shuttle driver

direct support professional

Active Day

Senior Care Centers is not a great place to work. I know majority of people write reviews when they are upset but I'm not upset. Just telling the truth. I was with them for a while until I found an opportunity to move on.

To start off:
- You get written up for working overtime but the workload is so much there is no way you can't get it done. I would clock out and still work to prevent write ups. They also automatically deduct your time for lunch but when you ask for a lunch break, they say eat a snack and get back to work. You don't need a lunch break. What???
- the benefits are horrible. It's more of a discount program. I paid more in premiums and copays than what the insurance paid towards a doctor bill. Example: I paid a $60 copay, insurance company only paid $15 to the provider. I paid $325 a month in premiums. If I saved the money I put towards my premiums, I'd have A LOT of money left over after paying "cash" for my doctor bill
- the corporate office treats the facility employees like we treat homeless people. A lot of ignoring and looks like we aren't worthy. A lot of emails with your name trying to embarrass you. A lot of eye rolling and talking down to you. You won't have any support.
- only 5 vacation days and you need a note if your sick. Im talking about if you have a cold or issues down below where you know you have the stomach flu, working in the medical field, I know medicine wont help a virus but you still have to have the note.
- no tuition assistance even though they say they do.
- they cut the cost on activities and food so now it's boring and the food tastes gross
- When the state inspectors come, if something is wrong in your department, you don't have the ability to correct it. I've seen everyone get fired and your replace. So if you work there, know if you have a tag, your canned.
- and the most impt thing, the turnover. There are great, caring, quality employees that have left. I have NEVER seen a turnover this high before. I was there for two years and when I would tell someone I was there, they would say,"wow you were there a long time!!" Really??? That was my shortest time at a job.

It's consistently unorganized, lacks communication, pay is completely horrible, management here is dysfunctional. They're Understaffed for a reason. Save yourself the headache and protect your peace. The only thing they care about is getting clients in the building to make their profit. I filled out paperwork daily explaining my bus condition and it never got acknowledged. Hopefully they'll fix the bus i drove soon because now, the check engine light is on. Last minute communication is routine IF you even receive it. The laziness in management is mind blowing. I don't even know how they continue to work in their positions. I loved the actual job duty, I especially loved the clients. However, my family can't live off of what they pay. And i had no peace of mind working here. It was not worth my time and commitment. The Nitpicking is annoying. My kindness was definitely taken for granted. I stopped saying yes to requests that were made to me last minute because it was overwhelming and even more time consuming, which I didn't benefit from because the pay is low. Also, management's problem is not my problem. That was thrown in my face a few times and made me feel like i did something wrong. I even have a voicemail for proof of a moment. There is no accountability on management's behalf. It's not worth working here AT ALL.

A typical day at work for me is wonderful. I am a Program Manager with Active Day I plan and help execute the recreational part of our members day. We have a lot of fun and great times here at the center. We have all kinds of activity programs to fit everyone needs even members who like individual planning no matter the need we are able to accommodate and provide for everyone's different likes. The work place culture here is great. There is full team effort, everyone helps everyone here at all times. Staff works hard to make sure member's needs are met and fulfilled. Because  I have such a wonderful Center Director I have learned everything I need to do my job effectively, efficiently, and precisely. There is no hard part to my job. I work in a great environment, I have a wonderful, excellent boss and leader, and we have a absolute amazing managing staff here. I love my job so much there is no hard part and everyday is 100 percent enjoyable even if there is a bump in the road during the course of a day I can still say there is no difficult part to my job or my day. I have worked in Recreational Therapy for a total of 17 and 1/2 years and I have never felt like I have worked at all in these many years. That is how much I love my Job. Thank you Active Day.

Job culture here is really bad. Facilities are run down and even if you are supposed to have the ability to make repairs, they won't let you. Regional Directors here are absolutely unprofessional in appearance and in action. You're frowned upon if you go to HR for clarifications. They do not follow the policies written in the teammate handbook. Poor compensation. As a manager they get mad if you advocate for your employees. 6 paid holidays, you have to work 3 of them. Working weekends is standard. Center Directors are proud of working 60+ hours/ week. No resources for advancing the brand or marketing, but you will get in trouble if the census is not up to snuff. Not given a budget for making improvements. Not provided help to get things in order. As a Director you're expected to do DSP, drive a bus, work Saturdays, Holidays, etc. You are yelled at ALL THE TIME by member's families and care providers.  Not given a budget for supplies. Basically kept in the dark about everything but held responsible when things go wrong. Health plan is a nightmare. 401k match is a complete joke. 

Active Day Adult Medical Daycare of Greer, SC changed my perspective on what it means to be a nurse. The members will teach you something every single day. Management at center-level was amazing and flexibility was great for this mom of young kids. Acting as stand-in case manager for those unable to manage their own care, especially as many members as are in the center at times, is stressful- but so rewarding when you are able to help families that otherwise wouldn’t have been able to navigate the sometimes complicated healthcare systems that they use for their healthcare outside of the center. 

Guidance from upper management (corporate level) was a bit of a struggle, but that comes with the territory of different states having different regulations imposed on adult day centers. A lot of autonomy provided for RN’s in this setting. 

Pros:
The participants and families were the most rewarding part of the job. Building connections with this population made the hard days worth it. Some team members were supportive and dedicated to the mission.

Cons:
Unfortunately, the center lacked consistent, informed leadership. The director had no prior experience working with this population, which led to constant confusion, poor decisions, and a lack of structure that affected both staff and participants. Disorganization was routine, and favoritism often dictated roles, recognition, and responsibilities—rather than skill or work ethic. Efforts to advocate for the participants or improve programming were often dismissed or unsupported. High turnover and low morale made it difficult to maintain quality care and a positive team environment.

Advice to Management:
Hire leadership that is not only qualified but also passionate and experienced with the population being served. Invest in proper training, support staff equally, and lead with professionalism—not personal bias.


I absolutely enjoyed my time working for Active Day for a year. Staff & Management were friendly, helpful & coordinating. I worked PT, and the boss was understanding and worked with me on my schedule because I had another job. 

I enjoyed learning and working with the clients at Active Day. It takes a strong patient kind and caring person, and I loved every minute of it. I loved Active Days mission to teach, help, and grow all of their lives and I’m thankful I was able to be apart of it. I learned patience, I received experience working with physical/mental disabilities that I didn’t have before. 

Job Duties were not hard. Following each clients growth plan, teaching math/reading, sometimes field trips, cooking, movie days, fun themed days. I always had a blast with my room of people. The hardest part of the job If I had to pick, would be you get truly attached to the clients. My full time job got so busy so I had to leave Active Day but I miss it and the clients! 

What is the best part of working at the company?
The members who need supervision and/or care during the day. It’s a wonderful option for those in need. AD is clean and kind. 

What is the most stressful part about working at the company?
If a member falls or takes ill. It’s very stressful. 

What is the work environment and culture like at the company?
Friendly and inclusive. People work together regardless of their job description. 

What is a typical day like for you at the company?
I’m a former employee but I loved being with all members upon arrival having coffee or a bite to eat and then moving right into an active activity, wake and shake is what I used to call our dance 😂 Then music or arts/crafts or games. In good weather we went out on the patio, some gardening in raised beds. Lunch and the bingo or a movie. Some napped. Some played cards. Everyone got their meds or treatments. We had a PT who came in and helped assess/ treat members. It was all good!

What is the best part of working at the company?
The company attracts hardworking people who genuinely care about the program participants

What is the most stressful part about working at the company?
The bonus system for management is frequently changing and it is very difficult to get them to pay out in a timely way. There is significant pressure to cut costs that compromise services to participants.

What is the work environment and culture like at the company?
The Centers work environment is very particpant focused however the corporate culture is not employee focused and extremely profit focused.

What is a typical day like for you at the company?
Caring for staff and program members with significant staffing deficits and continuous pressure from the corporate office to increase census without sufficient support to do so

This is the worst job I have ever had. Low pay, large company doesn’t care about anything but making a profit off of the backs of the vulnerable. Shoving as many people into the center as possible without adequate staffing. Constant bickering from upper management who treats everyone like they’re lower than them. No training. You’ll have someone from upper management barge in while you’re taking care of an individual and throw you on a computer and give you a cheat sheet to get through Relias. Constantly being told you’re doing badly. People getting fired left and right because they can’t live up to the impossible standards set. Don’t even get MLK Day as a paid holiday and if that doesn’t tell you their attitude about some of their workers I don’t know what does. 

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