wireless sales consultant

demonstrator

merchandising specialist

retail merchandiser

barista

Acosta Group

I find the communication skills for Onboarding, new hire, HR staff and Supervisor could be better, to the extent that it prevents employees from having access credentials, software and specific company training for what they would be doing at the Retailer.  I was given training instead that was specific to a different role.  So, you can spend a lot of time that you don't get paid for to ask for, and clarify which set of steps you follow, for your unique position.

Acosta has nice retailers/people in my region, so I love that aspect of the job.  However, it took weeks to get access to Acosta software, credentials and the correct company steps I was supposed to complete, while I kept getting emails I was missing deadlines.  Respectful follow-up to get answers was not returned after several days or weeks.

My Supervisor said in our first meeting the company doesn't set up software for employees, or pay options because so many people quit the first week.  My perspective so far is, employees want to meet their deadlines, but need required software, access, and enough info. to complete their tasks.  It is a very detail-intensive, and time-sensitive job, so you can't get by without those basics.

Typical Day:  You are basically on your own at the Retailer, reviewing orders in your personal Smartphone, and setting up, or resetting retail shelves per a Planogram.  You document the visit w/photos, answer detailed questions about the location/product, communicate w/Retailer, and finalize your order. So, having access to company software, credentials to access the software and the specific steps you do for your job and retailer are crucial to have, without waiting for several days or weeks.  Because of this, I feel improving access to those basics could go a long way in reducing turnover.

You also have a daily indicator of how you are doing in your tasks, and mine have always been 5 out of 5 stars, so that's kind of nice.  

While I feel the pay is reasonable for the area, and the retailers can be great long-term relationships to build, you'll need to be comfortable with lack of details and lack of communication.

From start to finish it was a complete shat show. A month of training that was the same day repeated over and over then I upset some new manager with little man syndrome (if you get the job you’ll know the one) and he made all kinds of untrue claims about me. It was because I missed a meeting - that I had PTO/Sick time to cover. For whatever reason this enraged the manager and I was gone the next week.
He said I was late to events, leaving coworkers hanging to set up events or take them down solo, not showing up to work at all (my sales clearly showed otherwise) and a bunch of other bs similar to this. I obviously stood up for myself and did not agree with what he was saying and telling others. When he started at the job we had training together and he needed help remembering which system was for which task, how to log in, how to use them, etc, we were best friends and anything I needed day or night just give him a call. Well I did, then I got fired. Lol. 
Pay was good and so were benefits but the actual work environment itself was atrocious. No organization, no clear direction, no accountability, no moral, and if you have any, this man itch will come and absolutely ruin it. If you want to continuously debate whether the money is worth it or not, this is the job for you. 

What is the best part of working at the company?
You do your own schedule , flexible hours

What is the most stressful part about working at the company?
you get dinged for things that are out of your control , you look for a Proudct and the store does not have that proudct , you take a photo of it and write in the photo caption store does not carry this proudct you get dinged for it !! you are forced to write comments and take photos of non existing products and get dinged for that , Service orders that are out of sequence ,  having to beg for a raise , Mileage reimbursement , i put any where from 175 miles to 200 miles on my car every week and then recive a payment for $14 to $29 dollars 

What is the work environment and culture like at the company?
If you are lucky you will get a good direct manager , as far as getting any thing done with H.R Thats a joke there is no on to speak with you have to email them and then it can take up to 3 weeks before get a response, upper mamangent does not care about you or listen to you at all you are just anothe body at a revolving door company , there is always someone quiting everyday so they dont care , 

What is a typical day like for you at the company?
you go from store to store doing product surveys. light stocking , and building displays

What is the best part of working at the company?
I have yet to discover what the "best part" is yet. So far I've been unhappy with the experience.

What is the most stressful part about working at the company?
Acosta recently purchased the company for which I am directly employed and changed every single policy I liked and everything about the culture I enjoyed. They've reduced our holiday time off, gotten rid of our flexible PTOs, taken away our yearly merit raises, raised the cost of insurance plans, and changed our operating systems for the worse- the stress lies in not knowing what they will take from you next.

What is the work environment and culture like at the company?
The work environment is okay, except that they've changed the disciplinary process and made it much harsher than it used to be, which I'm not very comfortable with.

What is a typical day like for you at the company?
A typical day before the buyout is mostly the same, except that now addressing problems is slowly and more complicated with satisfactory results not guaranteed, plus most of your incentives have been taken away as yearly performance based raises have been replaced with trifling bonuses and free polo shirts.

Coming up soon to be my 2nd year. I can't in any good faith give the company anything more than I did. The pay is very low for how times are and the amount of work you have to do. There's many service orders which require or at the very least would like for you to attempt to sell a product or display in for NO COMMISSION. There's no incentive to go above and beyond outside of some silly gift cards that are raffled out to random reps for the entire REGION. I was told by and confirmed by my own district manager that there's no advancement whatsoever. You essentially have to cross your fingers and try and sneak into positions if they come open, but you have to keep track of that yourself. After a full year I've also not received a pay raise and it seems to my understanding that I will not receive one this year either. If you can spare it, as a part time, it's good. As a full time job, there's no incentive to come in and excel and try your hardest. 

What is the best part of working at the company?
Hours are Monday through Thursday. 

What is the most stressful part about working at the company?
Being given incorrect or poorly constructed planograms to begin resetting sections.
Poor management.

What is the work environment and culture like at the company?
Its okay depending on each store you are working in..

What is a typical day like for you at the company?
Up and down off the floor, climbing step stools, reading tiny print on planograms, being creative with planogram mistakes, 15 min morning break, half hour lunch, helping others in their sections if tops is completed, writing tags, hanging printed tags, putting up any new products, identifying and recording which new items are in store and which are not.

Lots of talk by upper management about "people are our product" and about a sense of company growth and community and "thank you for all you do" but this is not backed up by action.  Managers are not given resources nor are associates.  People constantly leave and then upper level work is dumped on you without knowledge transfer and no additional pay.  Compensation and advancement is not rated appropriately because managers are not held accountable to cascade goals or hold reviews, which honestly don't matter at all because raises are not given out.  Systems and data are constantly changing, again with people leaving and no SOPs or knowledge transfers so data is always is in a flux.

What is the best part of working at the company?
Can schedule your week independently.  Most of the Walmart employees were helpful when asked for labels, inventory assistance and locating merchandise.

What is the most stressful part about working at the company?
Having to work at busy Walmarts where some of their employees would not assist when asked.

What is the work environment and culture like at the company?
I worked at one Walmart only, on various work orders for cosmetics, batteries, and grocery items.

What is a typical day like for you at the company?
Feeling very rushed because the work orders did not provide enough hours to complete the given tasks, like inventory auditing.

What is the best part of working at the company?
The days are flexible, so you can work part-time around whatever you need to do.

What is the most stressful part about working at the company?
With regards to stocking, pallets have to be moved out of the way to get to what you need.

What is the work environment and culture like at the company?
Every merchandiser works at their assigned stores to build good relationships with team leads and managers. There is a sense of pride and accomplishment in knowing that our work directly impacts sales.

What is a typical day like for you at the company?
You drive to your assigned stores, you meet with team leads, you execute your service orders,  and you pack out merchandise to fill the shelves.

I enjoyed the flexibility of being able to schedule my own projects, and not facing punishment for pushing them forward if something comes up or one runs longer, as long as it's completed within the prescribed timeframe. However, I tried to apply for medical leave, and got a lot of runaround to the point that I ended up just leaving the company, as I was busy undergoing serious medical issues and didn't have time to chase after them and call over and over to approve medical leave paperwork. Overall a good employer if you want very flexible scheduling and freedom to do things your way.

Top Job Titles	Average Salary
Wireless sales consultant 2941 salaries reported	$16.62 per hour
Demonstrator 2372 salaries reported	$15.62 per hour
Merchandising specialist 1553 salaries reported	$14.94 per hour
Retail merchandiser 1115 salaries reported	$15.73 per hour
Barista 1054 salaries reported	$15.41 per hour

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