emt-basic

paramedic

emergency medical technician

Allegiance Mobile Health

This place is a pit of hopelessness, failed dreams and stress. This is the place you come if you are on your last leg and ready to d ie. If you ever were on the fence about committing sui cide come here because this is the place that would push you over the edge. They have a professional moral suppression brigade on staff 24/7 at their stations in case anyone shows any kind of happiness. So much to say but so little time. Well they had pay cuts 3 yrs ago but they like to call it pay restructuring. They are big on that one. So did anyones pay go besides the administration. Nope, not a one. Hate to break the news to you but that is a pay cut. Then they took holiday pay away unless your working. But guess what, not for the administration, they got to keep theirs. They needed more I guess. Then they change the leave, so no longer do you have sick leave, personal leave, etc. Its all PTO that needs 10 days for approval 👍better hope they like you on that one. When you ask about any kind of raise, you get told no but they will lie and say they are working on it....for the last 3 yrs 🤣. The company cant afford to pay its bills. Once they max out their credit they move to another vendor. Cant wait till they run out of parts departments, that should be fun for the mechanics. They are times that it took so long to find a new vendor that we didnt have paper towels or toilet paper in the restrooms. Reason why I have some stashed in a locker because that is a continuous thing around there. It's so bad I watched a Supv get so mad he quit right there, slammed his door and never came back. Dont let this place fool you. Over half the ambulances they like to show off do not even run. Take a tour of the back, see how many are torn apart. They keep them because they cant get rid of them because they still owe money on them. And it shows they have stuff they can borrow and get credit on the books for. It's a ambulance graveyard back their. They initiated a new reporting software because they couldn't afford the one they had any more. One day we had good stuff, the next they sent out a 3 page email with instructions on how the new program worked. And might I add that whoever wrote it must read at a 3rd grade level. Because every single person had to figure it out on their own with help from other crews. Might I add its a internet based program so it's great for mobile units that go into hospitals and what not, you know, the places that have great signal for internet. So if you didnt manage to save some of that info, it's gone forever, bye bye, see you never again. Does management listen, nope, because they know better and are in the field running calls. I want to keep going but you will get it if you decide to work here. But I would advise you to chose another company, one that's reputable like careflight, acadian, amr, medic one, med star, dominion, sacred cross, the homeless guy at the corner of medical district dr and 35 begging for money. So basically anywhere.

Allegiance San Antonio has had a few good supervisors that have come through during my time there, most of the good ones tend to find other employment fairly quickly after the first 6mo to a year so management changes often. Communication is deplorable at best between supervisors and crews, and between supervisors, you ask three supervisors the same question and you get three different answers. By far Dispatch is the worst I have ever worked with, thats coming from someone who has worked with some of the most rural county dispatches.
Organization is horrific, logistics, and system status management is non-existent.
New employees can expect minimal training on equipment and PCRs programs, I've had numerous times where new employees were never told that we have two systems one for inventory and one for narcotics.
Manditory over time, is often because of lack of personal, there are times where you come in and you may be sent to corpus, junction, or orange county because of the company is taking on contracts that they are not prepared to staff. Medical equipment is barely maintained, and vehicle maintenance is a novelty. I spent nearly $100.00 in antifreeze, oil, air compresser time at gas stations and drove trucks with severely cracked windshields, no A/C, and the company has had ambulances catch fire before because of poor maintenance.
Watch your back, witch hunts are a normal occurents, management will not back you up or take responsibility for their disorganization. Snitching and back stabbing is common.
Procrastination is everywhere, you turn in paperwork they say that it will get done and it never is, or they just lose it. Getting simple tasks done is a novelty.
Sick time will be taken from your PTO, PTO days will go missing, you will never see the money and HR will not respond to emails about it.
PT care and protocols are very non aggressive and need some updates just to meet common national standards.

This is seriously the most unprofessional, under paid, under appreciated place I have ever worked. I worked here for right at a year and in that time they had a pay cut, truck cut, AND a total shut down of dispatch. This company is VERY obviously bleeding from somewhere in the financial department and they are much more worried about the bottom dollar than they are about you and moral overall. They literally have 4 trucks a night for a coverage area way too large for that to begin to cover. If you sign up for a 24 hour shift be prepared to be up your entire 24 without regard to safety or the health of the staff working that night. The managers are unprofessional and promotes those who whine the most to get out of as much work as they can and they mess over those who work hard and do their job and go home without complaining. If I can stop one person from working for this company than this review is worth it to me. It's not like me to write a bad review on this company but I'd like to save someone the trouble I've had to go through. If you're going to work EMS in the Corpus Christi area just save yourself the trouble and go through the fire academy as well, many others will agree with me that this will save you a lot of heart ache. 


Please do not disregard this review as just a disgruntled employee but go further to read the other reviews on this terrible company. If they called me back today and offered the president of the company's job I would not accept it. This is the magnitude of how disappointing this company is. If I could rate this company at 0 stars I would.

I've worked here less than a year and in my time here I have received a lot of support. Management goes out of their way to help you achieve personal and professional goals ( within reason). Most of the crew members  come to work with fun, positive attitudes and make the best out of every shift. it is so refreshing to see crews go above and beyond the call of duty to help patients, even if its something small. It really does feel like family. We have good working relations with local hospital staff and our patients. I do enjoy the workplace culture. 

There are safety standards in place to help keep all employees healthy as we continue to power through the Covid pandemic. Crews are always giving every piece of PPE the company can provide. 

The hardest part of my job ( and this is at any company I've worked for) is picking up the slack from lazy employees. Sometimes you get your ambulance and the trash wasn't emptied or the stretcher isn't put back together. I'm a clean freak and small things like that irritate me to no end. although, Management does its best to hold the crews accountable for these kinds of situations. 

Also, I ( for the first time in history) really like our dispatchers. They are kind, professional, and do their very best to keep crews informed. yes, there are some grumpy apples, but they don't spoil the whole basket if you get what I mean. 

To be successful here, its really simple. Come to work and do your job. Don't act like a pre-Madonna, don't be an idiot, don't be lazy and everything rolls smoothly.

Terrible equipment, scheduling, and management.
This is a big company with ambulances running in Dallas, Austin, San Antonio, Corpus, but yet when a truck breaks down or your power stretcher dies they cannot find you a replacement--anywhere in the company. Truck out of service? You'll work short that day and run extra calls because they literally do not have one extra unit to put staff in. Power stretcher breaks? You better have a good back because it will be months, not weeks, before it's fixed. As working conditions were so bad people would quit, then those vacancies caused staffing issues, so those that stayed were forced to work mandatory overtime. During peak COVID they were handing out child size disposable rain poncho's for PPE. No joke. I also constantly felt stressed because the tablets and phones in the truck never worked well or got signal; hard to get to your calls and do paperwork like that. Crew quarters were a joke too. Mattresses on top of cardboard boxes because they were too cheap to buy box springs. Management was selected on a who you know, not what you know basis in almost every case. In summary this is a super cheap company that has terrible equipment, won't spend for necessary repairs or adequate crew quarters, forces mandatory overtime because they can't keep people, and promotes based on nepotism. I do not recommend this company even for a newbie to get their foot in the door. You will learn bad habits. 

Start on a positive note you get to work with people one on one. So you get to know they hang out with them at work. The hardest part is staying awake all day long with no breaks you do gwt a choice of 8 hour shifts 13 hour shifts or 24 hour shifts. If you’re on a 24 you get ran constantly with out break. You call dispatch to ask them for down time they give you maybe 10 minutes before stacking calls on you again this is regarding to the transfer side of allegiance. Managements meaning on duty supervisors aren’t always understand there is one supervisor that just doesn’t care about your needs. The on duty supervisor manager actually listens to what you have to say though. While working there I have learned that the station I worked at is on the bottom of the pole they get all the hand me downs the equipment is never up to date it’s always a year or two behind. Trucks are constantly breaking down with only one mechanic to fix them when there should be more than just one. The stretchers are always breaking the batteries do not last all day like they’re supposed to, when contacting dispatch about it they throw a fit that we should have fixed it at the beginning of the shift yet we can’t when we already have calls pending when we clock in. So we are unable to do a proper rig check. 

They have an office with a computer desk and a chair in it. Other than that, it's completely empty. They expect you to stay at the station over night without any other chairs, beds, recliners, or anything there for you to sit on or sleep on. People literally sleep on the floor. Some employees bring camping cots or folding lawn chairs to sleep in. It's quite the surprise when a new employee shows up. This is poor management and unfair treatment of the employees. Their solution to employee complaints was forcing them to stage instead of being allowed to stay at the station. This is by far my biggest complaint of the company. 

My next complaint would be their lack of training employees. They assume too much. They have very critical equipment like vents and they have a few different ones. They assume you know how to use them. I received zero training on any of these, along with the IV pump and the cardiac monitors. 

The equipment is nice. The ambulances are relatively new, the new zoll monitors are nice but some trucks have zoll M monitors which are ancient. I would strongly urge emts and medics to go somewhere else. This place will pay you well and give you just about all of the hours you can handle but there are many better jobs out there.

This is by far the worst EMS job you could imagine.  They have 2 stations in the Austin area.  The Georgetown station is at their corporate headquarters.  The 24hr truck when they aren’t running all over the country has a small office shared with shelves of supplies and 2 old couches to “rest”.  The Austin station looks like a squatters convention with absolutely no furnature, just a counter top and a folding chair to do your reports.  They expect their 16 hour truck and 24 hr trucks to stay up the entire shift with no furniture to sit or lay on to sleep.   It’s definately a safety issue.  Horrible work life, clearly they don’t care about their employees, it’s all about making that money.  Before you take a job with them, ask to see their stations first.  It’s an eye opener.  When employees complain about no place to sit, they force them to stay in their trucks to “post” in a shopping center for their entire shift cramped in a van ambulance.  Stretcher batteries are bad and they refuse to replace them, blaming the crews for the bad batteries.  No training on equipment.  Stay away from this place or you will seriously regret it.  Your back will thank you!

I began working here fresh out of EMT school for some healthcare experience, and being a college student this is an amazing place to work part time (especially for patient care hours needed for PA/med school). Every week I get a text from my boss asking what days the following week I am available to work, and I choose from then, the only stipulation being I have to work 30hrs/month, which is great. The equipment is god awful, I and 99.999% of my coworkers have had to purchase our own equipment (BP cuffs, pulse ox, stretcher equipment, thermometers, etc.) because none are provided, and if they are they are broken/ awful. The trucks are all extremely old and borderline embarrassing to drive, and 99 percent of the time the stretchers themselves dont work. I have had times where the stretcher has broke with patients on it, and management doesn't care. Nobody here actually has to learn anything, and most of the EMT's know nothing about patient care or actually how to administer medications or be a real EMT, but just sit on their phone and get patients from A to B. 

This company has a long way to go if it plans to be a real competitor. Old ambulances, averaging over 200K miles and as high as 400K + miles. Old equipment that is falling apart. Low employee morale, lots of unprofessional interaction between different departments. Dispatching is a joke most of the time, as is call taking. Lots of angry contracted facilities due to poor response times and unrealistic promises.  

Pay is descent, however, the pay scales are constantly changing (shift differentials, PTO accrual, ect...), very sketchy. Benefits are ok at best. HR seems non-existent.

All trucks have powered Stryker stretchers, which is good. Radio system is annoying cell phone based system. No On Board Computer in the ambulances, only a tiny Garmin GPS.

EMTs are held back, can't really do much other than drive or run transfers, even with a paramedic partner present. 

This is just a job until an actual career comes your way. Don't have high hopes or set your expectations too high if you choose to work here.

Top Job Titles	Average Salary
Emt-basic 4 salaries reported	$13.75 per hour
Paramedic 3 salaries reported	$22.00 per hour
Emergency medical technician 1 salary reported	$60,000 per year

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