truck driver

local driver

route driver

tanker driver

plant operator

Airgas

~ The work environment is very challenging; no two days are alike.
~ The 'Safety Above All' culture is deeply rooted within the organization. Every employee is empowered to halt work for any reason if they perceive a safety concern. This sometimes results in overly restrictive safety policies that can impede certain operational activities. Nonetheless, it fosters creativity in finding safe alternatives whenever possible.
~ The executive leadership upholds a 'family first' and 'work-life balance' ethos, which permeates down to the frontline, ensuring exceptional support for employees and their families.
~ There's minimal to no 'glass ceiling' for those without formal college education. The company provides tuition assistance for employees wishing to pursue further education.
~ Opportunities for advancement abound at nearly all levels, but it is important to note that these won't be handed to you; you must be proactive and put effort into achieving your goals.
~ The benefits offered are satisfactory, albeit not extraordinary. The balance between insurance coverage received versus the premium paid is fair.
~ Corporate leadership actively encourages discussions and training on progressive topics like ESG, DEI, Climate Change, and Carbon Footprint.
~ There are occasional opportunities for employees to purchase stocks at a discount. However, the process is handled in France, making it challenging to navigate. These discounted purchases are irregular, typically occurring every few years, and can be made via post-tax payroll deductions.
~ The effectiveness of in-person training varies. Most formal training is delivered through computer-based presentations via an in-house training management system, which can be less engaging.
~ The corporate structure is decentralized, resulting in inconsistency in policies and procedures across different geographical locations.
~ The company boasts a very robust business portfolio with a consistent influx of business.
~ Generally, wages are below market average. Although I was well-compensated in my role, this factor contributes significantly to the lack of frontline employees. There is difficulty hiring drivers due to high standards for Driver Qualification, Background, HAZMAT, etc., as well as competition from local rubbish haulers, LTL outfits, and dump truck companies.

Overall, I greatly enjoyed my time with this organization. I achieved significant success in all positions I held and formed long-term friendships with colleagues. I appreciated the high degree of autonomy and the lack of micromanagement from my direct supervisors, which allowed me ample room to thrive.

If you are someone who can excel in a continuously changing and turbulent environment, can foster autonomy with your direct supervisor, and have the ability to understand the broader perspective (the 'why' behind things), then you'll likely find success in this company as well.

I do not even know where to begin... First thing I can say is take your valuable skills elsewhere.  Never in all my career have I ever seen such horrible management and basically told the business always comes first and family second. Pray you don't have a family emergency at month end and need time off. You WILL be told "but it's month end." No joke.. these managers basically own you and your life will have to revolve around Airgas. Manditory overtime whenever they feel like it. You will be told t hst usually there is mandatory overtime at month end. However,  you will not be told that you could have manditory overtime in the middle of month, sometimes with no notice. Then when you tell them you can't work it, because we have lives and had made plans because it wasn't month end yet, you can pretty much consider yourself on the managers hit list.  This department along with many others is a revolving door. (Check how many of the same job postings are listed every month!) Cash App and Collections. If you do want to take the chance and work here, also be prepared to do work that you did not apply for! Collections work is part of the job but apparently the manager thinks we are too stupid to realize its collections work, you will ne posting cash, but you will also be performing collections job duties. Get ready to see that's it's all about numbers and goals... they want your speed but also accuracy, which is fine, BUT the goal is extremely unrealistic and people are trying desperately to hit the daily goal to avoid it being held against you. Which then causes tons of errors... the rules change literally every other week. You're trained to do something a certain way they change it 4 or 5 times within a month because the manager wants to make as little work for the collections department as possible, then we get hit with an error that will count against us because we cannot keep up with the changes! No matter what, you will not win here. You will be put on a ridiculous rotation of job duties... all of them have nothing to do do with cash app. This rotation and insanely unrealistic work loads is why everyone is leaving.. that AND the manager that does not have your back, will not support you and will throw you to the wolves but then get called out if something is wrong, even though it would be her fault because she does not support us. The morale is non existent, in the past 10 months 8 people have left including a supervisor. I guarantee you, watch airgas jobs every month and a cash app position is always open! Do yourself a favor and find something else. This place is so demoralizing that it will break even the strongest willed person. 
HR department does not listen, they are too concerned with where the next company picnic will be. HR doesnt care and if you go to them about anything, it WILL get back to your manager even if it had nothing to do with them, could just be a question about insurance.  Whatever, they will know.

I worked on the AR team in the Lawrenceville office for 4 years. The first 3 years were great - supportive management willing to teach and trust the experience I brought to the table, teammates that worked hard both on individual and team goals, which ultimately garnered awards from the corporate level. It was a dream job...but then things went really, really wrong when one person who clearly hadn't mastered her current position was promoted to a position she didn't truly understand.  She then had a hand in hiring someone else just like her. Neither were truly managing anything but pettiness and the perpetuation of an atmosphere wherein employees are scared of losing their jobs over something ridiculously unimportant - at best, they are administrators, not managers. True managers communicate with their team and implement reporting & processes that are understandable and ultimately work in everyone's favor. True managers identify and nurture growth potential. True managers stand with their team and are not afraid to get their hands dirty by standing up to other departments who don't want to take responsibility for their ineffective processes. Administrators on the other hand, huddle in their office having meeting upon meeting then dictating policies without really understanding what the work entails or discussing with those who actually have to do it. Administrators expect grown men & women to follow blindly, never question a directive and they do not generally care about morale. What killed it for me was watching my teammates get verbally torn down by our own "manager" and her HR groupie - it was truly disgusting and painful to watch. The team has no one that they can trust to report ethical violations to and they have no real managerial support in daily operations. HR should not be taking sides or plotting against good employees at the request of a titled "manager" who refuses to do her own job in an ethical manner. I realize that corporate life isn't always fair, but what is going on in that office is truly disturbing. When I decided that Airgas could no longer offer me anything that would compensate for the new inhospitable working environment, I gave 2 weeks notice offering to share knowledge on key accounts, reporting that I produced and my reasons for leaving. Apparently my "manager" and her HR crony didn't want me around long enough to provide upper management with details as to why I was leaving, which is fine - I didn't have a desire to help those who glare at their own team with such disdain anyway, but I would have done my best in light of the company's needs. I really do hope that upper management addresses the issue for the sake of those still there - they are good people with skills, talent and the necessary drive to grow with Airgas as assets...but they need ethical, supportive leadership who actually know the work.

What is the best part of working at the company?
None, there is nothing good about working for working for Airgas, absolutely nothing.

What is the most stressful part about working at the company?
Very high turnover rate among both drivers and managers due to the abusive and unproductive corporate culture and the horrendous workload brought on by short staffing.  Management would consistently give out too much work for one person to do and then harass them when it wasn't completed.  Management will also criticize employees for doing work that is assigned.  So they criticize you for doing work and not doing work – you can’t win.  Customers are constantly upset by workers inability to service them due to lack of staff and give the drivers a hard time about it.  Pay was ok but definitely not enough to tolerate the poor working conditions and poor management.  Management would claim that they fixed logistics issues in order to improve efficiency however in reality nothing changes or they inadvertently create other problems meaning productivity doesn't improve.  This company has a culture of passing the buck, it's always your fault no matter what and everyone is always trying  to cover their behind instead of taking responsibility for their actions and getting  things done.  Employees and managers alike learn to argue with each other rather than work with each other.  Highly productive employees quit because they are exploited while people who do the least work get away with it and stick around.  Workers are chronically overstressed and exhausted due to overwork and then they are berated by management for being tired  (as if they are 'at fault' for being overworked).  If you see something that is wrong, you aren’t allowed to just fix it, you have to have approval from upper management who in many cases don’t even exist because of short staffing which means you can’t change anything or even do things in a different way or different order to improve the situation.  Drivers are treated like children and also treated like they are expendable. A terrible company to work for.  It is an environment of constant hostility from both the customers and the management directed at the drivers, no one would want to work in that kind of environment.  Airgas seems to think that because you get a paycheck it means that you are it’s pin-cushion.  I have nothing positive whatsoever to say about this company.  I give them the lowest possible rating.

Airgas is a very fast paced environment and has become very demanding.  A typical day can consist of several different aspects.  One minute I can be at a sales call with a customer, the next minute in a branch dealing with an employee issue, and an hour later handling a compliance or safety issue. My employees and I work well together, my co-workers are in other geographic areas but we work well together if the issue encompasses both of our districts.  We travel at least twice a month for regional sales or training meetings and interact with each other.  The best part of my job is my interaction with the customers that I have known for over 10 years.  I enjoy working with them and they have confidence in me, and know that I am selling products that they need at a competitive price. I also, enjoy the challenge of running a successful business unit and working to improve and set new goals for my self. 
The main reason that I joined this organization was because of Airgas's commitment to safety, I have been exposed to a large majority of the aspects that encompass my education. I also get to sell safety supplies and get training on various safety products which has helped enrich my skills in the safety industry. 
The hardest part of my job has become dealing with all of the changes in our computer operating system and the changes in the organizational chart with in our company. I am very open to change, but when the constant changes have a negative impact on your ability to run your business to the best of your ability and your opinions begin to fall on deaf ears, I believe it is a time for a change for all parties involved.  This company has become more focused on reports, than providing excellent customer service and a safe and healthy work environment.  My goal with Airgas was to move up into a role that was more focused around my safety degree.  Unfortunately, any opportunities for advancement in this direction would require a move to another city or state and with two children and roots in savannah, I don't feel that this would be in the best interest of my family. 
Airgas has helped give me the experience that I needed in safety, training and profit and loss mangement, plus HR skills to deal with employees. At this time, I would like to pursue a career that encompasses my experience and my knowledge in the safety and enviromental health field.

Airgas is a very essential supplier to many sectors of the economy including health care, research/education, manufacturing as well as, the food industry. The compressed gases, cryogenic liquids and associated equipment supplied by Airgas are absolutely essential to our modern economy. However, after ten years, I felt that It was time for me to move on due to several factors. While I found much of the work I did satisfying, the management over me changed six times in eight years.(Three managers: two times each).  Plus, there were three sales representatives associated with my main body of work, and I felt that they were somewhat negligent with their responsibilities leaving more for me to do. They, probably, were creating value elsewhere as it was more in their interest.  I put in several hours of my own time to help implement a more automated billing system. When the managers decided to keep things manual, I was pretty frustrated due to many years of my collecting invoices manually.  Airgas' software is capable of something much more (in my opinion) efficient, I am not sure why they would not throw the switch. One thing I really loved was being on the Haz-Mat response team, but time away from my normal duties just added stress. 
     Overall, I would recommend working there. I really took an interest in the company's products. I found them very interesting, and still use some to this day.  The company has an excellent safety record and safety culture. PPE is readily provided. Most of the people are great. Your manager has a substantial impact on your advancement trajectory. So, hopefully, you will get a fair and objective one. Even if you don't, you can transfer to another position if one opens up. Pay is fair, benefits are OK. Health insurance is good if you are single, married, or have a small family. For me, I found a much better plan for my "large" family with another company. When I left, they were matching 2.5% on the 401K, and it takes five years to become fully vested. 

Where to begin.
The pros to this company are- they have a 4 week training program before you have to do any work on your own and they offer great benefits. Remote work is two days a week and there is no work on the weekends.
The cons are- progressively with each month, more amounts of work are added to your work load. At full volume you could have any where between 125-175 payments to process per day. You only have 5-5 and a half hours (roughly) per day to process these payments. It equates to less than two minutes per payment. With the way the server is / computers are (they are slow old and freeze up a lot) and the sure size of some of the payments, it is virtually impossible to get through each payment in two minutes.
(Example- a large payment, which often occurs, could have well over a hundred invoices tied to it- there is a good possibility the computer program won’t read it correctly and you will have to sit there and physically type in each invoice and amount- if you are lucky you might be able to copy and paste it- but if you are unlucky the file won’t convert and you will have to physically enter the payment in yourself). 
The other issue is, you are only allowed to (currently) make 20 mistakes per month. Considering you are entering thousands of payments (let’s say you average to 125 payments per day and there are 20 working days in a month - that would be 2500 payments - and you had the amount of 20 errors- that would be a 0.008% error rate ) - if you went over this minuscule error rate you will be talked to in your 1:1 meeting to shape up/ and improve and that there is the risk of you being let go. Yes - this is absolutely absurd but those are the standards. You can be “good” at your job but not good at your job if that makes sense.
However- if you are a math person/ have knowledge of excel / good at accounting, you can be successful at Airgas. There are plenty of employees in the department who have been there for years and have been promoted within the department. If you think you can handle the workload and have a low error rate you can be very successful at this company.
 

Airgas, overall, could be a terrific company to work for.  Pay and benefits (at least for Union drivers) are top notch.  

But there are some serious management issues, not just at the branch level, but at the upper levels. 

Dealing with HR can be a nightmare.  Having dealt with two different HR reps from two completely separate divisions, it appears as though the HR issues are probably company-wide.  Problems include...ill-informed HR and HR that takes forever to respond, or just doesn't respond at all.  

Branch management...well this will probably depend on the specific branch but...ours was terrible.  The branch manager was a nice enough guy but negligent.  The supervisors he installed were generally terrible.  The last one was cocky and arrogant.  

Be prepared for the most ridiculous safety meetings.  In one case, our safety meeting was all about boating safety.  Boating safety?  What's next?  How to safely maneuver a shopping cart?  In another meeting, he told the guys they had to work together like ants and snowflakes.  Kid you not.  

The overall culture...well...a departing sales manager said it best.  Airgas is a company that punishes the employees that work hard, and rewards the employees that slack, complain and whine.  You've got some guys that are loaded down with work...and some guys that hardly take out any stops.  Then there are the guys that take all day long to accomplish the same work that another guy does in half the time.  

There's a meme that perfectly sums up Airgas' culture.  If you search American Management Explained, you'll find it.  It fits Airgas to a T.  

Our time with Airgas wasn't all negative.  We made a lot of money (mostly due to mismanagement, which led to a boatload of overtime), and our benefits truly were excellent.  I especially enjoyed the Holiday Honeybaked Ham and the Perks Program.  But we won't miss the overall culture of the place.

This place was great to work for when I first started. I learned everything I could in one year and moved from operator 1 to 3 in just 1 year. Now, after 5 years it’s like the more you know you don’t get paid for. I should have known when they changed my title in the system but not my pay for about 3 years. (No backpay) I found out o was making less than people that couldn’t even speak English and was operator 1.That was just the first step of many things that set you off at this place. Management can harass you and nothing gets done about it. They would fire you before even giving the manager a warning. You get written up for going into work early. If you work hard it doesn’t matter. You can do everything thing right and do extra work but they only notice one mistake you did and write you up. No chance for moving up. You can have all the qualifications but they will either write you up right when it comes time to decide on who they chose or just pick someone on the outside. Your just a worker not a potential asset to the company unless you basically  kiss butt to move up if your lucky. I mean kiss a lot so bring some lip balm. It’s like working at a daycare we’re the kids are the managers and the employees are the adults. You never get a straight answer and when you ask something that is genuine they throw a fit. Safety seems to be last bc this place is falling apart. It’s held together by duck-tape and disappointments. If you have to choose between this place and cleaning floors I would clean floors honestly. At least that way you don’t have idiotic people standing over you acting like they know what they doing when all they know is a check in their pocket. There are plenty more things to rant about but I’m going stop here. The only good thing is you get 2 weeks vacation and 5 sick days. Other than that, good luck and if you do work here watch your back because there are only a few employees you can really trust!

My typical day at work consists of supporting 6 industrial branches with releasing orders, reviewing customer cylinder balances, verifying that lease information on customer's accounts are correct, contacting customers about their past due balance, resolving customer disputes and submitting credits on accounts that were billed in error.

The main thing I have learned at work is to be positive, be willing to assist my branches with any issues they may have and to always have a good open line of communication. These attributes have definitely helped me build a strong relationship with all my branches and their personnel.

We have a small group of ladies at the customer service center in Memphis, TN. We all get along well with each other and we rely on each other for moral support as well as work support. If one of us finds out a better way to do things, we share it with the group. If anyone has a question about a policy or procedure; they ask the group for help. We have a strong teamwork atmosphere.

The hardest part of my job is when you ask for help from our corporate office but don't get it. I am not expecting a response in 5 mins or less because everyone has their own list of tasks to be completed and I understand that but I would expect an answer or some type of feedback before the day is over.

The best part of my job is the relationship I have with the branches I service. The people that I have worked with have been great, not only are the supportive in a work relationship but they want to get to know you as a person. The other great part of my job is that even when branch assignments change; all my old branches still come to me for help because they know I will help them out at any time. I have earned their respect and they have earned mine; loyalty and willingness to work wtih them is key.

Top Job Titles	Average Salary
Truck driver 251 salaries reported	$29.90 per hour
Local driver 371 salaries reported	$28.60 per hour
Route driver 20 salaries reported	$25.75 per hour
Tanker driver 33 salaries reported	$29.00 per hour
Plant operator 73 salaries reported	$21.66 per hour

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