enjoyed the variety of tasks, fast paced environment and the ability to learn LOTS of different processes (cross-training is encouraged).

Performance Reviews are conducted on a quarterly basis.

Management is the worst. The company protects themselves at all cost. There’s a poor attempt at training and NO documentation to guide you through the complex rules for submitting title and registration for each state, all with different rules. You’re supposed to ask questions about the rules but you’ll get different answers from different people. They have slimy business practices and would throw you under the bus in a heartbeat. It’s a joke of a company that has sloppy ways of handling things and sometimes they use erroneous information to get things done faster. The title & registration system they use is a joke and works against you. It has the wrong requirements due to states changing their requirements. It’s also very poorly written with program errors popping up everywhere. You’re stuffed into a tiny desk with another person sitting right beside you. The good part about the company is they’re always bringing in food for the employees. The pay is below what is paid for like jobs at similar companies. 

Every department is extremely different to work in. My department, Accounting, had two teams: payables and receivables. I worked on the payables side. Unfortunately I had a terrible experience on that team. At one point, I had 4 different managers at the same time for just my team. I was HEAVILY micromanaged--to point of having scheduled break times for each person in order to ensure no overlaps. I was late returning by 2 minutes once, and received an email warning about timeliness. Management expects you to be fully set up for the day (any paperwork already set out, files open, coffee ready, applications open, logged in, and set to available, so on etc) BEFORE having clocked in for the day. Overtime was frowned upon BUT in times of high volume they'd be upset if you didn't jump at the chance to work the overtime. 

The majority of management truly does care about you and your personal well-being as well as your productivity and job related accomplishments. Failures are seen as learning opportunities to build and grow on, not just a reason to punish.

The best part of the job is truly the tight-knit and welcoming atmosphere. Even with so many different departments and responsibilities, you end up working with everyone across the board and make some pretty good friends while doing it. You don’t get nervous having to communicate across departments or with any level of management.

The most challenging part is the level of stress you take on. A certain degree of stress is to be expected when working in such a fast paced environment, but preparing for that going in will make things a lot more pleasant. ACERTUS provides a great work-life balance to help let go of that stress, and you always know you have multiple friends and shoulders to lean on within the company.

When you get to the office, you will run into a driver. Ask Him or Her about the position. He or She will tell you the truth about how much money you will make. If you are looking for a flexable I have a job, I need a COUPLE dollars in my pocket, I need my parole officer off my back work enviorment! This is the place for you! If you have a Family, morgage and maybe want to save money for your retirement. GO TO TACO BELL!!!!! Take the job until another job is available! You have to drive 3000 miles a week to make a allright liven at this place, or take The local driving position only. Over the road drivers make squat!!! They will send you 5 to 6 states away with 90 dollars in hopes you can make it back and fourth with gas and tolls. NY TOLLS are $29 one way. (you catch my drift). Its the most stressfull job I've every had for a Grand total of 1,567.00 for 6 months of employment. Keep in mind you have to pay for your own meals. Get used to eating unhealthy fast food all of the time. or live on a roman noodle dite.

You are assigned to pick up a vehicle and deliver it to the customer. The delivery and pickup can be in a different state or city. You usually have to cover hundred of miles in a day. All expenses paid except your personal expenses (food and cell bill). I learned you have to be very patient, communicate well, manage time, manage money, plan each assignment, equip yourself with a laptop, tablet, and GPS, and expect to experience many non productive hours on the road. Management is as good as the person you deal with. Co-workers are the best friends you have on the road. They will be there for you. The hardest part of the job is satisfying every customer, The most enjoyable part of the job is working with dispatchers that vested in drivers by ensuring they have what is needed to complete their assignment(s). Also you get to see how beautiful the United States looks from a road warrior's point of view.

Top Job Titles	Average Salary
Local driver 127 salaries reported	$17.22 per hour
Service porter 65 salaries reported	$18.66 per hour
Driver 57 salaries reported	$16.74 per hour
Logistics coordinator 19 salaries reported	$21.61 per hour
Delivery driver 68 salaries reported	$16.93 per hour

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