flight attendant

financial analyst

customer service representative

manager

analyst

Allegiant Air

When I went to work for Allegiant I had full and already knowledge of both the pathetic number of passenger complaints and most of all, the nothing less than genuine media reports of all the aircraft maintenance failures that " made the news."

Key part of that phrase..."made the news."

I quickly learned  upon my arrival at Allegiant that "what made the news" was only the tip of the proverbial iceberg. As far as what does NOT make the news as far aircraft maintenance and the extended failures would make your hair stand up.

I witnessed other aircraft mechanic's pencil whipping both routine aircraft inspections and also pilot squawks of specific aircraft problems noted in the aircraft log book. Way too often a mechanic would not even refer to a proper aircraft maintenance manual to address a specific problem, do some improper or quick cursory check and arrogantly "sign it off" in the aircraft log book. Unfortunately, and repeatedly, this same pilot squawk would reappear, written up, only to be treated in the very same way and at times, elsewhere in the Allegiant aircraft maintenance system. 

We'd little quality equipment equipment to work with and our only "lift truck" to reach places out of reach on the aircraft not accessible by ladder was a relic of something out of the Korean War. It was obscenely old and EXTREMELY unsafe. The cart to transfer wheel assemblies was dilapidated. The vehicles that we were allowed to use for mechanic REEKED of filth, covered in spilled oil and grease, 

Leadership and experienced lead mechanic's and shift supervisors and management were probably the final straw that had me looking elsewhere for a career. (Thankfully I found it)

OF the two leads I worked under, both exhibited complete lack of knowledge of the two aircraft in the Allegiant fleet. One was nothing less than more concerned to getting back to his computer games, on the computer, and it was nothing less than impossible to distract him from it. The other would assign you an aircraft to work on, but also assign you what parts to install for a particular problem...and ALWAYS a part that had no relation to the specific aircraft system. If you were to defer from what the leads said, after proving the leads wrong, the shift supervisors would always side with the lead...aired always ended up having to sign the airworthiness off on the aircraft themselves because there was no way I was going to sign it off. In fact, one shift support was FIRED because he coerced a mechanic to sign something off, the mechanic immediately resigned, went to both the company and the FAA, and that was the end of that supervisor. After my own resignation I understand and later confirmed  that the base manager was also fired for lying about this other mechanics reason for resignation.

Most importantly. I observed fat too many aircraft mechanic's perfectly willing to do THE WRONG THING and do it on their own according. This was a dangerous scene to try and exist in. After getting my new job at a real airline, I left this house of horrors with about a 10 minute notice and not regretting it one bit for doing so.

pros:
free flights, standby and heavy discount with other airlines including United
unlimited pto for salaried only - though you never want to use it

cons: buckle up!
-the upper management at this company doesn’t really know what they’re doing. I witnessed several issues with hiring managers, corporate management and more. It’s really quite concerning. 
-the pay is borderline abysmal. They think because they provide you with other benefits that this is okay, it absolutely is not. I encourage them to do a market analysis on pay for each relative position. 
-they like doing things to “appreciate” employees like small 1% raises yearly, or send you gifts. This is materialistic appreciation and it is not a good practice. Never once did I get told I was doing a good job or an appreciate you. In fact, any time this was ever given was from my coworkers themselves. Pretty sad.
-they have, like some places, severe office politics. There are cliques and if you are not liked by management then be warned. They will come for you and despite other employees making pretty serious mistakes, they will protect them if they are tenured or well liked.
-they like promoting internally and advertise this heavily ONLY because they lowball each internal offer. They will pay at the low level if not below the low level of a salary to promote an internal employee in the role.
-diversity and inclusion is a joke, it is pride month and there is no effort on the company’s part. Not a single post, not a logo change, nothing. It’s pretty sad that a network group had to be formed because the company doesn’t really respect this community.
-the involuntary turnover rate within the company is concerning.
-as many others have said, the turnover rate in general is extremely high, especially within entry level positions at airports. 
-rules are made up as they see fit and what is best in the moment, others are broken and it’s okay.
-they have a bad name overall, they were voted the worst performing airline of 2022 with an ontime percentage of 66%. In fact in the same year, a study was done that pulled data from the Official Airline Guide (OAG), Skytrax, FlightsFrom, and the US Office of Aviation Consumer Protection that deemed Allegiant the worst airline in the entire world based on data, behind Spirit.

My advice to management:
Treat your employees better. You think that you’re above your employees, you don’t listen to their serious concerns, I saw on multiple occasions where you ignored serious issues. You have an entire team that is unhappy and looking for other jobs. Open your eyes. You put on a fake facade of being nice and available to your employees but really you could care less. In fact your attitude is quite literally, “oh they’re gone, onto the next”. You are the true epitome of corporate America.

Maybe it's growing pains, but that place is not sure on how they're moving forward. With consistently changes standards, expectations, too many chefs in the kitchen, and management that won't stand up for their people, it's not the place to be. The environment is very political in the fact that if you're an outsider, you get marginalized by the very "click" like mentality that was so prevalent in high school. They also play favorites in regards to their policies... 

There's no formalized and realistic way that tasks are tracked -- save the JIRA system that is anything but perfect and not fully reliable for work that's been done. There's a lot of work that is accomplished that isn't tracked by a JIRA ticket, but management insists that everyone has to put their hours in there. To make it worst, they use ANOTHER system that is also meant to track hours on things. Like the title says, "chaos defined".

Telecommuting is allowed, but only for certain developers under certain conditions. I've seen some developers go a week or more without coming in and they're fine. Another developer does it and everybody loses their minds. This is really a problem with policies and workflow processes yet again. Like the title says, "chaos defined".

Additionally, management seems only marginally aware of their people, and leave it up to employees to ask for more work if tasks are complete. You know what that leads to write? Busy work! Tons of busy work because some managers are too spineless to not try to justify their existence by creating new tasks even if these tasks aren't needed. Which means someone completes all of their work and then they get dinged for not asking for more work. Who needs time for professional development? Pfft! Like the title says, "chaos defined".

The real zinger though -- on top of all of that -- is salary. I had been there over a year and not a raise was given. Bonuses are given out at the end of the year, but they're based on how much this or that manager likes you. Did I get one? Yes. No problem admitting it. However, there's a lot of people who weren't called off to conference with managers and they didn't, but they'd worked just as hard -- if not more -- than a lot of the people who did. If you're looking for a raise here -- good luck! You're better off leaving like I did to find fairer pastures, because this place isn't going to be giving raises out anytime soon. Like the title says, "chaos defined".

My experience wasn't a typical experience I don't believe.  I was unfortunately an employee who applied and was hired at the wrong time.  My experience wasn't so great, so I will speak of the experience that my classmates and everyone who wasn't sent to our over staffed base had.  Everyone seems to be very content with the company, and enjoys their job.  It's hit or miss when it comes to bases, just make sure to have a tough skin and keep in mind that the company prides its self in relentless money management, and the $6 an hour raise from year 1 to year 2 is relentlessly managed, so keep in mind your not an employee until after 6 month after your IOE.  The company was much more stable and secure prior to the contract.  The company was setup to function a certain way, and now that they contracts dictate and define how the company it to be ran, everyone else is going to get the grunt and shorter side of the stick now because of it.  This isn't an attack against the company, because I love Allegiant.  It's just business, and I understand that, I just wish it was conducted a bit different at times as far as the furloughs/terminations, but go in to the job with an open mind, there is a lot of learn and the passengers and co-workers can be great!

It's very difficult for me to be open and honest about things such as I mentioned above because review have a tendency to haunt and detour us if we don't leave the best phony review.  I personally, dont have much negative to say, but I do want to warn all new employees that the job isn't very secure, so keep that in mind.  I would feel like a bad person if I didn't at least warn people that they most likely will be out of a job within 6 months like most everyone who started in my class, after my class has been.

It's just relentless money management.  It's a core value and their mission statement,and it dictates the how they can do business now.

I learned to be a lot more picky when it comes to applying and accepting my next airline job.  I know now what to research and not to research and to take everything at word (literal) value from now on.

Having just viewed a Tampa, FL area TV.news segment about an Allegiant Air mechanic WITH A TON OF EXPERIENCE who voluntarily resigned after just two, he spoke out CLEARLY about the very same reasons I was FIRED! ( Refusing to sign off on something that wasn't right)

Although I went to the company with minimal experience, and after being fired for reasons I know I got fired for, as talked about in this guy's news story and trusting his experience of over 30 years and looking at all the DESERVED bad press and passenger complaints about Allegiant, I now don't feel so bad about standing my ground and refusing to dispatch an A-320 because we didn't have the parts required to do so. But, my Allegiant management saw it differently. As it turns out, that very aircraft made an emergency landing for the very reason I wouldn't sign it off on its originating morning flight. I know so because it was all over the news, typical of an Allegiant incident and also because Allegiant email is a wide open source for even  fired employees to get the information.

Join on with Allegiant fellow licensed aircraft mechanic's but be forewarned. My story is not an exception. And, it's obvious by how many of Allegiant's flights continue to make emergency landing or whatever. You will get poo-poo training and except to get no help with a problem if you need it. Neither the other mechanics, your so-called lead mechanic and especially your supervisor or manager have the vaguest of clues or experience to assist you. You are forced to work ridiculous overtime that in fact is also in violation of what the FAA says you can work.

The pay for a starting mechanic is actually the best in the industry, health benefits are below par though. You can fly for free but, who the heck wants to fly on one of these aircraft. 

Anyway, because of INDEED, I'm at another large commercial airline who has trained me and ALWAYS has experienced over-sight  whenever I need it and patiently explain if I did something wrong.

Bye bye Allegiant. And good radiance!

This was my first call center job and I genuinely do like the job however it is very stressful. 

Supervisors don’t back up the agents so we spend 20 minutes explaining terms and conditions to a passenger for them to ask for a supervisor and the supervisor just giving them what they want. 

If you’re interested in other opportunities within the call center, there are a lot of them however it’s more on a training basis and you’re never really fully promoted so you’re making regular wages to do more work. 

Some of the agents get away with anything and everything while other agents make one mistake and they are reprimanded. The favoritism and politics behind the call center are very apparent. Some supervisors actually monitor metrics and some don’t seem to at all. 

If you’re taking calls, commission is alright. It’s made for you to succeed so you get out what you put in. 

You do get free/discounted travel, however you’re always working and PTO doesn’t accrue very fast so when do you have time to travel. My family has used it more than me. 

Passengers can either be very nice or very rude. They have no problem with treating you like garbage and supervisors award them for bad behaviors because supervisors don’t want to deal with it. 

They often have free lunches, they do cakes, cookies, pastries every 15th for people’s birthday that month. They do power hour incentives to win gift cards and awarded time off. Lunches are only 30 minutes. 

Good overtime incentives if you’re willing to be yelled at by a passenger because we canceled their flights. 

This is a fast paced, back to back call center with little to no breaks in between. 

Selling the Allegiant MasterCard is a huge part of the job.

Typical day at work: you arrive check to where or which team you are assigned and depending on that you start doing your duties. The training is poor if you got lucky and get to start working with someone that cares he/she will teach you and actually start learning what to do. The management of the company is mediocre, they treat employees as a number. They don’t have enough manpower specially during holidays. If you need help usually they don’t get you any and leave you short handed. The people that don’t work they can get away with it, specially if they disappear during the working because the supervision is poor like the management. They have a lot of broken equipment and the ones that are working have a bunch of issues and that makes the work even harder. The pay is not fair for all the task that they want you to do. They want the GOA to clean the inside of the aircraft even if you didn’t sign to be a cleaner for the same low pay. Also the CSA got the same training as the GOA and later they just act and pretend they don’t share some of the duties like bring the wheelchairs passengers to or from the aircraft putting more work to do in short time and after they leave and the GOA’s need to continue loading/offload bags and drive to deliver them to the drop belt and most of the time the teams are between 2 or 3 GOA for the whole operation. The worst is the management don’t do nothing to fix any issue and they have a lot of favoritism with some employees.

Allegiant is a wonderful company to work for, as long as you're working for the company itself and not as an employee of a third-party service provider. Flight benefits are provided to direct employees, and compensation is pretty fair. You have opportunities to advance by attending trainings in Las Vegas and St Petersburg to gain Trainer and GSC experience, which will provide you with a raise in pay. 

Coworkers and management are supportive. The company environment is very positive. Allegiant is a fun place to work, making each shift something to look forward to rather than dread. 

The only drawback is that the airline changes its schedule very frequently, and to maintain your flight benefits you must work 50% of all available shifts. This means that holding a second job can be very difficult, and in stations where flights are only twice a week, this can make planning around other careers and obligations quite difficult. Likewise, in out-stations you might not get very many hours relative to the flexibility you need to maintain for Allegiant's schedule. 

But if you can work it out, it's worth it. Great company. Perhaps one of the best airlines to work for that still values its direct employees. But don't make the mistake of working for a third party contractor and expect the same benefits or treatment you'd get as a direct Allegiant employee. So be aware of who exactly you are applying to!

I was compelled to write this review after scanning through some of the other reviews. There is no doubt in my mind that the previous reviews are that of disgruntled employees for whatever reason. 

I have much work experience from many companies that are awful employers so I undoubtedly know that Allegiant is a fantastic work environment.... Last year our CEO was gracious enough to extend a sizable holiday bonus to the entire company "just because". The company is very feedback orientated and gives clear direction for improvements and areas of strength.

My previous company I worked 7 years with NO RAISE that's the Vegas casino business for you! Not at Allegiant!!! Each year you receive a Merrit increase based on your performance , but with the feedback they constantly give you would have to literally be trying to lose your job or giving an extremely poor performance to get nothing. 

Did someone say profit sharing, 401K match & stock options???? I always thought these things were a thing of the past & companies didn't give employees these types of perks until I started with Allegiant! This company is truly amazing & it hurts me to see the awful reviews of disgruntled employees that more than likely gave weak performances and were terminated or cannot handle feedback.

Management is wonderful, accommodating & I have a great work/ life balance!

I thoroughly enjoyed my time working for Allegiant Air. I started off as a ramp agent at the introductory wage, and was able to increase my wages and responsibilities by traveling for training in additional tasks for the company, such as pushback and GSE Training. I had supportive management, and upper management was very inclusive and eager to foster a positive culture within the company. You truly felt invested in the success of Allegiant, and you could provide feedback to the company by listening in to meetings and submitting suggestions, no matter which position you held. Frequent contests, station rewards and individual rewards were common for helping the company achieve goals. 

Note that this is based on being an "in-house" employee for the airline, *not* a contract worker for an outside company doing work for Allegiant. That experience might be different depending on the culture of the 3rd party ground handling contractor. But as for working for Allegiant directly? It's fantastic. 

Also, many agreements are in place with other airlines for discounted airfare, and hotels for discounted stays. 

Top Job Titles	Average Salary
Flight attendant 3 salaries reported	$31.67 per hour
Financial analyst 3 salaries reported	$63,333 per year
Customer service representative 1 salary reported	$18.00 per hour
Manager 3 salaries reported	$100,833 per year
Analyst 1 salary reported	$73,500 per year

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