sales associate

seasonal associate

assistant store manager

store manager

supervisor

Aeropostale

when I started, there were almost no employees at this store to begin with, and all management was outsourced from other stores in the district. should've seen this as a red flag, but I needed the money. was hired as a supervisor with no prior experience out of necessity

for the first month, manager position was filled by managers from other stores in the district every week or two. store managers were tasked with running two stores at once, and during the back to school season management was still split between the two stores, often leaving our high volume store with only a single manager and myself during the busiest time of year for sales

this and poor communication caused a lot of confusion between employees, weekly schedules not being released until the morning you worked, and I would have to do multiple open to closes up to 12hr where I couldn't leave the store way more often than expected due to being the only keyholder. there were multiple days where I would be the only employee for hours at a time at a large high volume store

due to management switching and moving so often, the rules that were enforced or not would switch on a dime, causing most of the associates we hired over the summer to quit. we struggled to replace these associates due to upper management seemingly refusing to pay much higher than 7.25 an hour, if at all

because of short staff, store management being spread thin, upper management being out of touch, or all of the above, for a lot of my time there I would often cover many extra shifts last minute from either poor scheduling or other employees quitting last minute, but would hardly receive the same and I had often come to work while suffering sickness from stress, vomiting, and even a 100+ fever once

the work itself and customers were often a mixed bag. our store often struggled with keeping up with new floorsets and processing shipment due to short staff. customers could be ignorant at best or downright careless at worst. be prepared to pick up and fold the same pile of shirts thrown on the ground for 8 hours straight and still never finish. our team have also seen, smelled, and cleaned more half eaten food,spilled drink, and worst of all human waste out of fitting rooms than I would have expected. displays and tables would also often be broken by customers sitting on or roughhousing around our tables, so hopefully you know how to repair furniture 

I had no issues with my coworkers and got along with them well, and have no complaints against other staff. but when it comes to upper management, they're either struggling or too out of touch which caused this store, and possibly other stores in the district, to end up in this state

during my time at this job, my friends, family, doctors, and even a couple customers noticed I was being run ragged and needed to quit a long time ago. I am leaving this job with not only manager experience and a new wardrobe for dirt cheap, but also new back issues, sleep issues, and worsened mental health symptoms. I had no idea what I was getting into, I think upper management has a lot to work on before I would recommend this company for anyone looking for anything more than a high school summer job

*  Open Registers and get daily paperwork and e-mails ready.  
*  Take Deposit to the Bank
*  Give Great Customer Service from the time you open the door until the last customer leaves.
*  Hourly Reads to see where business is weather your up or down on your day.  
*  Coach and Train Associates
*  Remerchandise Sell through on product.  
*  Continue to convert customers coming into the store.  
*  New ways to create excitement in the building and motivate your teams.
*  Spend time with the assistant mangers and sales leads going over there DOL.  
*  Merchandising would be remerchandising sell through, prepping for the next floorset.  Looking at Merchandise Reports to see the wins and opportunities of the merchandise presentation.  Look at over all Volume Growth of each Dept. and Determine business decisions based off of merchandise unit sales and Volume per item.
Also over all percentage weigh of the business.  
*  Operations would be going over the merchandise flow check list.  Ensure the Stockroom and the Building are in a neat and organized fashion.  Follow up to ensure Stock associate is proccessing the shipments according to company policy.  Ensure Loss Prevention Standards are being met and that all Matience is called in for the building on repairs or supply order
*  Sales Leads would be to walk the floor and look at Merchandise reports to see where there are opportunity and wins when it came to accessory sales.  Ensure we are coming up with a game plan to ensure the opportunities become wins by evaluating the presentation of the merchandise.
*  Ensure Company Tools are being used by all memebers of Management to ensure a consistency across the board when it came to keeping up with standards and every day routines.  
*  Marketing and Promos Changes, and occassional markdowns once a month.  
*  Accepting applications and screening canidates on a daily basis to ensure interviews were being set up once a week.  

*  It has really helped me to grow as a leader and as a person.  It has been a great place that helps to support you in your growth in which ever path you decide to take.  
*  Offers Yearly Classes to help with Coaching, Interviews, Conversion, Customer Service, Schedules, Under Standing Reports and Tools used by the company.

     This is probably my favorite job I've ever had, I wish I could've stayed longer but I had to relocate. The managers are super awesome and personable; able to work with you when it comes to days you need off or even if you need to leave early. But let it be known that you do actually have to work hard. You can't just laze about because not only does this reflect poorly on you, it'll directly impact what time you get out of work. Which leads me to my only major complaint.
       The co-workers. Strictly if you are closing, the people you have working with you on your shift will either be your best friends or your worst enemies. My first couple of months went well because I had amazing co-workers that kept up with recovery throughout the day. However, as time went on and the older people left and new ones came in, it became quite daunting to close. It was frustrating knowing that I could work as hard as possible and still get out an hour after we were scheduled to leave because some people wanted to slack off during hours. That was honestly one of the main reasons why I wasn't willing to commute once I relocated, because I knew if I had a shift where I was scheduled 3-9, I wouldn't be getting out until 10, or even 11 sometimes. The only other minor complaint I had is sometimes the schedule would change last minute, but that was always due to someone mentioning conflicts at the last minute. And if you let the managers know that the rescheduled time wouldn't work, they'd work with you to find a new solution. 
     So overall a great job, especially a first job for some people looking to get some retail experience. The managers and some co-workers make it a fun experience and the work isn't super challenging if you just upkeep the store while you work (especially during slow hours). The only bad thing is if you get stuck with a bad batch of co-workers, but even then you can usually leverage with the managers and they will *try* to not schedule you with the people you don't work well with (emphasis on try as it didn't ALWAYS happen, but there was an effort to make it minimal). 

I have worked for this company for almost 5 years.  I started when I was 17 years old and loved it from day one.  From my co-workers to customers to the brand itself, I have loved each and every experience I have had with the company.  My typical day with the company has changed often through the years, it started off with a lot of customer service, recovery of the sales floor and assisting co-worked with whatever needed to be done.  As I moved up with the company from sales associate to merch flow, I spent my days in the stock room, instead of customer service and recovery, I took in, organized shipment deliveries.  After another promotion to Merchandizing Manager, I returned back to the sales floor, once again helping customers, recovery, and to add, running the flow of business, and planning and executing merchandise moves. I have learned and grown so much with this company, from a teen just looking for a part time job, to learning how a retail company is run and everything in between.  I have never been much of an authority figure growing up, I was never captain of a team or club or took initiative high school or college, but with this company I have learned to take initiative, to make tough decisions and to take control of what is around me.  A good team needs a lot of different kinds of people to run well, people with different strengths and weaknesses to create a healthy balance of productivity, but also being able to be open and communicative about everything related to business, and for the past 5 years and three different stores I have worked in I have yet to see a management team that is not this way.  I love coming into work everyday knowing that it's going to be different than the day before, different challenges to face, different interactions with customers and co-workers, everyday is a new day holding something new to experience and that's what I love about retail.  It is also something I find most difficult, as much as I love it, It keeps you on your toes, and you must be ready for anything and everything.  Which is a lot to ask and do of someone, although it is though I love that challenge.

I worked for this company about a year as a sales lead/key holder/manager, some of the people you work with are great and that's really the only thing I enjoyed about working there. As an associate, you can expect very little hours. This company hires a huge staff rather than a handful of very reliable associates, which is pointless in my opinion. Now, as a manager, that's a whole different ball game. I was only working part time and was expected to do everything the store manager and assistant manager were doing, yet getting paid less. I did payroll, marketing, all the above, for very little pay. This company is going under because they rely solely on the managers for tasking. They say their main focus is customer service but with all of the tasks you're given as a manager, great customer service is so hard to give. I was always busy stressing about projects/marketing/promo changes that I couldn't focus on the customers what so ever. It's a very stressful job and upper management has very unrealistic expectations as for tasking deadlines. If the company put 1/4 of their efforts into great customer service of what they do into their crazy marking expectations, the company would definitely be doing 100 times better than it is in the stock market. Also, if you have a family or kids, I do not recommend this job period. It is very demanding and they will expect your job to come first, always. In addition, don't expect breaks all the time, and especially don't expect a 15 if you're an associate. It's just not going to happen. I could go on and on but to sum it up; too demanding, people in HR in charge of payroll have no clue what they're doing (someone's check was always getting messed up or not delivered), unrealistic expectations, not enough breaks, minimal pay for part time sales leads who do everything the store manager and assistant manager do. Do not recommend!

my job at Aero was a usual routine just start my assigned projects after I punch in. and complete them as possible. helping customers making sure the customers is getting all what they need. so keeping a face pace. Must be energetic. 

    
      At Aero I learned how to work more with people, talk to people more often  as in coming out of my comfort zone. how to closed the store when dealing with the late night shift. I learned how to multitask, and how to make up easy ways to deal with the projects that I am working on. like for instance,  starting from the front to the back of the store, for recovery. And also take care of the customers. Also, I learned how to work the cash register, from the exchange clothes to discounts. how to bag clothes. make sure the money is in order. and register drawer is closed. and I am logged off the register for the next co-worker to used. 


    Management was supportive taught me a lot, prepared me for a lot of things I needed to know and learn. My co-workers was easily to get alone with. they were very helpful, they shared their first time working at Areopostale. Gave suggestions that helped a lot. 


     The hardest part of the job is multitasking and not forgetting what all needs to be done. For instance, recovery, opening stock rooms, ringing up customers items, knowing what each customer needed help with while others may be asking questions as well. and going back finishing the project. and helping a worker if needed as well. so the back and forth completing everything can be at first challenging. 


     The enjoyable part is talking to the customers. most of them would make my day with friendliness, and silliness. I just enjoy helping people it is what I love to do.

Aeropostale was my first retail job. Before joining the team, I had worked mostly in the restaurant business, so I had a sense of working with customers. I had no clue what to expect, but I am extremely grateful that I was given a chance even with no retail experience.

The usual day at work provides tasks such as utilizing the tablets to take payments for customer’s items, setting out new items inside the store, recovering the store during downtime, and cleaning at the end of the night if working the closing shift.

I felt like I learned a lot about how to step out of my shell and open myself up to others. Coming in, I was nervous about how I would connect with the other employees and felt it was going to be difficult. Over time, I found gradual progress in doing so and ended up working with some awesome people.

Management helped make the culture feel welcoming and supportive. When there were hard days, I knew I could talk to them and feel comfortable in doing so. In all honesty, they’re some of the best management I’ve ever worked with.

It’s enjoyable to find out about what styles customers like, discuss some ideas that they might like, and feel a sense of accomplishment in helping them. Of course, there can be the occasional challenging customer, but I felt good selling products and Aeropostale’s vision.

Absolutely recommend this job to anyone that’s looking for something part-time and want to make a little money. I don’t have much insight on advancement, but I’d give it a chance if you have interest in working retail.

The store is now closed, and I honestly can say I’ll miss it.

A typical day is running the daily busniess, very customer focused with secondary resposibilities such as shipment processing, cleaning, promtional changes, and changing visual displays.

I've learned a lot about retail based business, social media, and about the company itself.

Store level management really makes or breaks your experience, great leaders and good communication make a great really close knit team so disconneted team members make for the opposite. Upper level management can be very judgemental and is disconeccted from many things that impact the business at store level and may write it off as everyone slacking off or not doing what they should be.

Co-workers are hit and miss, I've become close friends with some coworkers. Other's can have poorer people skills and I avoided them when possible.

The hardest part of the job is time limits. The company alots very small windows of time to accomplish even large tasks. This results in a huge amount of stress and people questioning your competence at your job when either additional workers or more time would be the real solution to the issue.

The most enjoyable part of the job is reaching goals and the team enviornment. You really enjoy the day to day activities that involve your co-workers. There really are fun moments you get to have with each other while you learn and accomplish things. This is also one of the best discounts I've ever come across 50% off one outfit every month plus 30% off after that.

I worked at Rubachem when I was in high school and then through out my college years on and off.  A typical day at work involved dealing with new and existing customers explaining our newest products.  We sold eco-friendly cleaning products to major businesses and tried to ensure a personal connection with each client we locked in.  The role really taught me that with every potential client, there is always something you can find in common and capitalize on it.  If calls were made on a Friday, then why not ask if they are excited for the weekend and the big football game.  If they weren't into sports, ask what they did in fact have planned for the weekend.  Once a client was committed to working with us, another role of the job was to follow-up and make sure they are having a pleasant experience and getting all of their orders correctly and in a timely manner. 
Management was not so involved in the day to day but they did provide everyone with incentives to make more sales and stay committed to satisfying the customer.  As far as my co-workers everyone really did get along and lunch outings were a daily bonding experience for all of us.  
Hardest part of the job was the cold-calling aspect due to the fact that a big majority of businesses won't let you get past reception the second you mention that you are looking for someone in purchasing department that you do not even know the name of.  
The most enjoyable part of the job was making that tough sale where initially you didn't even think you could get past the receptionist.  
Unfortunately they went out of business during one of my last years of college.

I did not like my experience with this company at Cross Creek. I never felt welcomed at work. I was the outcast and always stuck in fitting room duty, away from everyone. Upon hiring, I was told that if i was register-experienced, to let them know because they needed more cashiers. I told them that I was a cashier for 2 years and they didn't even consider to give me a chance to show them my potential. I was never put on the schedule. They used and online system for scheduling. They have an "on-call" schedule and I asked about it when I got hired and they said they would call you when they needed you. They always put me on the on-call schedule but never called me. After about 3 months, I logged into their system to check my schedule, I ended up getting terminated without them even telling me. I checked the schedule 4-6 times a week. I asked why did I get fired and they said it was because I never called in. From my understanding, it's their job as a company to call you when they need you, plus that was what I was told upon being hired. They really need better management. They let everyone work as a team but when I tried to involved myself in team work and projects, management always told me to step away from everyone. I would not recommend working for this company, not even as a teenager because the hours are terrible and wouldn't let anyone be treated the way that I was treated. I never looked forward to going in for work.... when they allowed me to work. Out of the 200 days  that I was there, I worked maybe 20 days all together and the shifts were 4-6 hours long.

Top Job Titles	Average Salary
Sales associate 448 salaries reported	$14.51 per hour
Seasonal associate 320 salaries reported	$15.46 per hour
Assistant store manager 270 salaries reported	$19.36 per hour
Store manager 107 salaries reported	$18.37 per hour
Supervisor 130 salaries reported	$16.24 per hour

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