hospital service technician

medical equipment service technician

transporter

medical equipment technician

biomedical equipment technician

Agiliti

Can be a good place to work.  There are a lot of factors to consider.  I have worked for this company for a long time and have been in different positions and locations.  

Really depends on what team you work with and manager.  My managers have been good and the one I have now is excellent!  I have seen some teams that look like they have bad management.  Upper management has been becoming more transparent and open.  But have made some poor decisions that have effected our accounts.  

If your in field operations a lot of stress can come from working with nurses.  You get use to it and learn how to handle it.  They usually can’t figure out simple things that you will do for them.   Some nurses can be very inconsiderate of your time and ask for you to bring up equipment that is right in front of them.  

If you take a driving position plan on never being home or sleeping.  The amount of hours I spent on the road was unsafe and really struggled with staying awake.  

Some of the districts can become a boys club.  As generally it’s men that work in those positions.  I was at one district where they were very unprofessional.  Lots of swearing and harassing employees.   Was a hostile work environment.

The best positions to take is in biomedical technicians, on-site hospital operations, and corporate.  

Advancement is difficult with this company.  If your willing to keep relocating you can advance faster.  Otherwise advancement is very slow.  Took me 10 years just to get a bump to a higher level Technician.  In addition, I am a college student and still got passed over for a position I am practically already doing and going to school for, had a reference, and they went with an external candidate without even looking at my application.  I feel mistreated by some of upper management cause I am having to do the job of a Hospital Service Technician, districts job, an MET’s job, and basically the duties of a coordinator.  They keep pushing me into biomedical work when I absolutely hate it.  I am a big part of doubling our business at our account and all I got was a small promotion with raise.  Didn’t even get nominated for a legend award.   

Working for this UHS company will ruin your life.  No meal breaks or rest periods offered.  There never hire enough people to do the job and half the people there get away with performing very poorly on the job. The management does not care who is a good worker and who is not.  Always short of staff.  Incompetent and lazy workers are being protected.  The management constantly lies to the staff in order to get them to do more work.  Very low morale within the "team" culture.  The policies on paper and training modules are not reflective of the reality.  The management hires people based on their physical appearance.  The pay is too low for the amount of work being forced onto a worker.  The work environment is very stressful and the demands are irrational.  Poor training and guidance.  Do not expect the Human Resourses to fix a problem; they are a problem themselves. They falsify official documents are get away with it.  Incompetence and fraud at the highest levels within the UHS company.  Do yourself a favor and stay away from these criminals.  They are contracted with hospitals to manage their medical equipment.  Their incompetence  contributes to killing patients.  UHS currently creates damage within the Children's Hospital Los Angeles. Managed by the UHS  Burbank District 46.   Dirty and contaminated equipment is being delivered to the critically ill patients, poor or non-existent isolation precautions for soiled medical equipment being processed by UHS staff at risk of getting contaminated themselves at any time, and poor or non-existent safety implementations overall.  CHLA is currently managed by the UHS  Burbank District 46. "

What is the best part of working at the company?
The company will train you and give you a lot of benefits if you are a hard worker and make them money, hours can be pretty flexible as well depending on site and position. 

What is the most stressful part about working at the company?
Hours can be very long, higher ups demand a lot from techs performance wise and if things are not done on time then be prepared for long discussions explaining why they aren’t done yet. Micromanagement is widespread throughout the company, HR is non-existent, communication and organization is a joke, and there’s so many systems to navigate you practically have to have a PHD to use them correctly- when they are even working

What is the work environment and culture like at the company?
The moment you are no longer useful to them they will throw you out with the rest even after promising to help relocate or find other positions within the company. All those benefits they had provided previously then will be immediately taken away if they can. The company provides false hopes for promotions and administrators act more like the popular kids in high school rather than the professionals that they should be. 

What is a typical day like for you at the company?
 2hrs before my work day starts I begin getting emails, texts, phone calls from techs, customers, or other districts needing things. I get to work, resolve as much as I can in an hour or so. Drive to customer sites to perform any work needed while on meetings and phone calls. Get the site work completed. Drive back to the office (hopefully on time) close out workorders, answer any more emails, calls, etc. then repeat the next day

What is the best part of working at the company?
It has a somewhat good work to life balance depending on your shift and schedule. It is a good "foot in the door" job if you are trying to get into healthcare.

What is the most stressful part about working at the company?
In my experience, management constantly dismissed concerns until they directly affected operations or leadership themselves. I also felt that when you consistently worked hard and performed well, you were often expected to pick up the slack for coworkers instead of management addressing the performance issues directly. I personally witnessed many (including my own experience that I made management aware of) situations involving bullying and harassment that were not addressed early on, and it felt like action was only taken once the situation became too serious to ignore.

What is the work environment and culture like at the company?
The hospital staff, for the most part, were appreciative of the work we did. However, during my time at Agiliti, there were frequent issues between coworkers as well as ongoing problems with management. There was also a consistently high turnover rate throughout the time I worked there, which I felt contributed to the workplace environment.

What is a typical day like for you at the company?
There were daily rounds in every patient room and around the hospital. Coworkers would take turns with the phone and order log sheet and be in charge of delivering equipment when hospital staff called. When patients would be discharged, we would have to pick it up and thoroughly sanitize equipment. ETC.

A typical day at work you will basically be managing the Hospitals IV Pumps, Wound Vacs, PCAs, Fan, Feeding pumps etc. You will perform inventory of all used equipment in patient rooms. You will be expected to complete rounds in 14 depts, Soil Runs (Every 2hrs) in 14 depts, Clean soiled equipment from 14 depts, Also making sure to keep PARS stocked in 14 depts - Thats IF they have enough pumps. You're also expected to answer deliveries in a timely manner (15-20mins) and still be expected to take a "break" that you technically still have to work on if the phone rings - So just don't expect to receive a break. NEVER expect to get off work on time if you close. Management is horrendous. He will constantly tell you how you're doing your job wrong. Don't ever expect to get any recognition or a simple "Thank You" for anything. He is the type of Manager that loves to just focus on the negative aspect of everything. If you step on his toes or confront him in any way he will ignore you or if he does respond he will manipulate you to make you feel like your concerns are insignificant. He is constantly saying one thing and doing another. He could careless about his employees. You can rely more on your team members vs him. Overall just a poor leader. If you work with this company plan to walk a lot (which was my favorite part of this job), plan to feel stressed, always racing against the clock, understaffed, always cover your behind and keep proof of everything for when you get blamed for something you didn't do. Don't expect anyone in upper management to help you either. This is not the job you move up in either. All in all this job is basically janitorial work!

Great place to learn about wide array of medical equipment. Strong team culture in field.

Organization is in continual state of change for the sake of change. Organizational structure is an amoeba. High employee turn over. Senior management does not value individual employees. Only as a whole.

Make too much money you become target for being reorganized out of organization and replaced by inexperience person. Unintentional consequence is age discrimination.

Company is primarily operations driven. Sales force strategy is geared toward order takers. Account reps used to have $70 - $80K base plus commission. New account managers start in $40Ks and effectively cap total earnings potentional below $80K. Long term account reps also phased out of organizations by terriitory sales budget increases.

Lots of "gotchas" related to commission payouts. Error in favor of company and against sales person. Commission structure not trackable.

Mid-senior level management like deer in headlights if asked to make individual decision. Management by consensus prevails and is culture. Promotion for senior corporate managment is generally outside organization and never from field.

Majority of senior management are attorneys. Stiffles creativity. Company was once customer focused. Now tends to see what customer can do for company. State can't do something rather than figure out how it can be done.

CFO does not like or understand biomedical equipment service. Therefore this segment of company not valued.

I was being trained on outdated information, policies, procedures, ect. My supervisor was very unprofessional, I was constantly spoken to as if I were an indentured servant, I was lied upon constantly by the supervisor, and gaslighting was a normal occasion along with a lack of accountability. There were other employees randomly selected to train me and they all were giving me improper training (e.g. wrong way of doing just about EVERYTHING) and the work environment was very petty due to the egos of management. Also, the schedule of the training varied from week to week which was very difficult to maintain and wasn't mentioned AT ALL during the hiring process. Expecting someone to be able to shift things around in their life on a week to week basis for the next 2 months is completely ridiculous! You could be training early in the a.m. (6/7a.m.), a little bit past midday (2/3p.m.) or even later. These are also 10 hour shifts!  I was told after three weeks of training that because I was trained completely wrong there would be another month of training with just the supervisor who spoke to me like I was an inmate and always had an attitude. I told him that this whole thing was completely unprofessional and disrespectful towards the other obligations I have in life (e.g. college and responsibilities) and my time. Due to his lack of willingness to understand I was met with hostility and excuses.

My last job was quite interesting, for I felt I was saving a life. Yes, every day when I got ready to go to work , I would get that same feeling of helping out in some sort of way or fashion in saving someones life.
I would receive the call or the order , for example for Memorial Hospital , they required a woundvac, a therapy bed , a low bed , air mattresses , Respirator with quick connects , I would receive contact or nurse information , patient information , After this I would go and pick and select all the equipment needed and jot down the prefix information or item ID and go into the company system to input all the information and grate the Order transfer , and if there was to be a Pick-Up order create that Order as well after that , I would load up the vehicle secure all the equipment, for safe transportation and delivery of same to destination(Patient).After delivering the equipment , I would go into the system and close the order(s) to complete the task
Supervisors and Everybody there was always on alert and willing to help out , it was a very nice place to work at without the worries of not liking it, for I was helping out to save a life.
The best thing about this job , was that I got to know a lot of personnel in hospitals and clinics , and the most of all customer or patient satisfaction.
I enjoyed every single day that I was there , including the time that  of the Harvey disaster, we were able  to help out the community , even when we were limited in that of travel mode , for everything was under water , but other than that everything was excellent.

After a near decade with the company, I am paid $/hr less than newbees, hired off the street with no medical experience. I hold two degrees related to the field. Management is impotent, and changes faster than the monthly Billboard Top Music charts. You will be rewarded for your sloth, and you will be loaded with more tasks if they sense that you are a producer. Management will force you to go to trainings, bait you with raises that don't materialize, surrender your weekends to the highest bidder, and neglect your needs (like fair representation and pay in accordance with what you as an individual bring to the table) Management told me to my face, during a meeting to air some complaints and solutions to them, "Do you really expect me to thank you for doing your job?" I do, and I do expect appreciation for doing other people's jobs to. And that should be all you need to know about how you will be seen in the eyes of management. Agiliti's moto could easily be : "Ask not what your company can do for you, ask what you can do for your company". You will watch helplessly, for a decade, other people, less dedicated, less capable, less skilled, less punctual, get more pay, promotions, and less responsibilities. Strongly reconsider. 

The job would be very easy & amazing to work for if not for the horribly management & disorganization of the company. Working here felt like being in high school. 

There was always drama, supervisors even indulged in the chaos never holding anyone accountable for slacking which was basically more than half of the team. The main manager never made any adjustments & held employees accountable.

It’s impossible to get fired from here unless you’re literally stealing time. They’ll hire anyone. The good workers always have to pick up the slack for others. If everyone did their job things ran smoothly, but mostly everyone did whatever they wanted & supervisors were too cowardly to address issues.

Only one good supervisor was there, but even he was taken advantage of & got in trouble for other supervisors mistakes because they envied his work ethic. Working here makes you understand the real world in what we live in; the healthcare & medical industry is all about money not service.

Company would be great if not for terrible management & nepotism, but that’s just too much to ask for nowadays. Depending on your team, you’ll be able to manage and work your way up(if they actually follow through with promotions/promises), otherwise it can wear down on you after awhile.

There’s only so much slack you can pick up for others without increased compensation. 

Top Job Titles	Average Salary
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Biomedical equipment technician 22 salaries reported	$30.64 per hour

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