account executive

vice president of sales

regional sales manager

shipper

corporate accountant

Acra Lending

What is the best part of working at the company?
Working remotely, choice of hours, work, and monthly lunch meetings.

What is the most stressful part about working at the company?
Lack of proper training and poor supervisory experience. 

What is the work environment and culture like at the company?
You won't be trained; focus on what you can grasp and learn on your own. No accountability from management. HR will always take a manager or supervisor's feedback over the employee's. HR doesn't speak with you one-on-one; a supervisor or manager is always present. 

What is a typical day like for you at the company?
Busy responding to emails, receiving, and making calls to the Brokers. Support 100 accounts and queues. Assist with other team members' accounts when necessary.

There is no management or leadership within this organization.  One executive tells you one thing and another one advises you to do the complete opposite.  Zero organization whatsoever.  Totally over promise to borrowers and then fail to ever close their loans and blame it all on the borrower.  No communication at all within the departments and executives play favoritism among younger employees so the older employees with all of the experience get let go first when business is slow.  No one has any idea what their job is or how to do it, and blame everyone else when their loans do not close on time.  Walking Malpractice.  The management is very lucky they have not been shut down.  Very high turnover and management does not back you up at all.

Whether you work from home or in the office, all work equipment is provided for you right before orientation. Everyone is easy to talk to and very supportive.  Acra has an open door policy so you can address any concern or questions you have with any executives and even the CEO or President. There are ups and downs in the mortgage industry but you need a strong and supportive team by your side to keep you stay grounded and keep that work/life balance.  I have been with the company for 4 years and really recommended to anyone looking for a healthy work place to learn and grow.  

Leadership is inept to say the least, mortgage clients were seldom happy with the service they received. You're told one thing by one member of leadership and something different from another, they constantly contradict each other. They offer unrealistic turn-times. At the first sign of a down turn in the market they lay-.off 1/4 of the workforce after coercing me to leave my previous position/company with great stability.

I worked in the Retail department and from my experience, the entire team involved, including management were amazing. It felt and funtioned like an actual team, almost like a family. There was definitely a work-life balance that was nurtured and respected. I have nothing but good experiences and memories with all that I had to work on conjunction with on each of my transactions from origination to funding. If I have the opportunity to return, I would jump at it in a heart beat.

Do not work here!  Mgmt and HR are backstabbing and they turn things around to blame you, even in situations clearly out of your control. 
Their systems and processes  are far outdated.  
They make promises and never follow thru.
Their rates are super high and their mortgage process takes 60 + days to close.  
Their team leads and mgmt withhold training parts of the transaction and then blame you for not knowing it later and the team leads are never held responsible for withholding the trainings even though mgmt is fully aware.
Stay away! 


What is the best part of working at the company?
None, rather not mak any comments 

What is the most stressful part about working at the company?
Management with assist as employee you need to wait 24 hours for an answer 

What is the work environment and culture like at the company?
Favoritism, if management don’t like you, you will be forced to quit so they won’t pay severance 

What is a typical day like for you at the company?
Working without stop and if you get a little space the supervisor fill it up with work

Management will tell you a loan won’t work, then approve one that someone with seniority is doing that’s similar to yours or even worse. If you’re not doing 10 million - 20 million a month, they will let you go. You have to fight tooth and nail from the crumbs of available accounts since management takes all the active accounts and when they want yours, you’ll be “laid off”. 

Team is very knowledgeable and friendly. Nothing but good things to say about this company, they care about their employees. I would have like to haved stayed with the company but unfortunatley did not work out. If you are considering this company you will be with a good team. This is coming from a 100% remote worker so I can't speak of being in the office.

The new president is so bad he lowered dramatically our salary without asking if we prefer to be laid off and we got stucked working for a very low salary.  No respect for employees.  They can cut your salary at any time.  You don't get annual reviews or raises.  

Top Job Titles	Average Salary
Account executive 193 salaries reported	$27,870 per year
Vice president of sales 4 salaries reported	$65,000 per year
Regional sales manager 22 salaries reported	$100,000 per year
Shipper 3 salaries reported	$19.00 per hour
Corporate accountant 2 salaries reported	$71,500 per year

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