logistics coordinator

sales manager

sales representative

freight broker

account executive

Allen Lund Company

On a daily basis at Allen Lund Company, I start my day by updating all of the previous days work by contacting our customers and making sure the trucks that are moving our product are at the location that they should be, whether that be our other customers shipping docks, en-route to the receiver or at the receiver. This is vital information because it sets the tone for the account managers and myself by letting us know if there are issues and whether or not we need to contact our customers and change appointments or find new carriers. After that i move on to my own accounts and make sure i have the information needed in my account summary's to be able to move product from my customers warehouse to the receiving customer. I also assist in making appointments for other account managers throughout the day and insert information (i.e. load details such as where load will pick up and deliver) into there accounts. Another vital part of my job is assisting the office with selling loads that need to be moved by carriers (trucking company's) that have available trucks to move freight from point A, to point B. My current job consists of a large amount of account management, time management and logistics. 

In my opinion, the most important lesson i have learned while working with Allen Lund is how to manage my time efficiently while being organized and dealing with deadlines on an hourly, daily and weekly basis. I have also had to think outside of the box when dealing with the logistics side of the business while trying to move product from point A, to Point B and sometimes multiple stops in between. 

I have two managers in the office of about 13 people. We have the operations manager, who oversees day-to-day operations and deals with any claims on freight and any other obstacles that may arise during the day. The operations manager also works with us account managers when dealing with any large gains or loss's in revenue on a daily basis. The office manager deals with corporate based operations such as keeping track of daily, weakly and monthly profit and loss goals along with the hiring and staffing throughout the office. He also works in operations on an as need basis. 

Each account manager is responsible for his or her own accounts and has the responsibility of making sure any issues, whether revenue based or operations based is taken care of. There is a sense of teamwork that comes along with all the employees whether it be the accountants, assistant account managers, account managers or office managers. We are all expected to help each other through tough situations throughout the day. for example: if an employee is having trouble covering a load that needs to move from Syracuse, NY to Orlando, FL and the deadline is approaching, we are all expected to focus on that load without question. 

The toughest part of my job is keeping positive during tough stretches in business while helping each account manager set appointments and knowing what the expectations are. 

The most enjoyable part of my job is helping others and myself exceed in making revenue for our office, especially when we all work together to get through tough parts of the day. Nothing feels better than walking out of the office at the end of the day and knowing you accomplished what had to be done.

I started with ALC in 2013 after moving to a smaller town in Colorado. It was one of few jobs that offered good pay, good hours and excellent benefits. I have since relocated to a larger city and larger office. It’s important to say that this moved was a result of having a family situation that required me to relocate “back home” to help out. Our HR department and managers from both offices worked to approve my transfer in just a few days. This is the first thing I tell people when they ask about working at ALC.

In my first year I was offered an opportunity to work with a large seasonal customer, on-site in another state. In the time leading up to the assignment as well as while there I was in a state of constant learning and was supported from our on-site team, corporate office, and supervising office. This experience offered me a platform to grow my skill set and return the next season as the point person for this project.

Many companies I have worked for in the past have said that “Our people are our #1 asset” but ALC is the first company I have worked for that goes above and beyond to remove any doubt that they believe this 100%. The benefits package is one of the best I’ve had, and there is nothing deducted from my paycheck. The HR team coordinates many wellness programs for all employees, including Get Active contests & a stop smoking program.

This career is not for everyone. It is high stress, cold calling customers and carriers on a daily basis, and doesn't offer the best work/life balance. However it is also very rewarding, has some of the best benefits in the industry, and offers opportunities to grow within the company and industry. 

I love that we are family owned and the founder of the company makes each employee feel like they are a part of the family. For our office there is a lot of autonomy in handling your own customers, carriers and loads. 

You do have to work from home at times after hours but it is not overbearing for the most part. If there is inclement weather it's nice to have the option to work from home.

I do think the pay could be more competitive, especially at the entry level. 

Overall it is a great company to work for and the positives far outweigh the negatives. Just be ready to work hard, be open to continuous training, and remain positive in a sometimes tough work environment.

A typical day at work includes: checking current loads picking up and delivering, communicating with multiple parties through email and phone. Covering current loads that need a carrier. I've learned about the overall operation's procedures of carrier logistics. This job has taught me on how to be quite independent in my own work and tasks. The management overall has been highly professional and reasonable. The workplace culture is quite homey and overall welcoming. The hardest part of the job is from time to time having to stress and expend lots of energy in covering loads in a hostile market. The most enjoyable part of the job is working with some great people and customers, communication can be quite fun.

Allen Lund has been in business since 1976.  Employee turnover rate is low.  Benefits are awesome.  Health, Dental and Vision are paid in full for the whole family.   401k is matched $.40 to the $1.  
Accounting Supervisors need to work closely with Logistics and Sales Team.  BOL/POD’s needs to match shipper address, destination address, and pick up numbers entered.  Also needed is a Shipper, Carrier, and Receiver signature on BOL/POD’s  to invoice.  If any issues, one must go to Logistics Team or Sales Team for answers before carrier is paid.  Team Effort!

One must be able to multi-task, be able to manage time wisely, move from one task to another efficiently.  Very fast paced.  

One needs to stay positive with all the day to day changes that can happen in the transportation world.

Position Description:
*You will be answering phones, must be courteous and respectful, and have good communication skills. Must speak clearly and politely. In addition to answering phones, you will be using the phone in other areas of the position, so please do not apply if you are not comfortable on the phone.
*Creating and Organizing job files.
*Data Entry 
*Scanning documents.
*Filing
*Must be comfortable sitting behind a desk for 8 hours a day
*Must know how to use a computer
*Must be meticulous and willing to follow instructions exactly as they are given.
*Must be a team player, and be willing to help out others when needed.
*Must be comfortable working in a fast paced workplace with tight deadlines.
*You will be crossed trained with other departments as needed

You will be overworked and underpaid. You will be on call 24-7, with no break from incredibly high stress work. You will be doing the work of two people because you will have some co-workers completely incapable of completing even basic duties, and they will never be held accountable. You will be splitting your bonuses with them. The manager I worked for was terrible, unsupporting and did not care about the staff or the success of the office. The company runs on nepotism. You will receive more support, more pay, more appreciation, more satisfaction and more work/life balance working for one of their competitors.

Daily Routine of checking on current trucks in transit. Updating customers on their freight in route. Relay any problems accordingly to the customer & find resolution to the problem. Submits bid quotes to customers for potential freight opportunities. Required to be on call for nights/weekends & be in the office on the weekends. Sometimes not a healthy balance of work/personal life. Required to work longer hours than most to meet customers needs.

Poor management and bonuses are unattainable.  There was a lot of favoritism at the Phoenix office.  Not a positive environment.  Requesting time off was uncomfortable as management made me feel bad for asking.  When I made complaints to HR nothing was resolved as they favor management.  Worst employer I have ever worked for.

Top Job Titles	Average Salary
Logistics coordinator 15 salaries reported	$45,733 per year
Sales manager 9 salaries reported	$86,389 per year
Sales representative 6 salaries reported	$52,750 per year
Freight broker 12 salaries reported	$54,667 per year
Account executive 4 salaries reported	$82,500 per year

Working at Allen Lund Company: Company Overview and Reviews

Allen Lund Company

Allen Lund Company Ratings

Popular jobs at Allen Lund Company

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected