AgentC Solutions, LLC

3 Days Unpaid Training - 2 Days Training 12pm to 4pm and 1 Day Systems training 12pm to 4pm.

Pay is $13 per hour

You must have a headset with a mic and you MUST be hard wired to the internet modem (via ethernet cord).  WIFI is not allowed.

I only got as far as 8 days in nesting before my contract was cancelled. The "Nesting" period is where they try you out on outbound cold calls.  You work and get paid BUT you must reach the number of "Successful" transfers that they require.  They require at least 4 successful transfers.  A successful transfer is when the customer you transferred fills out an application with the licensed agent you transferred them to.

I was ONLY placed on outbound "cold" calls where most of it was answering machines, people yelling at you for calling late, people yelling at you that they're not interested and people yelling at you to place them on the do not call list.  Only those of us who were lucky enough to get customers who didn't mind cold calls, succeeded.  If they placed us on Inbound calls, most of us would have gotten well over the 4 successful transfers requirement.

A typical day at work for me is 3 or 4 hours max due to I have a newborn baby but I work when she sleeps so if she sleeps a lot I will be able to work more that is why I absolutely love this job I make my own hours and days.  I haven't been here long but the amount of time I have been here I have learned so much only because the people I work for help us out as much as they can. This job is so awesome I love how everyone is like one big family. There are not that many hard things about this job but I have to say the hardest would be trying to get your transfers to stick so you can make the extra money.  Also another hard part is the language and things people say when their mad and take it out on us.  I try to let it go and laugh it off but some  people say some very mean bad things. I personally think the most enjoyable part about my job is I get to do what I love to do and it makes a differences coming to work everyday. Did I mention I love working from home so I can be a stay at home mom still but also can make my own hours and days an dwork with some cool people.

A typical day at work is usually a blend of routine tasks and unexpected challenges. I start by prioritizing emails and tasks, attending meetings, and focusing on project deadlines. There’s always something new that comes up, so flexibility is key to navigating the day.
What I believe you learned:
I’ve learned that time management and communication are crucial. Staying organized helps me stay on track, and clear communication with teammates or clients prevents misunderstandings and streamlines progress.
Good management is about balance—providing support when needed while also giving autonomy. Effective managers guide, encourage, and trust their team to take ownership of their work while offering helpful feedback.
The most enjoyable part of the job is the sense of accomplishment when completing a project successfully, especially when it involves collaboration. It’s also rewarding to see the impact of your work, whether it’s in the form of feedback from clients or achieving a team goal.


Extremely arduous sweatshop feel and grind. Micromanagement, endless amounts of horrible leads with a never ending autodialer. Management not honest about leads, we were told in training we weren’t calling anyone that didn’t ask for information, in actuality it was quite the opposite. Called people who’d been deceased for up to 2 years, people that yelled like maniacs about repeated calls saying they received multiple calls from us in the same day. Not much positivity from management, but lots of focus on you if you make a mistake. Quite possibly the worst job in my working experience.

You can make your own schedule and work from home. It’s possible to make money here if you can completely and totally turn off your brain and make hundreds of outbound calls per day, every day. If that’s not you, and you value your peace of mind and mental health, keep looking for anything else.

Three days unpaid training, noon to 4 pm. That's not a real big deal when you're excited to be a part of what you think is a great opportunity. Then comes nesting. They make you wait and wait each day to let you make calls. All the while your losing money by setting in a team room with total silence from your faithful leader. Also losing money because you didn't schedule yourself for your other job to do this job that only turns out to be the biggest flop of all job. 
Calling people on Medicare? No, most of my leaders were medicaid recipients or hangups or all around bad leads. Ridiculous.
Try reaching out to anyone in management once, lol what a joke. You can't get in touch with anyone. I'm honestly not sure how they are a legal company, or are they???
Just don't waste your time with this place. There's far better out there. I regret this one big time!!

Flexible environment?  Yeah of course, but that fact remains is that you are not an employee, you are a contractor.  They don’t operate under their terms yet through a 3rd party.  You can set yourself up for 30 plus hours a week and have your hours cut in half because you had a bad start to your day.  Training unpaid is an actual joke, they’ll pull you aside to have “training talks” with you and you’re not getting paid for them to waist your time and effort.   The numbers that they pull on a daily basis are. Joke compared to others.   You have zero outside communications with anyone.  How they are able to operate is beyond me.  Lastly, you have no way of knowing whether or not of tracking your progress through out the day since they are the only ones that monitor your transfers.  Yeah, they’re probably lying through the teeth about what your sending through just to save a buck.

You'll call hundreds of people every day and will sit in a chair for quite a long time, however, this job doesn't even require an interview and mainly just asks for you to complete a week of training along with getting a certificate. It can be exhausting to call people every day but the pay is nice for how much experience is required for the job. Your coworkers are also usually very friendly and supportive of each other. The hard part of the job is having the dedication to improve at getting transfers.


What is the best part of working at the company?
The best part of working at the company was getting to know people, going over their benefits and making sure that I connect the with the right agent before ending the call. 

What is the most stressful part about working at the company?
As I can remember, I did not have a stressful part about working at the company. 

What is the work environment and culture like at the company?
The work environment and culture was a great fit to work in. 

What is a typical day like for you at the company?
A typical day was rising and shining every morning to transfer calls.

Working at AgentC Solution is more than just a WFH gig!
 ACS provides assistance to our Medicare recipients pointing them in the right directions based on their healthcare needs it's also provides me with the work life balance that I need to maintain my mental health.

It's the best of both world. It allows me to enjoy my retirement while offering support to people who are looking for guidance and information based on their health care needs.


What is the best part of working at the company?
There wasn’t the management was horrible. 

What is the most stressful part about working at the company?
The people in charge. When needed assistance they were never there and would let you go without proper coaching and training 

What is the work environment and culture like at the company?
The environment was really toxic

What is a typical day like for you at the company?
The day was stressful sometimes. And so much pressure

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