teller

bank clerk

records manager

manager

loan officer

Advia Credit Union

Typical day at work begins with team meeting which is REQUIRED by upper management to occur everyday. This is basically a sales meeting. The usual questions asked everyday. "What are you going to do to hit your goals today?" "What specific sales goals do you have for today?" "What's a new way you can think of to hit your goals?". It's honestly exasperating to have to answer these same question EVERY DAY. The whole culture of this company is sales based. Many employees have anxiety and panic attacks about hitting the sales goals of this organization. You will be required to make daily sales calls and you'll end up calling the same people a lot. My team underwent a lot of sales training and we had our calls reviewed a lot. The quality and quantity of our calls were good, but the opportunities weren't really there. Rather than really admit that though, we just continued to be under a microscope which was really bad for my mental health. 
HR is horrible at this organization, to be honest most HR people in the organization do not have a HR degree and are not competent in that area. If you have any complaints, you will constantly be gaslight that you should be happy because "at least you're not at a bank". My location was not competitive with the surrounding financial institutions and the way that underwriting was done, many loan applicants who were more than qualified were turned off to the point that they just left and went to one of the many other more established financial intuitions in the area where they could receive a hassle free loan approval. The underwriters definitely show favoritism to a few employees/locations. There's a lot of blatant inequality at this company.
The marketing department does not do their job to promote the brand and they leave that up to the banking centers which is not the most effective way to do things. They really need to create a whole separate community engagement department. 
If you live in a more rural area and Advia is a bigger name in town, I'm sure the experience is a little different. If you are in an urban area, don't waste your time on this organization-they don't have the range. The management at the upper levels is not prepared to be in ethnically diverse or urban environments. The sales directives that come down from the top are just bad. Also if you are a person of color, you will likely be miserable working here. There are very few people at the company who are POC and the ones that are are all front line employees. You will deal with constant ignorance from the back office departments. If you are a progressive in any way, just don't deal with this place the whole customer base and employee culture will cause you undue stress. 

Advia has been an awesome place to work for me. I am a self-driven individual who enjoys challenges and thrives in a fast-paced work environment. I have been here for over 6 years and have been able to advance within the company. I read many of the other reviews and do believe that people can feel negatively about the organization, IF-and I stress- IF they were expecting to just show up on time each day and not stretch themselves, then miraculously get promoted. That just simply will not be the case. 
To find success in the organization, you will need to go above and beyond - every day, be honest with management about struggles you are having - so they can help, be open to change, continue to stay engaged - even when you are being coached on how to improve and take time to build relationships with people throughout the organization. Some people just aren't wired to want to put in the extra that it takes to advance and be successful. Honestly, I like to see an organization promote people who are rockstars, rather than just people who have been here the longest. This makes for a better organization overall in my opinion. My only "con" could be that if you are expecting to get "broke off" with pay, this would not be the place for you. However, if you understand the value of enjoying coming to work, having an impact with your work, and experiencing work-life balance as a part of TOTAL comp benefits, the pay is certainly competitive and nothing to sneeze at.

Advia has been an awesome place to work for me.  I am a self-driven individual who enjoys challenges and thrives in a fast-paced work environment.  I have been here for over 6 years and have been able to advance within the company.  I read many of the other reviews and do believe that people can feel negatively about the organization, IF-and I stress- IF they were expecting to just show up on time each day and not stretch themselves, then miraculously get promoted.  That just simply will not be the case.  
To find success in the organization, you will need to go above and beyond - every day, be honest with management about struggles you are having - so they can help, be open to change, continue to stay engaged - even when you are being coached on how to improve and take time to build relationships with people throughout the organization.  Some people just aren't wired to want to put in the extra that it takes to advance and be successful.  Honestly, I like to see an organization promote people who are rockstars, rather than just people who have been here the longest.  This makes for a better organization overall in my opinion.  My only "con" could be that if you are expecting to get "broke off" with pay, this would not be the place for you.  However, if you understand the value of enjoying coming to work, having an impact with your work, and experiencing work-life balance as a part of TOTAL comp benefits, the pay is certainly competitive and nothing to sneeze at.

I worked for Advia for about two and a half years, and it was a miserable, soul-crushing experience. I started as a teller at one location, and ended up relocating to another branch and getting promoted to a Member Service Specialist. During my time there I watched the culture change DRASTICALLY for the worse. Decisions from leadership are “questionable” to say the least (they make no sense) and there is massive hypocrisy between the “values” they claim to stand for and the shady way they conduct business. It feels like everything is set up to prevent you from succeeding. 
I would strongly advise you against taking a job with Advia Credit Union except for on a very short term to earn some extra money. Do NOT expect any kind of rewarding career, positive culture, a “work family” etc. If you’re like me you’ll believe the lies until you have invested more of your life into the job than you should, then Advia will abruptly pull the rug out from under you. You’ll watch outside hires with no idea what they are doing come in to fill positions that someone should have been internally promoted to. You will see no correction of workers who do the bare minimum and are only good at passing off work to others. You'll see your workload increase, the more competent you are. And you’ll do all this for less money than any other financial institution in the area is offering. Advia is a joke. 


Overall, my experience at Advia Credit Union was positive at first. I enjoyed helping members, learning new skills, and working with many great coworkers. Unfortunately, after transferring to a different branch due to staffing needs, my experience changed significantly.

The biggest challenge was the management style. There seemed to be a much greater emphasis on referral numbers than on employee support, teamwork, or creating a healthy workplace culture. Morale suffered because favoritism and inconsistent leadership made it difficult for employees to feel valued.

It was discouraging to see strong employees leave or be let go despite performing well and meeting expectations. After several experienced team members were gone, the overall atmosphere and teamwork noticeably declined.

Another concern was how workplace conflicts were handled. Employees who brought forward concerns about being treated poorly by someone in a leadership position often felt their concerns were minimized rather than meaningfully addressed. A more proactive approach to resolving these issues would have made a big difference.

I believe this branch has the potential to be a great place to work with leadership that prioritizes communication, accountability, and employee well-being alongside performance goals.

While I’m grateful for the experience and everything I learned, I hope the company continues working to improve its workplace culture and support for employees.

I personally love the positive dynamic environment of Advia!  Most people here are motivated to succeed and look for ways to drive the Credit Union forward.  The promotion opportunities here are amazing but not just given based on tenure.  Advia cares about it's employees and  it shows in not only their amazing benefits package but in the amount of time that is spent on coaching and providing feedback to each employee.  Some of my favorite parts of the organization and my position are my ability to have significant impact on the organization, being able to self-manage my work-flow and day to day tasks, and being able to represent and see others represent the core values of: Acting with Integrity, Building and Strengthening Relationships, Keeping People at the Core and Driving Progress.  I have had the ability in my tenure at Advia to work with and for several different incredible Managers and their knowledge, expertise and visions go unmatched to other organizations I have worked for.



I genuinely enjoyed my time working at Advia and met some amazing coworkers who made coming to work enjoyable. I learned valuable customer service, cash handling, problem-solving, and communication skills. A typical day was fast-paced and rewarding when helping members. However, the experience depended heavily on the branch and its management. I felt there were very limited opportunities for growth, as management often looked outside the company instead of promoting employees who had already proven themselves. I also experienced what felt like unfair treatment compared to other coworkers, and it often seemed like different standards were applied to different employees. One of the biggest frustrations was feeling that concerns about management were not taken seriously. In my experience, HR did not seem to thoroughly address or investigate issues involving management, which made employees feel unheard. The best part of the job was the relationships I built with members and my coworkers, but inconsistent leadership made it difficult to see a long-term future there. Would advise another CU again just not this specific one. 

My overall opinion of the company is about in the middle - the company isn't awful, but it isn't great either. The culture I personally experience is negative most of the time, and the amount of ongoing training is minimal or even nonexistent. The departments seem to be pretty unorganized like nobody really knows what the proper way of doing things really is, but just trying to figure it out as they go. I think the people-facing employees really try to do right by our members, but the company is way too sales-driven that the service is pushed to the side. My team is way too small to keep up with the growth of the company which means that we are unable to provide the quality of service that our older members have come to expect. The pay is also on the lower end of the market for the area I'm in. I've been in multiple positions during my employment and gone through many mergers, and I've seen the culture shift to sales and growth instead of service and people. 

I am not ashamed of where I work, but I also do not feel like I can confidently recommend my place of employment to potential candidates.

There were always opportunities to advance through them and the pay is good. However, this job was very stressful. The tellers do A LOT more than the Managers do and when an issue is brought up to the managers, they have taken their time to get back to you or won't get back to you at all. Contradictory of that, when they want something done, they will push you until the task is completed. While in training, certain procedures were taught to be followed but if the manager doesn't do it, no one does. Be flexible with your schedule as it varies day from day. The Credit Union did do neat things like Popcorn on Fridays and decoration contests between branches but it would all boil back down to sales. Meetings and one on one's were always about sales and numbers; Never about anything else. Keep in mind you will have to travel for training or events throughout the year. They do have good benefits that are worth checking out though!

Advia was great when I started there, but made a dramatic turn in a bad direction over the past 1-2 years. As a member service specialist aka financial solutions specialist, you are a number and it’s all about sales. My loan goals tripled over the course of a year. They push the loan product goals so hard that I saw employees add products to loans without permission from the member because they were afraid of getting in trouble for not selling the product. If you don’t reach these loan goals each week (yes even during a pandemic) you can be written up or worse. I asked for examples of how To reach these goals and was given nothing over and over. I saw so many people have their positions eliminated and was told to hit the loan goals or face repercussions so many times that I and most of my workers felt no job security. Benefits and pay are good, but not worth what you have to deal with mentally. I would not recommend working here.

Top Job Titles	Average Salary
Teller 5 salaries reported	$15.30 per hour
Bank clerk 3 salaries reported	$15.33 per hour
Records manager 1 salary reported	$41,600 per year
Manager 1 salary reported	$56,000 per year
Loan officer 1 salary reported	$22.52 per hour

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