recovery specialist

chiropractor

fitness instructor

patient advocate

consultant

Airrosti

Airrosti overall is a good company to work for, everyone is very polite and very positive, I love that the management take time to hire new employees. They work on relationships with everyone so it feels like a second family rather than just co workers. They celebrate you and send fun surprises with Birthdays, accomplishments, Anniversaries and more. This is the first job that I have where I'm excited to clock into work. Some things that I wish were different would be to have sick time, instead we have "occurrences" which is very stressful at times, you get 4 occurrences for calling out on Monday's and 2 occurrences for all the other days (these can add up pretty quickly) once you get up to 10 they can let you go, and it feels out of your control. Overtime, these can go away. The pay could be more, starting was around $16 and you can work your way up, but working 8 hours a day for 5 days, it's very difficult to make a living off of that. I work as a Customer Service Representative which is a very crucial tittle because we are the patients first experience with Airrosti, but there should be a lot more employees answering phone calls, it gets really overwhelming at times and hard to keep up. I believe at the moment we have close to 20 representatives, keep in mind we answer calls that come in from all 50 states, since we offer in office and virtual apts.  We have great communication with our Management team, but it feels at times they want to keep us where we are, for example, I'll send over feedback I have gotten from patients hoping to get a raise or different job position, and my managers had said they would get back to me once they got a chance to listen but never have. I have mentioned about moving positions multiple times to gain my knowledge with Airrosti and where I could help the company grow more, but it feels at times they want to keep you in certain areas or offer other opportunities, instead of considering where you would like to go. Overall, I feel like Airrosti is a great company to work for, there are a lot of opportunities to grow, but there could always be improvements. 

Airrosti has allowed me to legitimately live out my dream as a sports therapy and rehab focused chiropractor.  I can only imagine being more happy if I was working less hours and someone stumbling into the same salary.  Airrosti has allowed me to be as successful and supported me in numerous ways, both personally and professionally.  NO job is void of headaches, especially corporately.  However, even if you own your own practice, there are just a different set of headaches, only without the corporate help to navigate finding solutions.

Everyday opportunity to positively impact the lives of patients, Specifically, as a member of the treatment teams, we get direct interaction and changes that positively impact our friends and community, I have also had personal interaction, attention, and support personally and financially from upper management. They genuinely want me to be able to have good work life balance, serve our company, provide for my family, and build my own practice rather than a practice for someone else’s benefit.  Their investment in me personally and professionally has never been in doubt, even when I’m assigned a task I’m not thrilled to do at the time. When I’ve worked hard, I’ve been noticed and rewarded, even when it wasn’t immediate. I have many non-Airrosti colleagues I know cannot say the same.  You WILL be expected to pull your weight, but if you believe success is directly proportional to effort and attention to detail, you can be successful at Airrosti when you sustain those efforts.

As the company grows larger, change is inevitable, and some of it has put greater burden on treatment teams. However, this is NOT unique to Airrosti, as this is a challenge throughout healthcare.

I have been with Airrosti for just over a year, and Airrosti is by far the greatest decision I've ever made being a recent graduate from Chiropractic College, and I believe it's a great decision for all recent graduates from Chiropractic College. However, it is more than just a job right out off college. I came into the profession wanting to help people with conservative musculo-skeletal care and with Airrosti and their mission, they not only do that, but they do it at an accelerated rate. Their average injury resolution rate across the whole company is 3.2 visits, and I have seen this come to realization in my own practice. I see improvements in the right direction with each of my patients during every visit. It is a very fulfilling position to be in when you can improve lives so quickly. In addition to the results that Airrosti provides, the company takes care and prides in its employees. They have allowed me to be the best provider I can be while they take away the stressors of running an individual business, verifying insurances, managing an EHR system, maintaining relationships with referral partners and employer contracts, and even significant portions of the marketing aspects involved. There are plenty of companies that can do the same things, but Airrosti is the only that I have seen that has done so well for Chiropractic profession in growing it, but also implementing it into the healthcare system as a whole. I am looking forward to growing with Airrosti and seeing the company grow and positively impact the lives of others. Thank you Airrosti for taking such a big step for the profession and for the healthcare system as well!

As a provider you are given training but in practice you are told what you were taught isn't accurate.  Very little ongoing training.  You're told the company exists to support the providers but you are the only source of revenue in an ever expanding "support" center.  If you aren't willing to sacrifice your thumbs, stop adjusting, and keep your mouth shut, then Skip this.  
There are so many middle manager that create work for the providers that you are constantly jumping to satisfy them. Upper management is unwilling to hear criticism.  You'll be labeled a whiner , troublemaker, not a team player if you disagree with anything.  

While they bill under your license, all income belongs to the company.  You're paid on a "bonus". However everything you are paid is a "bonus".   If you don't make the minimum per month for a bonus, you owe the company.  Some docs owe the company in the 5 figures.  

They have no plan for opening offices based on where patients come from. They will pit another office right next to a struggling office because the regional managers get a bonus for each office they open.  If it kills your practice, that's too bad, it's airrostis practice anyway.  You'll be expected to market heavily on your own to build their practice.  You have nothing if you leave or retire.  No patient base, nothing to sell, just what you personally put into your 401k.

I worked for Airrosti for over a year. There were some positives and negatives when it came to working for the company. 

THE GOOD 
The work culture is awesome. It's very laid back. You can wear t-shirts, jeans, and sneakers to work. They provide free snacks, drinks, and will serve you a lot of food. It's a very inviting atmosphere. You will have PTO and people are very kind in the workplace. They also do have a gym that you can use on breaks along with showers and etc.  The company itself is very mission focused and tries to make a difference. Something I grew to appreciate.

THE BAD
Do not expect any upward mobility unless you work in PAT for up to 3 years or "fit in" with management. Also, you "mostly" will have an hour lunch. But, if call volume gets high, you can kiss that goodbye for the day(they provide food though).  Days can be long. It is not uncommon to work a 9-10 hour day and if call volume gets high, it can seriously suck. You also have a limited amount of vacation days. You cannot take off on Mondays due to call volume. Turnover in PAT is EXTREMELY high and many of the chiropractors also get burnt out after awhile

THE POINT
Nice place to work if you're looking for something different. They like to pride themselves on being "different than most call centers."

I have worked for several companies.  The one thing I appreciate about Airrosti is they are not only truly focused on their patients but on their staff  making sure their staff is successful as well.  If their staff is strong this will reflect on the patient care provided.  My superiors are always there to answer any concerns or questions.  They do it in a positive manner for the betterment of my skills and professional growth.  There are many Airrostifarians who are crazy smart but are very humble.  They have never made me feel as if I was ignorant or not worthy to be apart of the team when I have concerns or questions.  You are well trained so when you are out in the field you feel confident in the job position you have been selected for.  The culture of Airrosti is truly a positive and amazing environment.  You will catch yourself wondering if this is real.  I feel their interview process is a true testament of why they are able to find such wonderful people who truly are humble, happy, positive professionals.  I felt as if I made the elite Olympic team when I was selected to be a part of the Airrosti Team.  Once an Airrostifarian you will be family for life!

I recently celebrated 8 years with Airrosti.  I am a doctor of chiropractic and in my prior places of employment, found myself frustrated with some aspects of the chiropractic employment contracts, opportunities, patient-care approach.  When I came across Airrosti I thought it couldn't be legit because everyone was thrilled about their job, patient care and the culture of the company.  It appeared odd that it was too good.  I decided to apply because I wanted to be part of the big picture in health care.  I wanted to impact more than just patients.  After spending year after year with the company, I have seen the greater impact on a daily basis.  Patients are the primary focus, but positively impacting healthcare as a whole is a great side effect too.  The culture of Airrosti is amazing.  The fact that you can have 200+ providers focused on the same mission with the same desire is amazing in itself.  My wife sometimes says I spend too much time working but I love what I do.  Its fun.  Its impactful.

On a day to day basis I show up at work and treat patients.  I get the one an done time that I need with each person to get a good diagnosis and begin treatment and get them feeling better as soon as possible.  My days do involve some patient outreach and phone calls as well as keeping up with contacts and referral sources.  

As far as marketing goes, Airrosti makes it very easy.  There are teams of people to help and resources to get into the community and make business connections.  I will spend a few hours on a Saturday about 1x/month at different events, races, crossfit competitions and things of that nature. 

During the week I may have a lunch with a doctors office or meet with some school teams and sports organizations.  

The work culture is amazing.  It is very much a get your job done and work hard to make a difference in people's life atmosphere. We like to work but we also like to play.  There is always a get together, study session, dinner, lunch, or something going on.  It makes the work atmosphere fun and they do promote a work/life balance.

Overall the company provided a safehaven for chiropractors that wanted to treat patients and get them better. The company culture has shifted over time as it has gotten more corporate and with stakeholders. At times things can feel very micromanaged. As a provider there is a lot of phyiscal wear that is likely unsustainable for the long term on your hands. The most enjoyable part of the job was getting patients feeling better relatively quickly. I learned some new things to implement with patients. Overall appreciative for my time at the company and thankful that chapter has closed.  There was a noticeable difference in company culture that varied from the clinical side vs the business side.  I can only speak to clinical side. 

I joined Airrosti right our of Chiro school and have no hesitation in recommending Airrosti to other chiropractors.  The job requires the ability to work in a quick paced, sense of urgency, collaborative environment but is extremely rewarding.  The culture at Airrosti is incredibly unique for a healthcare company, and we seem to attract like minded people.

There are opportunities for leadership, personal and professional development that aren't as viable in a private practice environment.

If you crave to help people get out of pain, desire to work on a collaborative team, and are looking for a healthcare company that puts patient's first, this is where you should be.

Top Job Titles	Average Salary
Recovery specialist 7 salaries reported	$23.08 per hour
Chiropractor 2 salaries reported	$105,000 per year
Fitness instructor 1 salary reported	$23.00 per hour
Patient advocate 4 salaries reported	$17.88 per hour
Consultant 3 salaries reported	$32.00 per hour

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