warehouse associate

retail sales associate

sales associate

associate

service technician

Acme Tools

To start off I want to say that there are a couple of people there that are friendly and pleasant to talk to. That is really the only upside to this company. 

There are a lot of things that are wrong with this company. There is a major lack of leadership knowledge and skills from many managers around there. With me being retired military (senior enlisted) and having extensive leadership training, skills, and experience I feel people felt threatened by that. Managers could really use training on proper leadership and motivation. Also most have never had any training at all. 

There is also an issue with people that have been at the company way to long. It’s like they have tunnel vision and when “New Blood” comes in and sees that things really need to be changed they get hostile. Some have a hard time with change which causes major conflict. They overthink minor issues and cause more work than needed. It’s almost like they want a “Yes” man even though they brought you in for your skill set. I was even told I need to earn the trust of the people that have been there forever before I can get them to buy into change even though I was hired into a mid-level management position because of my extensive skill set. This would have taken years and the worst part is when your boss is horrible at leadership and decision making. 

Training new team members really lacks in this department. It’s like they promote team members just because they have been there a long time but lack any kind of true leadership. They have attitudes and just throw fits to get their way. 

Also the benefits are not really that good. The medical is extremely expensive, the 401k match and PTO are well below industry averages. They will try to sell you on the average tenure for an employee is 12 years and turnover is minimal but I found out that they have many people that have been there 20, 30, 40, and even 50+ years. They help offset the true average tenure of an employee which is only about 2 years. Trust me, don’t buy into what they are selling.

Overall, Acme Tools seems like a promising company with a strong focus on employee development and a positive work environment. Here's a breakdown:

Positives:

Growth Opportunities: They boast a strong emphasis on career advancement, with opportunities for training and internal promotions. This is a significant perk, especially for individuals seeking long-term growth within the company.
Family-Oriented Culture: Acme Tools emphasizes a welcoming and supportive work environment, which can contribute to increased employee satisfaction and morale.
Competitive Benefits: Their benefits package seems comprehensive, offering competitive compensation and a full benefits package, including healthcare and potentially other perks.
Areas for Consideration:

Limited Information: While their career page highlights positive aspects, there are few independent reviews from current or past employees. This makes it difficult to gauge the overall employee experience in detail.
Potential for Location Dependence: With a focus on physical stores in specific regions, the work environment and culture might differ depending on the location.
In conclusion, Acme Tools presents itself as a potentially strong employer with a focus on employee well-being and growth. However, further research through independent reviews or by contacting current employees might be beneficial to gain a more comprehensive understanding of the work environment at specific locations.

What is the best part of working at the company?
Experience, in the way that it will be more “experience” that can be written on a resume. 

What is the most stressful part about working at the company?
A complete lack of guidance, integrity with management, or the ability to rely on anyone. 

What is the work environment and culture like at the company?
Think of it as high school, there are cliques, the people that are the best at manipulating others  get the most opportunities with no regard or ethics required. Laziness is common and guidance lacking. 

What is a typical day like for you at the company?
Mostly, boring. Business had decreased and became stagnant. When there was movement and further interaction with other staff members were required responses were often delayed or non-existent. There is a clear lack of support unless it directly benefited the individual involved. The phrase team member is misleading at best. Its ended up turning into a free for all more often then not. Just make sure to keep very detailed records of interactions with everyone on, people in the same department, people from any department, and definitely from management as well.

Worked at the distribution site in Grand Forks.  Work is boring and repetitive. Training is nonexistent. The warehouse can be a dangerous place to work. People are everywhere during the day. Not everyone pays attention. Forklifts and Electric pallet jacks zooming by. The place is not air-conditioned, so in the summer it feels like an oven. Employee turnover is bad. Management does not care about you. You are just a minion easily replaced. Team leads are not trained well either. Don't know or care what they are doing. For a warehouse, the Inventory is atroius. Their system is badly run and antiquated. They also don't listen to their employees about anything in way things are run or how they can be made better. Pay is adequate for the area. Insurance is bad. There is no oversight of employees. People can talk to each other or on the phone all they want, and no one cares. 
There is no incentive to work hard or correctly. You can make mistakes or move move products around warehouse so long as they are not on computer. They never do inventory.  

It was a nice place at first, but as time went on more and more of the problems arose. for the first few months i got along really well with my fellow employees, some were even looking to move around in the company, but when they tried and went to apply, a supervisor for our current position would always stop them either before or during the interviews which in my opinion is both highly rude to the person making the interview and disrespectful to the employee looking at other job opportunities within the company, they all ended up leaving instead.
ever since I've been hired there has been 7 employees that have left the warehouse position in the past ten months since I've been here, 175% turnover rate, since its a 4 man team..  if that's not a showing of poor leadership i'm not sure what is

Coworkers and managers were very friendly to me. Nice schedule usually get weekends off closed on Sundays, most holidays and close early. The job itself can be fast paced, especially in the warehouse. One minute your receiving packages and next your being called to put together a lawnmower or other small equipment or loading customers, if you don't mind multitasking it's a good job. There's always work to do and days go by pretty fast. You get hour lunches which is nice. If you work Saturdays you'll be working from open to close but lunches are provided by managers and you get some overtime.

Staff and customers were great! I have made many friendships that I will continue to cherish and I hope to continue my friendships for many more years.

Unfortunately, corporate manager is very uneducated, he is a self-taught, GED graduate, incompetent, and lacks the knowledge of basic business practices. He uses 3rd party GPT technology and other employees to answer all his questions. He refuses to learn the systems or processes. He would also call our front line staff when they were very busy. The questions being asked were repetitive and things you learn in new hire training. After 3 years, and our already busy workload, it became tough having to re-assist with the same information.

As credit analyst for 10 retail stores & 6 rental stores it was critical to process the credit applications in a timely manner.

I received a great deal of experience working with irate customers contesting their account.

Everyone at Acme Tools worked quite well as a team.  I felt comfortable going to management if I had any questions or problems.

The hardest part of the job was to explain to an applicant why they were denied credit.

The most enjoyable part of the job was the people I worked with.

Unless you are a puppet and a yes person you will go far in the company. If you think for yourself, can make your own decisions and ask questions to understand then this isn't a place for you. Too much finger pointing and no one taking responsibility for their own actions, trying to throw others under the bus and not wanting to understand Acme procedures. Last 2 years review was 6 months+ late and still haven't had review done. Was told it wasn't a priority and that there was no money for raises because fiscal budget hadn't been approved. Yet the review was due in 2016 budget.

Acme started out great till the empty promises of ongoing education became evident. Company is growing so fast they lost all that made them great. 8 years ago I would have given all 5 stars. Now upper management, at least in Fargo, looks the other way when an incompetent lower level manager fabricates laws and policies that are 100% verifiable lies. They have become retaliatory and toxic. I wish the owners knew what they have done to deflate morale.

Top Job Titles	Average Salary
Warehouse associate 18 salaries reported	$20.67 per hour
Retail sales associate 10 salaries reported	$19.70 per hour
Sales associate 2 salaries reported	$18.50 per hour
Associate 4 salaries reported	$20.63 per hour
Service technician 3 salaries reported	$27.33 per hour

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