lot attendant

customer service representative

owner operator driver

inbound customer service representative

tow truck driver

All City Towing

Pay rate was $25 per tow, with a $500 per week guarantee.  Typical week pulled in $600 - $700.  I never made only the minimum (working nights and weekends).

Rumors swirled that dispatch played favorites. It's impossible to know for sure, although there were definitely drivers that made more than others and dispatch played a big role in farming out the work.  Doesn't matter if it was true or not...being paid by the job inevitably causes bad morale because you're not in control of your paycheck; someone else is.  I prefer an hourly wage.

Good training.  You mostly work with cops.  

I had a manager drive by me once while I was working on a job.  He jumped out of his car and grabbed a broom and started helping out.  I really like a manager who's not afraid to get his hands dirty.

Clear, cut, and dry work as a Lot Attendant. Despite the circumstances, the lot I was at had a great group of people. The work had variety and there is always something to do out in the yard. It did suck being so far away from corporate, as support and maintenance requests on our equipment took a while, but our yard always managed to pull through. The manager and the company did so much for me this past year, but sadly I left because it simply wasn't the type of work I'm cut out for. You get to help people, learn how to drive a forklift, and learn a bunch about car drivetrains and how to handle wreckages. Its a steep learning curve, but once you get used to the process, it becomes routine. Great benefits, great opportunities, and they're more than just a dinky towing company. 

The companies atmosphere as a whole was not great. They bring you on and do minimal training most of my training was on calls and with help from other drivers. There is a lot of favoritism if dispatch likes you they put you in high traffic areas, if they don't you will most likely be sitting all day waiting for a call. Dispatch is also notorious for giving you a call in the last 15 minutes of your shift or as you are driving back to the yard. The pay is another thing that does not reflect well, you are suppose to clean up all debris, but if that takes you an hour you still only get paid for the single call you got, which sucks because it directly affects your paycheck 

Upper management really doesn't know how to interact with lot workers or how to give orders. Can honestly say the yard pretty much runs itself until "upper management" decides to come out and tries to run things differently. The hours are terrible, it really took all of the workers to get together in order to get earlier summer hours so we wouldn't be in over 100° weather all day. The biggest problem is really with management, there's a reason they go through so many employees at what seems like every week.

Working for this company has been a new and interesting experience. Staff members are friendly, the environment is clean, and you certainly talk to some interesting characters.  This company, as all others, has its ups and downs, but for the most part it is a positive experience and is quite enjoyable. I would definitely recommend this job to others. Being a with All City Towing has certainly been an amazing experience!

I absolutely loved the work environment, coworkers, and most of the management personnel. They were amazing in working with me when it came to home or personal life and work. They went way more than out of their way to help me when I needed a little help with my schedule or even just a listening ear during rough times even if it was my personal life. The only issue I ever had was managerial staff (some) were very rude and due to personal relationships nothing ever seemd to be done or changed.

The towing business is a unique business that does not offer what many people are looking for in a long-term situation. It does provide a service to the community, and offers challenges to learn about various laws, agencies, and how the police departments works. I would not like to work at a company like this again, but am glad for the experience.

The company is focused on growth and the upper Management works hard at bringing in new business. There is always something to learn, as new positions open.  Benefits, including a 401k, and pay are the best in the towing industry and the policies/procedures keep it structurally organized. This industry does take a certain type of person to handle the day to day stresses, but overall it's still a positive environment with great coworkers that help each other.

The towing industry can be tough, and no one is happy to have their vehicle towed, so the job is stressful sometimes. I have always felt supported by management and work with a great team of people. There are always new challenges, things to learn, and opportunities to grow. No company is perfect, but this company is constantly evolving and making improvements. Customer service, safety and professionalism are a high priority.

towing cars from place to place helping people on a daily basis is a great  feeling. i learned multiple ways to tow stranded vehicles and a lot about cars i didn't know owner is very caring and always trying to keep his drivers working. winters were pretty tuff, but with the right gear and work attire it made it fun. most enjoyable part of this job is being appreciated.  great company just want to move up the ladder of life

Top Job Titles	Average Salary
Lot attendant 10 salaries reported	$20.00 per hour
Customer service representative 4 salaries reported	$18.00 per hour
Owner operator driver 6 salaries reported	$75,617 per year
Inbound customer service representative 3 salaries reported	$18.00 per hour
Tow truck driver 7 salaries reported	$83,571 per year

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