sales associate

retail sales associate

retail store manager

retail customer service representative

store manager

Adam & Eve

This company is a franchise and unfortunately what was presented to me as a great opportunity, was definitely a let down due to the ones in charge of this particular chain. I started as a sales associate for a few years with no issues and not a missed requirement, essentially taking on and given many of the current management duties from former manager,with no pay raise or acknowledgement.  Overtime I was presented with a position open that was needed to fill asap.  It was a management store position in a different city, Presented with the offering of higher wage once proven worthy, along with a fair deal to lighten the new 2 hour trip commute. I ended up achieving several goals set by upper management, going above and beyond, proving to be capable of the job, and presenting timely arrivals to the store,24/7  (even in the stores emergency situations), which were handled solely on oneselfs to clean up and resolve entirely, while being doubted. As my upper management, consistently failed with communicating new changes, to myself then relying on new head of commands to pass along information and them failing as well, they decided to change my particular stores managers requirements. I was told, commuting is no longer a option,  I had to relocate. So i started looking for a new home and went as far as putting a deposit down on a new place with my own money to meet such requirements. In that same time, they opened new locations; with expanding, it also forced them to make up new positions on the upper management  side which brought more communication barriers and misunderstandings for those newly joining and those currently long term employees. Shortly after,  all the new, never ending changes over(3+ years in working for them) , I was surprised with a meeting in which the operations manager said "this job seems like a inconvenience to myself. "   the only words I could stutter out was,"is this the conversation of where you say its better we part ways and ultimately fire me for what reasons I never truthfully could tell you..." assuming with how they know what's in my life to be an inconvenience without me once ever complaining, I just knew it was the end, because I heard and watched them do it to several and I mean, several other coworkers, and management. I walked out heartbroken and confused. No scene but a  thank you for the opportunity. After looking back on it, while hearing from several current and past co workers the rumors/"justified reason" to me being gone, when co workers began to ask where I was, I was shocked at how many different untrue reasons they made up. These being said by other store managers, customers and prior staff. All of what was news to me.. one of which was mentioned to me. When I checked my employee file Information after departing, my notes and manager reviews are mentioning none of any issues.  Yet, it stated, termination for failing to fulfill job requirements? Also, which was never mentioned to me. I was told one statement and it was never the words:  your fired : being terminated for..or your not doing this and we needed you to be doing .... very confused.. I was given false promises, I was set up to fail in so many ways and still pushed through until, the random unexpected, inconvenience comment, was made and I politely thanked  him for the experience. I had never been asked  to  personally improve any issues that threatened my job security ever once. One of the new changes being that sales  associates who worked full time, with hourly pay were  making close to a management salary, once broken down..why work in a stressful position where your expected to 24/7  to figure out and resolve issues  vs being a sales associate  who just focuses on customer service and doesn't get blamed for others mistakes for slightly less money.. at one point I  asked to resign as manager and go back to regular sales associate with the pay cut because I  couldn't handle the lack of communication and information that they always assumed was passed along and never was. Which created terrible anxiety and constant case by case basis requirements. 
on  who to ask, call, send information to ,when needed. They laughed and reassured me with different promises, just  to change the subject. They lack training, communication, following through and appreciation for their employees. I regret spending so much effort and time into that place after actually realizing they seriously never gave me a reason true as to why it was my time to move  forward. 

I worked at the Reno NV location. Job posted 10-14 per hour. Very deceiving there is no 14 per hour. The commission is horrible only 2% commission and that's after you make $20,000 in the month. Very high turnover which I think is on purpose so that the owners don't have to pay out the bonuses after 30 days. The benefits are very deceiving. Management is great my co-workers were wonderful. As hands on as the owners might act like they are when it comes to their employees they do not appreciate. When I first got hired I was a little weary about some of the onboarding paperwork, and also why four people quit in my first two weeks on the job. I should have trusted my gut and quit, when I caught a coworker taking the credit for mine and other people's sales. I told the owner, she convinced me it would be taken care of, and to stay. But I think it was only because 3 had quit on her in a matter of a week, and she needed bodies. I was warned buy a couple of my coworkers how the owners treated their staff. They are not willing to work around availability. If you're not specific in the interview even if your availability changes, your hours will get cut if it doesn't work around their availability. During the onboarding process the owners have you sign this ridiculous attendance policy stating that you have to clock in 5 minutes before your shift starts. Otherwise you're considered late. During my interview the owner asked me if I had my own car. I thought she meant reliable transportation. When she found out that my husband and I shared a car and that I had to work around his schedule a little bit, she first asked me if I was getting another car anytime soon. Mind you I'm still looking for a place to live, I have three children, not to mention the $10 an hour that they pay us and the horrible commission and the bonus that you're lucky to hopefully get... The owner knows all of this about me yet she asks me if I'm going to get another car soon. I learned a lot working there my co-workers were wonderful people, management was always very encouraging, fun and wonderful to work with. But unfortunately ownership, not so much. They definitely know how to make their money, but they don't treat their employees very well at all. Ownership is a husband and wife team. Husband was very professional, and encouraging to all employees. I never had a bad encounter with him. The wife, not so much... Sure she encouraged me to hit tier two (the 2% bonus after the $20,000+ in sales that I made them) but then cut my hours and used my tardys as a reason to let me go so they wouldn't have to pay me out the bonus. It sadden the manager to have to let me go. My coworkers were all as confused as I was of why I had to leave, considering how much money I made them this month and how well I did with the customers and how good they all told me I was at merchandising. I didn't have any complaints about my work performance even when I asked the owner herself why she cut my hours. I asked her if there was something wrong with my performance, and she told me everything was fine. She didn't really want to give me a reason why she cut my hours. It was when I started pushing about my hours and asking questions about the pay structure. That's when everything seemed to turn. Again other than the owners and the way that they treated their staff everything else about the company was wonderful management wonderful co-workers wonderful. Working with the customers learning about the products exciting motivating and fun.

In the beginning, working here was like a dream, but just like every dream the nightmare will soon come. Where the reality of everything started to just flood over with its toxicity. If you want to work here you have to ask yourself if you’re able to silence yourself for someone else’s comfort, if you want to allow someone to walk over you because of their title, if you want to work with someone who is a manager yet acts like a child when angry and doesn’t apologize for their mistakes nor behavior towards you. If you said yes to that then you’ll last here, if you’re okay with tucking your tail between your legs and allowing someone to treat you unfairly then you got it, but I literally spoke up and it went unnoticed, and once I asked if they could speak with me like a human being they rather take my keys then admit that they were wrong in their delivery or even validate where I was coming from. If you can work with an adult child then you’re good but it will be challenging once their switch from what they think is an appropriate switch happens. So if you have no self worth then this is the job for. As for me, I love myself more than money to allow someone to mistreat me because they have a certain title, at the end of the day we’re all human beings so watch how you treat people. 

If you want to feel belittled and like you do not matter this is the place for you. The owners make it explicitly clear that they do not know how to run a business or care to learn. You can do something they ask one day and the next they yell at you over it. Multiple times I heard them talking badly about their employees & manager behind their backs. They do not value customers, and will take advantage of any kindness you show them. You will not be fairly compensated, in fact multiple times they cut our hours out of nowhere without warning. There was a consistent unaddressed mold problem, that led to some staff feeling sick, which was consistently brushed off. Everyone I worked with including the manager was very obviously stressed out and overworked. There were no scheduled breaks, and there were periods of times where you would work completely alone so there was no chance to take a break. They made it abundantly clear that they did care about any physical or mental health issues and would not be very accommodating.
Lastly, the owners had no sense of boundaries and made multiple coworkers of mine uncomfortable. In my short time there I saw so many people leave. 
The pros were: customers were great, always enjoyable to talk to. And the (many)coworkers I had were always kind. 

I really loved working there, for the time that I did. My coworkers were lovely, as was the management team at University, but I was given a keyholder role with no training when a coworker was demoted and suddenly my job description was "Any task at the drop of the owner's hat without asking if you were equipped". When other favored locations have people going on month-long vacations, expect to be transferred to stores where you get to listen to lovely small talk about how dirty Americans are when customers aren't around. Any minor infraction goes straight to the top, regardless of whether someone bothers to tell you the rules. Expect to not be able to speak your mind about working conditions for fear of backlash or getting other coworkers written up, and if you go above and beyond, you're really wasting energy better used figuring out how to feed your family on this check.

My former coworkers deserve so much better than this, and I only hope they realize that and get there.

Management made me want to leave this place after 3 1/2 years. They pay well, which I believe is a tactic to keep people from leaving. I LOVE the job, but management makes it so difficult to want to work there. My coworker quit after 7 years because of management and another quit after 10 years for the same reason. The stress of being constantly crapped on by management (who isn't even in Missoula) doesn't seem worth it. They went through one manager per year for the last 10 years, either because they fired them for no good reason or the manager quit because they couldn't handle being harassed by management. HR is NO HELP either. When you call the HR rep (who is on the owners' payroll) instead of helping, they call the person you reported, tell them it was you, and have a good laugh about it which results in you either getting fired or losing all your hours. Coorporate is NO help either. A coworker of mine talked to a corporate rep and she said they really can't do anything. This means you're totally screwed and there is no one there to help the employees if they have a problem.

 If you can handle the stress of hating your job for good pay, you're better off at DirecTV or something similar.

A typical day at work would entail opening the store and preparing for customers, general cleaning, receiving merchandise, assisting customers and showing them products, running the cash register and doing various paperwork, to include ordering, and inventorying product, as key holder I was in charge of supervising subordinates. I learned a lot about the health aspect of the product in the store. Our manager was very helpful, she tried to make sure everyone got enough hours, was well educated about the product in the store and was correctly doing their job. I would describe my co-workers as a family, we all got a long and made sure that each other was doing their job correctly while having a productive and joyful atmosphere. The hardest part of my job was times where their was lack of business and not being able customers get the product they needed when we were out of stock. The most enjoyable part of my job was being able to teach people about the product that we had to offer, and making sure they were 100% satisfied with the product they chose.

Corporate has unrealistic sales goals for staff  regardless of the amount of customers that come in. There were many days where only one or two customers would come in during the entire shift. Corporate pushes staff to use aggressive sales strategies and rigid scripts that are ineffective. The work environment is  not very stimulating. During the large amounts of down time between customers you are expected to appear busy while having basically nothing to do and if you do use the down time to read or use your phone you will be penalized. Expect to spend many hours pacing around like an npc. A new manger was hired a few months ago who was poorly trained and does not know much about the industry but the rest of the staff is very knowledgeable. The job is part time but scheduling is inconsistent. I've had hours reduced without warning. It's adequate as a side job but not a reliable source of income. 

The family that owns the Idaho branches and surrounding ones, are genuinely rotten people. They are the definition of privelaged and self entitled. They brag to employees about their politicL views, actively send friends to attack and sabotage people who voice discontent, abuse lgbt+ employees, and fire people who worked from them for years siting that their job is no longer needed, only to immediately hire their relatives as replacements. The actual staff try to pride themselves in quality products and on healthy helpful knowledge, and the owners quash it at every turn by buying low quality wholesale product (cheap silicone  beads with seams that will cut your insides) or simply falsifying what a product is for a quick buck (selling 15$ pride suspenders that when opened have packaging that says clown suspenders and is clearly marked at less than 10$). The National Brand should be ashamed to be associated with these people and I feel genuine pity for anyone still stuck working for them.

When I started working at Adam & Eve, I was thrilled to be part of the team. I was excited to learn more about the products and be able to help others explore and find the perfect fits for their needs. I enjoyed customer service and being able to help someone. After working here, I've become increasingly burnout after constant open to close shifts, and other employees not showing up for various reasons. Managers manage 2 stores and are rarely even seen in store; it makes it hard to talk to management about issues in the store, and overall is just inconvenient. 
- There is very little room for growth and most higher ups are filled in by nepotism. 
- You are coerced to lie to customers in order to make sales, which feels morally wrong given the products are unreasonably overpriced.
- The higher ups are incredibly nit-picky about insignificant things.
- Severely understaffed, and when staffed, employees generally do not last

Top Job Titles	Average Salary
Sales associate 7 salaries reported	$13.46 per hour
Retail sales associate 8 salaries reported	$14.92 per hour
Retail store manager 8 salaries reported	$55,938 per year
Retail customer service representative 3 salaries reported	$15.00 per hour
Store manager 2 salaries reported	$58,750 per year

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