security officer

armed security officer

flex officer

field supervisor

safety officer

Aegis Protective Services

Rather hire someone than listen to employees who have been there for 5+ years & change the entire culture and environment while only sticking with a development & strategy plan for less than 4 weeks. A work environment that will go above and beyond to see nothing wrong with their management styles, lack of communication, and will continuously bury someone under tasks to ensure that they are needed in their department and cannot have any lateral/vertical growth in their position.
The companies that advocate for a “family style” environment are the companies you need to stay away from- this one high on the list. 
The office tenure is about 3 years maximum and the security guard tenure is around 6 months. Bonus incentives are promised and then pulled back almost each quarter for different reasons.
Every 6 months is a change of management styles and department changes. A lot of blame games, office politics, and confusion. Which causes departments to not want to interact with each other, one person is behind the curtain pulling all the strings to fuel the drama to keep eyes off of them and if they aren’t pulling the strings, then someone else is. 
When asked about changes being implemented, no one has a full follow through plan which leads other departments into the weeds and there is no sympathy if you find yourself there- whether or not you ask for it, You are looked down upon if you are a new hire trying to fully learn and understand a system that has been in a beta version with multiple bugs & errors- so full training is absolutely useless and you won’t ever fully be trained.

The training is a upper management (with no experience in lower roles) throwing a manager underneath them into the environment in a sink or swim situation and then higher management ending up totally confused to why they’re drowning. 

However, they did install vending machines for employees who end up hungry. So that’s always a positive. 


I worked at Aegis as an Unarmed Security Officer. I didn't even know I was accepting the job until the next day when I went for what I thought was an interview, turned out to be onboarding (which you don't get paid for). I was told over the initial phone interview that the agreement was that I would not be working every weekend. I was advised my schedule would be Monday-Friday. I was also advised I'd work some weekends here and there. Little did I know that "some weekends" meant EVERY weekend. spanning work week of 7 day stretches. No lunch breaks or even 15 minute breaks in an 8 hour shift. 

I was told that training would be 2 days and I would get paid $9/hr for those two days. No problem, then I would get my pay of $16.50/hr after that orientation/training. It was not told to me that upon going to another location after being off orientation and training that the days spent at said new location would also be considered "training" even though I was by myself at the location and my pay would be $9.00/hr. 

HR never responds to emails or inquiries, you are to be given uniforms, but if they don't have the right size they tell you "we'll order them and then you can pick them up at HR". yeah...4 weeks later, still nothing. And you are deducted $100 of pay for them whether you have a uniform or not. So you either buy your own pants/shirts, or suck it up with ill fitting uniforms until they actually order your size. If not, too bad I guess. 

There is nothing honest about this company, there is no integrity and no accountability for the mismanaged, unorganized fashion they run it. There is no promotion ability, no growth and 0 potential. If you want to have no life, have your money played with, this is the job for you. 

Aegis has the potential to be a quality company in an industry known for employee mistreatment. If the leadership adopts systems and processes that improve security officer experience, training and investment, they could be a leader in the security industry. Unfortunately, the lack of communication, and lack of consideration of urgency for cultural issues and generic and basic knowledge of expectations hold Aegis back from being progressive in the security industry. The leadership overlook the needs of the officers and neglect the people who are paying their salaries by providing customer service to the companies clients. The security industry is known for mistreatment of security officers, and while Aegis claims to be different, they aren't and they refuse to implement programs to improve the officer experience. The company has the opportunity to promote from within and provide advancement to success in the security industry, but they don't provide the tools, resources or training necessary. They have a team of people who have never been a security officer making decisions about what it means to be a security officer. If they changed their mindset from "sell now and figure out how to staff it later" to "invest in the people we have so they show how we are different and watch the new business flow" they would see a total change in their culture, officer retention and performance, and business growth. Hopefully the growth they plan for comes, and hopefully it doesn't burden them when it does because they don't have programs or processes in place to keep up. 

This company is extremely difficult to work for. Management is poorly ran they do not back you when a incident occurs, no matter the incident it's always the security guards fault. They schedule you for less than 40 hrs, but expect you to work 50 to 60 hours. Meaning if you work a 12-hour shift someone calls off or a no-show they expect you to work the following shift, or you will be reprimanded or fired.  If you are late to work or site due to unforeseen traffic accidents, you could be pointed or reprimanded. This company is extremely difficult to work for no matter how hard you try to accommodate. no home life they will wear you out and burn you out. Weather in regards to work hours or the non-stop calls, texts or emails to pick up very difficult shifts that will interfere with your regular shift or hours you work. I understand working security is an extremely difficult job in itself, with that said I recommend a complete overhaul with management for this company. I understand you have to comply with the client's needs and finding the right guards for those positions, but they make it very difficult on the guard who fills those positions there is not any support for their guards such as in upper management. This company has very good potential and the right clientele. But they are very disproportionate when it comes to showing support to their security guards.


Discriminatory practices based on race, nationality, religion, gender, age. Preferential treatment to certain groups. Use of slurs or biased language.
Lower morale, sense of unfairness, resignations, mental health issues.
Harsh Management Practices
Micromanagement, unrealistic targets, excessive monitoring, little flexibility.
High stress, burnout, turnover, poor health.
Lack of Respect / Dignity
Supervisors belittling, ignoring concerns, not listening, favoritism.
Employees feel undervalued, disengaged, demotivated.
Poor Communication & Feedback
No clear channels to give feedback; management doesn’t respond; decisions without explanation.
Confusion, mistrust, misaligned expectations.
Inadequate Compensation / Rewards
Pay not matching workload, bonuses not paid, benefits promise not kept.
Resentment, financial stress, job search elsewhere.
Promotion Bias
Promotions given based on connections (“who you know”) rather than merit. Minority groups get bypassed.
Stunted growth, feeling of injustice, loss of trust in leadership.
Unsafe / Unhealthy Work Conditions
Overworking, no support, no rest, punitive practices for small mistakes.
Physical health issues, mental burnout, increased absenteeism.
Specially ugly Jennifer 

It's a deadend job. Unless you know someone personally in management you will never even get a second glance. As a flex I was working 60-80 hrs a week covering multiple site. The money was good but they point you for being 10 minutes late after working a 16 hour shift and having to be back 8 hrs after you get off. You are expendable and they will use you for whatever they can get. There are no raises and peoples pay at sites are all across the board. No bonuses or even a thank you for hurting yourself to keep sites covered. Basically this is a job for the retired or someone looking for an easy job for bad pay. They will hire anyone off the streets who wants a job. Turnover is rediculous and your expected to work the next guys shift if they don't show up. If you leave they will fire you or write up a post abandonment on you. In 4 years I haven't heard a client say a single good thing about the company. They are afforable and that's all that matters to most clients. Your best bet would be to get a good site and never reach out the the office for anything. I'm not a flex officer anymore but my phone rings constantly. Command center is rude even though most of the time your on a double or having to tell them how to do their own jobs. I'd almost go as far as to say the company is a sham.

I honestly learned how to be a better employee and to be a really good ofc I'm really glad to be on the team. Management is a lil rocky I have found some who make my work life worth it even though I have a hard time they know how to make me feel welcome. The culture of the work place is I would say a lil different site wise amazing. the most I have enjoyed being employed here is my site for the most part it has been a great experience working with so many different people it's great. My work day starts with the roves and tours that we do checking and making sure every body feels safe and checking on the things that need to checked on. On the other hand it is a demanding job at times u will not always leave when u think u should every site is different even though it can be hard it is still a good place to be if u have the right site and management on your side. And when I was pregnant they made sure that I was comfortable and was patient with me on a lot it being my first time doing this job I loved that positive attitude that I felt I didn't get at other jobs.

First off, when I got hired, I was pressured into working every single day by being bribed by management. Second, any promotion you're "guaranteed" you'll never get, unless you're one of the "favorites". Third, you never get any props for doing anything good and can not move up in the company whatsoever. They will hire a random person before giving anyone a promotion. Fourth, if you have certain medical conditions that restricts some activities, you get punished for it. And fifth, once you leave the company, you will not receive your final paycheck(s). When you try to contact anyone from the Columbus branch, they are nowhere to be found. Then you have a set schedule but if you worked at the warehouse during peak season you can be scheduled to be off at 1:15am but if they are not done till 6am then your staying. if you leave you get in trouble. they don't care. you get no sick time or vacation or anything, pay sucked. no benefits. you pay them to get your security license but they take it back and pocket the money. if you don't have a receipt that you got your uniforms dry cleaned when you quick they bill you for it. no lunches. nothing

First, they will lie to you to get you in the door. Second, the "highest paying account", entails you walking over 10 miles a day, with no breaks, in a suit. You are not allowed to take off your blazer jacket, so have fun walking at least 10 miles a day in the blazing hot weather. I often walked 15 miles in an 8 hour shift. Third, they hire anyone. With 0 work ethic. So if your relief calls off, you are stuck working 12 hour shifts, most likely 16 hours-until the next shift comes in. Then you go back with less than 8 hours to sleep/rest/etc. "Supervisors" will not step up to cover open spots, they are more than ok with you doubling or tripling your work load-as they sit in the cold A.C. and do nothing. No one will help you, if you WANT to learn, good luck. Because employees will only do the bare minimum to get by. This is not the place to work, it's a toxic and unhealthy work environment. You bring any of these concerns ( and more) to management, it's not well received to say the least.
Oh, when you follow their BS policy about  returning uniforms dry cleaned, they still complain and say you didn't do it right. Complete joke !

Applied and was hired for a part time position explained that I had a full time job, gave them the days and hours of it as it is a set schedule. Was told it would be no problem, only for it to absolutely be a problem. Was scheduled for training second shift on Friday, but I told them I work weekdays at my full time job Monday-Friday. This is why I applied for the Friday-Saturday third shift position because I could get a nap Friday after job one to be rest for job two. Nope no flexibility to do my training that I was never informed had to be a weekday second shift. I was more than willing to do my training Saturday on second shift or even first shift but nope they absolutely wouldn’t allow it. I feel lied to through this whole process and no care or human decency for others. Honestly sad that I lost another job opportunity who was willing to train around my full time schedule for nothing more than a waste of my time. Now that position is filled and I’m without a part time job because they have no flexibility. Please go to a better more reputable company than this!

Top Job Titles	Average Salary
Security officer 84 salaries reported	$16.29 per hour
Armed security officer 13 salaries reported	$21.23 per hour
Flex officer 15 salaries reported	$18.93 per hour
Field supervisor 14 salaries reported	$52,000 per year
Safety officer 27 salaries reported	$19.14 per hour

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