sales associate

store manager

retail sales associate

retail operations manager

sales specialist

Airport Home Appliance

If you find value in work life balance, dignity, and sanity: STAY AWAY FROM THIS PLACE!!!
From my experience here, the upper management team does not care that you have a life outside of work. If you're salaried, good luck trying to keep your shift within 8 hours as all of your "responsibilities" will often stretch past your daily eight-hours. Flexibility in scheduling is similarly lacking as employees are re-assigned on the whims of management. For example, weekends, and in particularly, Sundays, become mandatory for store staff, yet leaders and store managers retain the privilege of being absent on these “important” days. Store managers are also, conveniently, off on Mondays wherein customer complaints and issues—built up from the busy weekends, and requiring leaderships’ attention and judgment—are left to current available staff to figure solutions.
Clientele can at times be difficult and upper management will tend to side with the clients against their own employees’ concerns because "the customers are always right". As such, be prepared to redo your tasks MANY times and get lectured for doing it "wrong" because there are near ZERO guidance from the upper management. Instead of admitting fault, they love to point fingers. On the topic of tasks and responsibilities, despite words of appreciation from management, there is little return for performing well. I am a big believer of “actions speak louder than words” and their words of appreciation often warrant you with additional responsibilities—but without any award of additional compensation for these added tasks and roles—to your original duties. If there becomes a point wherein the volume of these additional roles and responsibilities cause you to fall behind on your work, you may now find yourself “in trouble” with leadership for not keeping up with these new responsibilities thrusted upon your original role.
Lastly, there are questionable coworkers in this company who will run to the upper management and “gossip”—so be careful with who you mingle with if you do decide to work for this company.
YOU HAVE BEEN WARNED!!!

This company has had five pay cuts in less than five years, all of which directly affected wages for the sales team. 

The work environment is hostile and toxic, and that's putting it mildly. 

The CEO is so out of touch that within months of taking office she lost the Riggs account due to her greed and hubris. She has angered the sales team to the point that they organized a union. 

The work itself is backwards and inefficient. You'll spend hours of your time waiting for your CRM to load. Every order you process is an uphill battle, whether it's dealing with the negligence from the delivery and install team, the lackadaisical performance from the warehouse workers at the PDC, or the absolute asinine decisions made by upper management. 

Every chance they get to take money away from you, they ***will*** take money away from you. 

I could go on for hours. This is your warning.

I worked at AHA for close to 5 months. It was a fun job!
These are sales professionals. They are fantastic to work with. 
Yes, you have to learn the system, and navigate the OS that they use. get to know everyone and anyone at the warehouse and HQ, and just like any appliance store, you will have delivery/installation issues.
But once you've figured it out and as long as you keep tabs on all your sales orders & keep your customers updated, you will love it there!  
This is a career for anyone who can figure this out and once you do, you will be well compensated for it.

The company seems to experience high recruitment turnover as onboard training is insufficient and the general morale throughout the company is low.

Management gives the impression that they are distrustful of warehouse employees and will openly monitor individuals through surveillance. The current warehouse operations manager will remind you of this detail. The warehouse snack fridge is also padlocked daily to reflect, but the vending machine is refilled often and always available.

Upper management seems unable to coordinate their teams and accomplish long-term goals. Sudden procedural changes occur without effective communication to team members by the leadership.

What is the best part of working at the company?
While being on commission you control your flow of money and how prepped you are for the customer. It was nice to only have to worry about my sales and my sales only

What is the most stressful part about working at the company?
The delivery company wouldn’t always take the softer route. So there were a lot of damages to clients houses

What is the work environment and culture like at the company?
Free, open, loving , family like

What is a typical day like for you at the company?
Back to back sales and sales people hyping eachother up like a family

Clock in for your shift and begin the work day. The office is fairly relaxed in the e-commerce side of the business. A lot of things to keep in mind when listing ads with prices for product. The co-workers are friendly, but upper management is shifty. 

Be prepared to take on other peoples tasks (that were assigned to them). I suggest not speaking up about this either because they will put you on the chopping block or move your work location.

I started working at Airport Home Appliance since 2005, and my work history contains of several departments (driver, delivery, customer service, service, operations assistant, sales and my current position as assistant manager.) throughout my work history, I have learned and added lots of knowledge and experiences. The work place is fun, fast pace, room for management or sales, and high expection of work performance.

-They favor the sales reps and give gifts every week for doing their jobs while admins barely get thanked.

-Sales position may be good but no one should work admin here if you want to be treated with respect by both the job and the customers.

-Customers 8 times out of 10 just wanna yell at you because they have to wait for units due to covid backlog.

-Backlog is never a concrete date and constantly moves angering customers more.

Working here at Airport Home Appliance which has been in business since the 60"s, was a great experience. Its a family owned company with 4 stores and has a great, knowledgeable staff, which whom have been with the company for more than 30 years. This company was lucrative and had so many employee incentives, even free hot dogs on Sundays for the children with whom are shopping with their parents. Overall, a modest yet boisterous and thriving company that has the Bay Ares love.

Starting with airport appliance was amazing. A lot of what seemed to be growth opportunities and a chance for a great career. This all changed fast when the company decided to change almost every thing for the worse. A pay cut, horrible delivery services, a worse system, worse website, a phone system which you nor the other person can hear eachother. And slower business. Also management is very poor and on the verge of harassment constantly.

Top Job Titles	Average Salary
Sales associate 7 salaries reported	$116,429 per year
Store manager 4 salaries reported	$121,250 per year
Retail sales associate 7 salaries reported	$20.43 per hour
Retail operations manager 11 salaries reported	$64,487 per year
Sales specialist 4 salaries reported	$129,375 per year

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