mental health technician

therapist

registered nurse

patient accounts representative

case planner

Aliso Ridge Behavioral Health

If you simply perform your duties without creating unnecessary drama, you’ll gradually realize that coming to work can be enjoyable, especially when you work well with your colleagues. As long as you contribute to the team, other RNs/MHWs who also work hard will support you. Avoid being a lazy nurse who hides during codes, as this will earn you the respect of your fellow staff members.

The most enjoyable aspect of the job is coming to work knowing that you’ll be working with the “A team” or be with your squad, which can help manage any chaotic situations that arise. Conversely, the most challenging part of the job is working with nurses who are primarily focused on gossiping and neglecting their responsibilities.

It’s important to remember that the difficulty of the patients you encounter or the workload you face is not the sole determinant of why you come into work. Instead, it’s the quality of your colleagues and the positive culture on your unit that create a sense of normalcy and make even the most demanding shifts feel manageable. 

Scheduling is chaotic and inconsistent. You will be scheduled random days of the week, and sometimes scheduled 4-6 days in a row even if you don’t ask. 
You will randomly be put on a unit you have stated you are not comfortable working in. 
RNs (who were never trained as anything else besides an RN) will sometimes be asked to work as a mental health worker during the shift. 
RN to patient ratio is outrageous and outright dangerous. This was hard to realize during orientation, as they had 3-4 nurses staffed to a floor of 23 patients during that time. As soon as orientation was over, it was 2-3(maximum) RNs caring for 20-23 patients. 
Supplies and basic needs for patients (e.g. pillows, gowns etc.) would run out and none could be found anywhere in the premises. 

Leadership made decisions that didn’t make sense for the treatment program provided and made the environment even more restrictive for patients without good reason. This made floor staff’s jobs much more difficult and put us in the position for increased verbal and physical abuse. Management also became extremely nitpicky about minor performance issues (like being 2-3 minutes late to clocking in) and started giving write ups and suspensions to staff from issues that happened weeks or months earlier. This led to a decent chunk of people quitting or being suspended, resulting in staffing becoming even more strained. If I didn’t like the people I worked with or the patient population, I would’ve left the facility much earlier than I did. 

I came here because it was a new hospital, and I hoped to see and help be a part of better group therapy opportunities. Several months into my job, I was physically assaulted by a patient, mostly due to staffing issues. I have taken my concerns and departmental problems to higher ups where they are "heard" and forgotten. Frequently given heavy work loads and told "It will get better soon" for months. Burned out with the false promises and disconnect between management and the actual operational truth of this company. Already had 2 quit in our department, with others to soon follow.

What is the best part of working at the company?
Great team of nurses
MHWs-ok for the most part. Some better than others. 

What is the most stressful part about working at the company?
The pay really does not equate to the type of job and duties. No chance for growth. High turnover

What is the work environment and culture like at the company?
So far the teams I have had the pleasure of working beside are helpful and knowledgeable. 

What is a typical day like for you at the company?
Ya never know. Patient care is dominant.

A decent place to work to get the basic psychiatry hospital experience. Staff engagement and connection feels cold, nurses tend to disconnect from MHW’s. Policies and procedures to orient patients into the hospital is minimal and creates a challenge for MHW’s to enforce rules and safety. Not much experience required, but a level head is needed in the event that critical situations arise. The only benefit is the amount of hours you can work if you’re looking to rack up hours, as there is always a need for more staff. 

Lots of gossip between staff. Workplace culture is really bad. Lots of micromanaging. Uses their employees as scapegoats. great nurses there quit -Loss  lps few months ago because the management foes not fully understand LPS reuirements. They recently got it back, but nurses that remain there are looking for job.  Staff have lost their trust in management. Not a good place to invest your future. 

Only enjoyable part was getting 3 days off if you were lucky enough. Nurses hate helping floor staff, and the managers are very passive aggressive if you call off or are late a few minutes. It’s a very toxic environment especially when managers look down on you. We’re always out of supplies for patients too. 

Being a current employee for over a year, I have personal experience with the growing pains. However, that is the reality when opening a brand new facility. The nursing department management team are very supportive, open to feedback, and genuinely care about their employees. Staffing has gotten tremendously better and they really make an effort to ensure new hires are trained properly. This is the first time I truly enjoy coming into work. 

Pay is decent with experience or degree. Only 3 days and always OT opportunities. You have to be mentally strong or have destress outlet. Can get busy in different departments; teamwork makes or breaks unity. Favoritism is evident. Scheduling is all over. Not taking constructive criticism to the heart, always room for improvement.

Top Job Titles	Average Salary
Mental health technician 14 salaries reported	$22.09 per hour
Therapist 12 salaries reported	$34.40 per hour
Registered nurse 12 salaries reported	$49.40 per hour
Patient accounts representative 3 salaries reported	$23.27 per hour
Case planner 7 salaries reported	$28.51 per hour

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