collection agent

mobile phlebotomist

courier driver

technologist

specimen accessioner

Acutis Diagnostics Inc.

If you are thinking about working here, DON'T.

My experience with Acutis Diagnostics was disappointing. I had high expectations, but unfortunately, I encountered several issues that made it difficult to trust the company’s priorities.

Support from management was lacking. I often found myself needing guidance or clarification, but the help just wasn’t there and managers/supervisors did not care to help. It gave the impression that the people in charge were more focused on their own agendas than on supporting their own team.

The lab environment left much to be desired. Cleanliness and organization are critical in a diagnostic setting, yet the workspace often felt extremely disorganized, which raised concerns about professionalism and safety.

There was little emphasis on collaboration or communication. Rather than feeling like a cohesive team, it felt like everyone was left to fend for themselves.

There were challenges with how feedback was received within management. Concerns raised were often attributed to individual shortcomings rather than being addressed collaboratively, which impacted opportunities for constructive problem solving and collective growth.

I genuinely hope Acutis takes feedback like this seriously. There’s potential for improvement if leadership takes the time to listen, support their teams, and prioritize workplace standards but I do not see this happening whatsoever. 

They act like they care but they honestly could care less about their employees. Something changes everyday and your just expected to know about it; there are times the supervisors are unaware of the changes made that day. I have never seen such horrible communication in a "well established" company. Also be aware the managers have disgusting attitudes toward lab techs, (Molecular and specimen processing). The work place is unorganized and irrational. However the  supervisors are wonderful and do their best to help. The collecting team as in the associates molecular and specimen processors, are also a delight to work for. They are willing to go above and beyond to help one another out. And then theirs upper management which is the biggest problem. They expect certain people to do just about every position with out pay compensation. They also promise people they will be moving up in departments just to drag out them working there. Some however are lucky enough to move up and they deserve it with all the hard work you have to put up with at this company, Lastly they forced lab techs to work the holidays and only told them ONE WEEK IN ADVANCE and threatened their jobs if they didn't come in.l However not one person in the office had to work the holidays.

They focus all their resources up North where the lab is located. The reps up North are able to sell it much better due to the fact that lab restrictions are stricter there than in the south. No rep in the south has survived past 6 months. Toxicology is a very competitive as offices realize how lucrative testing is and often times will do testing in house so they can bill and make the money.  They are also not in network with many insurance companies which makes getting business next to impossible. The director of sales provides zero guidance or help, all he says is “get those urines coming in”. Good luck if you take this position but most days will be filled with you running all over town just to have windows closed in your face and offices Turing down lunches because they have been burned by a previous labs And if you don’t bring in substantial business within 6 months they fire you by text. Super professional.

My time at Acutis Diagnostics has been truly rewarding. I’ve really enjoyed being part of a mission that places patient care at the forefront and delivers crucial results to those who need them most. The collaborative and friendly atmosphere among colleagues has made it a pleasure to come to work each day, and I’ve appreciated the dedication and camaraderie of the team.

That said, I believe there are opportunities for growth. Enhancing communication and transparency from upper management would go a long way in boosting morale and fostering trust. Additionally, ensuring fair and transparent compensation for all employees would help create a more equitable work environment and reduce turnover.

I share this feedback with the hope that Acutis continues to grow and thrive, becoming an even better place to work. I’m grateful for the experiences and lessons I’ve gained and look forward to seeing the company’s continued success.

This company is just out for its own gains without a second thought about the safety or happiness of its employees. It has commuted many wrongful acts towards its employees. Such as forcing them to come in during a national blizzard knowing fully well that conditions will not allow for work to even get to the location. Also give a raise and taking it back and then when questioned about it stating that it was an incentive for increased work flow but there wasn’t any notifications about such an incentive being done before. HR is confused all the time, when questioned about how to go about getting a raise they stated it’s done annually. The year ended and a new one began and still have not seen a increase in anything. Overall the company is not the best place for someone who wants to continue to grow professionally unless your management. You might as well go work at McDonald’s cause the pay is about the same. 

I have worked at a number of labs and med companies. None has had the positive culture that Acutis does. Even during the crazyness of the pandemic, the CEO was always around and upper management is super approachable and supportive. Obviously nothing is perfect--hours can be long and clients can be real demanding but the company makes it is more tolerable by having a weekly all team get together where employees get recognized for going above and beyond. Sometimes they will do a free lunch for everyone and sometimes they raffle off some stuff. Engaged community service committee with some cool accomplishments and everyone is on a first name basis, which isnt the case in other places I have been. Would love to make more $$, but I guess thats normal.

Typical work day involves micromanaging. Learned to prioritize. Management has no clue what they are doing. They'll simultaneously fire and hire many people at a concerning rate Workplace culture is toxic and the company doesn't care about its employees or mental health. This company is a revolving door when it comes to it's employees. You will be fired for absolutely no reason at any time. Hardest part of job is dealing with micromanaging. Most enjoyable, charity events. 

Acutis promotes free and open exchanges and does not stand on titles or org charts. Anyone can  speak with any other team member, manager or executive whenever they wish. Company is growing rapidly as it has gone from drug testing to covid and now to biopharma testing in only a few years. With this comes growing pains, to be expected, but the leaders have a vison of what they want to build which is very different from other medical labs that I have known.

There is no work life balance, if you are not willing to work extreme overtime you will lose your job.  There is no loyalty to any employee even for those who are willing to work 7 days a week.  The executives view all of the staff as their minions and have the “just get rid of them and replace them attitude”. They have no desire to improve  the horrible work conditions, they are only interested in bringing in the money, overworking and underpaying their employees all while causing Severe  mental anguish. Do yourself a favor, if you have any other option, take it!  The only opportunity this company will provide is a future lawsuit for your mental  anguish.

Here are what I enjoy about Acutis
1.  As a new college grad who joined during the pandemic, I was promoted twice.  Each time some one saw my potential and gave me a new challenge
2.  We’re diverse.  Management is inclusive in a way that I’ve felt comfortable and encouraged
3.  We have team huddles, Wednesday morning meetings and other ways to keep us in the know.  I love that we are made to feel at ease. 
4.  Our seniors take the science and lab discipline seriously.  

Top Job Titles	Average Salary
Collection agent 33 salaries reported	$19.11 per hour
Mobile phlebotomist 33 salaries reported	$100 per day
Courier driver 10 salaries reported	$100 per day
Technologist 8 salaries reported	$35.19 per hour
Specimen accessioner 5 salaries reported	$16.70 per hour

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