fitness instructor

personal trainer

housekeeper

pilates instructor

technical support specialist

Active Wellness

I was with Active Wellness for 6 years prior to being laid off due to the CV19 pandemic. Had it not been for this unfortunate situation I would still be working in my role, surrounded by an exceptional, authentic team and incredibly talented and seasoned managers and executives. You always had support whenever you needed it, even though the bulk of the corporate activity was based in Northern California. The expertise of the VP of HR cannot be overstated - she is intelligent, experienced, intuitive, and helped guide me through a variety of incredibly stressful and challenging HR situations. The work expectations were high but what I learned has become invaluable. I've never had such a strong interest in HR after my time at Active. The pay for my position was outstanding compared to industry standards and I forged relationships with co-workers, managers, and the c-suite that felt closer than my immediate family. My direct supervisor was compassionate but also had high standards and was always willing to work with me and my needs, and in turn I was able to give my best work every day. No organization is perfect, and while I wish the benefits cost for a +1 was cheaper, the variety of other benefits (EAP, PTO, FSA, etc) made up for this. More than anything, I miss working with Active and will always be grateful for the support, guidance, knowledge, and experience I received by working with such a progressive, open-minded, fair, and fitness-driven organization. I hope I can return if/when our site reopens. Highly recommend Active to anyone looking to work for a healthy-life company.

What is the best part of working at the company?
There are so many incredible things about working for this company! Our Leadership Team is absolutely AMAZING—they lead with integrity and consistently model our core values. The environment is fun, safe, and encouraging, and continued education is always supported. They truly prioritize both member and employee experiences. I feel blessed to work for such an outstanding company and leaders in the industry.

What is the most stressful part about working at the company?
When we fall short of our monthly revenue goals, it can be a bit stressful, but the team always comes together to refocus and push forward.

What is the work environment and culture like at the company?
The work environment is amazing, and the “people first” culture truly shows. When I went through one of the hardest moments of my life—losing my mom and my nephew just three days apart—the support I received was overwhelming. HR reached out, leadership reached out, coworkers reached out. I felt loved, supported, and seen. I will never forget that.

What is a typical day like for you at the company?
Every day brings something different, which keeps the work engaging and enjoyable. Some days center around classes and member interactions, while others focus on operations, ensuring everything is running smoothly, or participating in meetings and programming. Community events are one of my personal favorites.

Working for Active Wellness felt like buying into a corporate brainwash. The values of the company are hollow and meaningless in the context of the day-to-day operations and attitudes of its staff. The particular club where I worked suffered from long-held attitudes of "old guard" staff and members who were entrenched in their ways and did not seem to enjoy their jobs. I was working part time in a position that should have been full time and salaried with benefits. The support and resources I was promised never materialized and it did not seem they ever would. The corporate "higher ups" did not seem like real people who actually knew what the staff required. I was continually inundated with spam-like emails from the corporate office while not having the resources to do my job well. The club in general was mismanaged, shoddy, and felt like it was barely being held together from one day to the next. It is because of working at this company that I know I will never work in a corporate franchise environment again.

While working here my direct manager was a pleasure to work with. I was able to learn a lot from them and allow me to grow from into the position as I was finishing school. I feel as if the upper management was very restricting and cut budgets when we needed the bare necessities.

A typical day would be fairly easy, talking to the members and booking consultations to help them with their goals. I feel the hardest part of the job is that most members had access to the gym for free so if they weren’t paying for a membership they most likely soundly pay for PT sessions. 

Management and upper management did not have any loyalties to their long term dependable staff.  Managers did not last long as they did not fit in with the culture of the gym.  Neither did the upper management fit in with the culture.  The gym was ran to please the upper management, not the staff or the members.

I had a great experience working for Active Wellness.  I started as a part time trainer and within 4 years moved up to Manager and even moved to another state!  I eventually moved back to Manage the site where I began and worked for them for 11 years.  I ended up leaving on good terms to explore another opportunity where my economic value was appreciated. 

I worked for Activewellness in Foster city. All I can say is when management sucks your willing to leave a good paying job. I miss the kids. But they hired horrible male employees who didn't like the fact I had been running the swim team for a while. It was a toxic relationship the last few months and I left. Aquatic staff that are higher up are super fake and drama filled with causing an issue. Im impressed that the facility hasn't fired them and done a clean sweep of the people in charge.

The one thing I loved about working for Active Wellness was working day to day with the members, they were always amazing.  
Working FOR Active Wellness was not.  I never received the support I needed and always felt the need to watch my back.  Upper management are cold hearted and only let in those that play the game, not those that question practices.  If you are a follower (even as a manager), this is the company for you.  Just don't expect to be paid fairly either.

I was working as part of the supervisors so I had a heavier workload then the front desk staff. Front desk had to make sure our members were getting checked in, and guests were given appropriate direction and instruction of the facility. The part I enjoyed most was connecting with the members.

As an intern, I learned a lot about Corporate Wellness. On a typical day I would come in and check my emails to see if clients had any questions or wanted to sign up for a class/program, then I would organize the gym floor before lunch hour, then work on future programs, Then finally I would teach a few fitness classes. The most enjoyable part was building the relations with the members and helping in achieving their fitness goals.

Top Job Titles	Average Salary
Fitness instructor 9 salaries reported	$30.99 per hour
Personal trainer 17 salaries reported	$33.78 per hour
Housekeeper 13 salaries reported	$18.87 per hour
Pilates instructor 11 salaries reported	$42.67 per hour
Technical support specialist 10 salaries reported	$15.67 per hour

Working at Active Wellness: Company Overview and Reviews

Active Wellness

Active Wellness Ratings

Popular jobs at Active Wellness

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected