engineer

financial analyst

customer service representative

kitchen worker

facility operator

Alabama Power Company

A typical day at work consist of greeting the office group with a good morning, logging into the Network, Getting a cup of coffee while the system initiates,Checking Emails and responding to any that requires immediate assistant.  Check voice mails, Begin my day of work assisting if anyone is needing my assistance.  Updating systems, processing invoices, creating invoice, filing, answering my phone as well as catching others on extended lines, coping, uploading data. Discussion with co-worker about things that we might be working on.  End the day with a smile and have a good afternoon. Learned how to update the monthly budget report so that my supervisor has time to do other things to prepare for the monthly meeting in which otherwise she/he would otherwise have to stay later or put something on the back burner to be prepared for the meeting.  The hardest part of my job is to hear about a co-worker that I have worked side by side with that might have gotten hurt on the job and he/she won't be able to return to work due to an injury.  That is the by far the worth thing that I would had to endure at my job.  The most enjoyable part of my job is when I see videos or hear about how we assisted other cities and my own city when their services has been restored due to unfavorable conditions and it is done earlier than expected.  Especially, the children and the elderly.  That is a wonderful filling to be associated with that kind of news.

I worked with this company for two years and enjoyed my time there. I would highly recommend trying your hardest to come in the company as a full-time employee rather than join as a contractor/supplemental worker. You would receive more benefits and feel more "a part of the family," if you do. The overall company atmosphere is pretty inviting, more so than your typical corporate setting. I worked in the Business Office, but interviewed for the Call Center as well. You have to be able to separate business from personal interests in order to thrive here. Not saying you can't have fun, because there are opportunities to do so, but make sure in most instances, your work speaks for itself. Management for the most part is okay, however, sometimes not as attentive as need be. Workplace culture is great, everyone gets along and everyone is very supportive of your journey. They'd do anything to help you succeed. Hardest part may be some of the customers, but again, you have to not take the previous interaction into your next one. I learned some of my best multi-tasking skills here, sometimes you juggle a couple of different requests from customers at once and sometimes you're still finishing with one customer before moving on to the next. You will handle a lot of money and that may be intimidating for some, but don't let it, you'll get your bearings in no time. Overall, I'd recommend this company for anyone to work for.

A typical day at work included but was not limited to, forklift operations throughout the day; moving, handling, pulling materials for customers; Ordering materials; Material inventory (spot counts, etc.)  Dealing with customers each day; Shipping & receiving; reading / following blueprints; Machine shop duties; transporting steel materials to be galvanized; etc. I learned that AL Power is a very strict company that involves itself in each and every aspect of your life and dictates much of the things you can or cannot do, even in your personal life.  The pay and room for advancement was the most enjoyable part of my job.  The hardest part of the job was knowing that you could not trust ANY of your co-workers or management.  There are many things that go on within this company that are the exact opposite of the company's "Southern Style" motto which portrays a company with "Unquestionable Trust", "Superior Performance", and "Total Commitment".  Ultimately, there is a reason Alabama Power pays it's employees so well; that's what it takes to keep an employee with AL Power for any length of time unless you are black or a man.

I truly enjoyed my time with such a fine company as Alabama Power Company.  Alabama Power is such a wonderful employer.  Management is very approachable, understanding and willing to get down and work with you on any problem.  A typical day at work was non-stop, hard work, but, very rewarding work.  Teamwork was stressed and always met.  You became so familiar with your co-workers they were like family.  Safety and Health issues were not only stressed at work but a great deal of importance was put on our families and we were urged to carry our practices of safety home with us.  I guess if I had to find a hard part of the job, it would be getting into work on snow days, we had to be there to serve our customers.   The most enjoyable part of my job was getting to know so many friends and have long lasting relationships with them even today.

i worked at alabama power for 6 years and it was a good experience. i do think that management should consider their productive employees who give their dedication to the job more than the employees who abuse certain aspects of the job and are not productive. More less, the company is 90% politics and 10% employee concern this day and time. great benefits, pension, pay and paid time off. The company is ALL about compliance and policy, no matter how dependable and good at the job the employee is. Management asks for opinions to make a better workplace and then some of the time they never follow up on their end of the situation. Management doesnt hold good accountability like they expect their employees to. the management in my building was always good at what they do and great to their employees but management outside my building wasnt the best.    

I worked in a call center environment, answering incoming calls and assisting customers with making payment arrangement on the power bills. I made high bill adjustments on the power bills, and resolved high bill complaints. I sold products and services like budget billing, water heaters, heat pumps, and appliances. I had been on this job for over 12 years, the thing that I didn't like about the job was that there was very little room for advancement with in the company, and you were on call all the time, especially if or when storms came in the area.   what I liked most about it was the people that I worked with, and some of the customers. 

My experience at Alabama Power Company was incredibly positive. From the moment I was hired, I received proper training that made me feel confident in my role and tasks. I never felt lost or confused about what needed to be done.

The people I worked with were not only friendly but also made me feel like part of their "family." Whether it was explaining new tasks, explaining why things were done a certain way, or simply asking about my family and sharing meals together, the fellowship was great. From the department managers to the interns I worked alongside, everyone contributed to making my first corporate job an amazing experience. I am deeply grateful for the opportunity and the wonderful people at Alabama Power Company.

Typical day of assisting customers with bills, making arrangements for payment., helping customers  understand their bills or why something was being done, i.e. service being disconnected. I would take customers order for new service, transfers, orders for outdoor lights, etc. Worked with management to ensure we were giving best customer service as possible.  Hardest part was not having time to complete routine work we had, i.e. working return mail. Loved my co-workers and customers.  Had good supervisors. Although mostly positive, there was a lot of jealousy, carrying of tales to supervisors, and sometimes carrying workload for those who wanted to just get by with minimum work. Hardest part was knowing you were doing your best and others weren't.

What is the best part of working at the company?
Great customer service and great benefits

What is the most stressful part about working at the company?
Not much stress but sometimes the schedule was a little stressful. Finding someone to work at the last minute was a problem. Overall no stress 

What is the work environment and culture like at the company?
Great work environment. Everybody took care of each other 

What is a typical day like for you at the company?
Day started with checking night shift pass ons. Making sure paperwork was in order. Follow up on investigations with Corporate and the plant. Attend meetings. Make a check of the plant to make sure all was secure.

Worked with customers face-to-face to complete transactions for sales of merchandise.  Provided excellent customer to generate repeat business to have a relationship with the customers that generated a large repeat business.  I trained on the different products and services to ensure that I had the most up-to-date information about the changes in the different models and features.

Top Job Titles	Average Salary
Engineer 3 salaries reported	$79,163 per year
Financial analyst 3 salaries reported	$82,167 per year
Customer service representative 3 salaries reported	$15.33 per hour
Kitchen worker 1 salary reported	$20.00 per hour
Facility operator 1 salary reported	$36.79 per hour

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