customer service associate / cashier

Al-Futtaim

1) Day starts with checking and replying of email followed by the checking of the DSR(daily sales report) of each travel consultants operating in our 8 branches, making sure all the services provided are accounted for and the retention level is maintained as per the company policy.Preparing the DSR report at the end of the day which is checked and approved by the Finance Manager/Chief Accountant and day end cash reconciliation collected from the different branches.
The reconciliation of the supplier and customer account and sending out the invoices to customer.Credit card reconciliation, Bank reconciliation and Revenue posting in SAP at month end.
2)The experience in Al Futtaim has helped me increase my professionalism in my work and behavior and also a boost to my future career life.
3) The hardest part of my job is to ensure that all the reporting along with the reconciliation of different supplier and customer accounts are completed before the close of the month.
4)The most enjoyable part of my work is my co-workers who create and also helps maintain a very pleasant working environment.

A typical day would be to generate revenue and keep the area of as new.Working as Showroom Sales Representative from 07/08/2013 till date generating revenue with daily targets. Interaction with customers on daily basis. Mentoring new colleagues, assisting departmental functions and acting as a central point of coordination and communication for Showroom and Self-Serve, SSS dept. and comm-in team. Adding support to the smooth operation, merchandising, and ordering. Driving sales and commerciality with commercial calendar, add on/activity sales, double exposure and other sales promoting actions. Strategic planning for new articles and sales forecasting are adapted in order to achieve an optimal goods flow. Providing effective leadership support to a culturally diverse team of new sales staff. Recently been an IKEA buddy (training new colleagues).

Not recommended, a company to avoid.

They have mistreated the old employees, they are unable to treat the new employees better. This company is good only for freshers to have 2-year experience of the market. Extremely toxic working conditions, if you are not indians or western, you will be bullied into submission and will stay in their lower grade for decades with very low salary. Employees backstab each other just to appease the bosses and to keep their job.

They hire incompetent managers and overload their lower grade employees with lots of work for very little pay. 

the most enjoyable part of the job was really professional and cool management. Better work life balance , team work and career growth. 
I learned a team work mechanism , professional approach to cool down issues and offers for a career growth
 

Working in Robinsons Al-futtaim Group was very challenging and fun. I learned a lot from this company on how to a better Sales Person. How to deal properly with demanding and good costumers. I have learned how to  be efficient in fast retail environment in Singapore. They build me to be more competitive and highly standard sales person among others salesman.

The management are supportive and good with teaching the important functions and applications of your job. 

The workplace culture is an adaptable environment in which everyone gets along just fine and respects each others opinion and culture.

The hardest part of the job is that where support is needed you are mostly on your own and not much thought is given about the effort put into your work,

1. Creating own database and calling the customers over the phone.
2. Convincing the customer and getting an appointment.
3. Meeting the customers and explaining the products.
4. Following up with the customers and closing the case.

Learned:
1. How to pitch a product and convincing the customers to buy it.

Managment:
1. Very friendly and supportive.
2. Giving clear goals and helping to achieve it.

I've learned how to work under pressure with minimal supervision in this company, at the same time working under a good & friendly environment.

Also, it gives me pleasure working in this company due to the fact that most people working outside dream of working in this company.

Working With Carillion was a good Experience. Its a great experience working with Al futtaim Carillion. The working criteria with safety measurements & employee evaluation and  benefits for the deserving candidates. All type of nationalities working with Al futtaim Carillion with no racism and no discrimination.

Handling of different culture workforce
I learned a lot from Tarmac. Eg. Blame culture to just culture, depended to interdepended, reactive to proactive etc.
Excellent Management Support
More than 75% co workers are cooperative
Work pressure
Support from Management Team

Working at Al-Futtaim: Company Overview and Reviews

Al-Futtaim

Al-Futtaim Ratings

Popular jobs at Al-Futtaim

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected