account executive

writer

ocean import specialist

dispatcher

operations representative

Alliance Shippers

I'm going to tell you the truth about this company and this is coming from the perspective of someone who worked in low level management for almost a decade: you will receive no support from upper management, corporate, or the human resources department. Where I worked, the other managers who were on the same level as me constantly undermined my authority, stepped on my toes and overstepped professional boundaries. Reporting these things to my immediate supervisor did nothing because they don't care about your well-being as an employee there. All they want is for you to do your job and not make waves. Everything just gets swept under the rug and there is no transparency. Then once you leave, and I have witnessed this personally being done to other former employees and I know this is being done to me now that I have resigned, the managers there have no accountability and blame you for everything since they know you can't defend yourself. You will also get people in higher management positions in corporate going out of their way to slander your work ethic to people who aren't even managers, even though when I was there I never received any of this feedback about my work ethic. So if what they are saying is true then why was that never communicated to me when I was working there as a manager? Wouldn't upper management want their lower level managers to learn and grow? Not at this company, in fact, you feel like other managers are threatened by you and go out of their way to sabotage you and hinder your upward mobility in the company. There is no feeling of community and support. It's just every person for themselves at least on the management level. I will say that I enjoyed the actual work itself and the other non-manager employees that I worked with. They were good hardworking people. Upper management and corporate expects you to micromanage employees and throw your power around as a manager and I never did that because I knew they were good people who did their work and they didn't NEED to be micromanaged. Despite what people try to say about me now that I have left, I know that the work at my office was getting done and done right and the employees were satisfied for the most part. I'm not even trying to claim I was perfect as a manager and that I didn't have room to improve, but I know I went into that office and did my absolute best and gave so much of my self and mental energy into that position and I genuinely tried to curate a healthy, happy work environment for the employees that I managed. If you do get hired here, I would just say to document everything anytime you feel something isn't right because if you try to report a grievance, you will have an uphill battle of managers and corporate not taking you seriously and trying to silence you.

Alliance has terminals/offices all across the country. The company is great, the owners -when aware- take great personal effort to make a healthy work environment. They take the time to come to the offices and interact with the employees, which is great. The terminal recently removed a toxic manage, but it was a double edge sword. To improve the culture of the office, it has become a zoo of mistakes and bad habits that go unchecked out of fear of becoming a hostile environment again. The department I worked in specific had a manager who knew the work and had the balls to hold that authority, but had zero idea how to accurately run a team. Team members are belittled and treated like children when they don't understand something. Procedures on various accounts change at the drop of a hate and it is not effectively communicated. Office policies and important information (like COVID related especially) were not communicated by the manager, but overheard from other manages either telling their employees.
Other managers in the terminal are very nice and willing to help anyone who asks for it, even though they aren't in their team. However, their is no security in being in one of the other departments. My department (the largest in the office) has an extremely high turn over rate. When they are unable to get anyone to apply for the open positions, people from other departments are forced into filling the holes even if they don't want to. Senior management is very kind and open, though effective at keeping a tight leash while not being disrespectful about it.
What absolutely destroys this terminal and reflects poorly on the company as a whole is a manager who can't see past their own ego and treat employees, contractors, and clients alike with respect. Their insecurities lead to them belittling and tearing down any strong employee who could possibly go somewhere.
As far as perks/benefits, etc. the initial pay rate is a lot higher than average starting rate for the type of position. However, raises are almost non-existent. If you do, somehow, get a raise, it is usually only .25 after you've been there for years. There is no upward movement. The positions that exist are pretty much set in stone and rarely vacated.

I start work at 07:15.  i run daily reports first thing in the morning.I check my emails and get the day started.I retrieve paperwork from our carriers upload them and scan them in .My job is to process and set up for payments on any additional charges associated with each pick up or delivery. I have to verify the charges are valid,dispute the ones that are not.I also check for any demurge or per diem charges on the equipment used for each load.,If there is storage at the rail i make sure that is paid or billed if needed. 
I have learned much at Alliance shippers. I learned there  computer 
system.I have learned all of the  ins and outs of all the departments.When needed i would assist in other departments.I have worked in the scanning department,payables and receivables.I also worked assisting the dispatchers.I think the hardest part would be training new workers.It's some what complex what i do and not easily explained.  I have many accounts and the rules are different with each.The most enjoyable part of my job is the fact that each day is different.It's challenging but fun.The people i work with feel like family.A great bunch or co workers.When i leave i will truly miss them.

Processed over 100 plus deliveries for the different distributors and companies I was assigned to daily. I learned a lot about the accounting side of shipping businesses, and the type of paper work and computer programs that are used to process shipping deliveries and payments. Management was professional, and very understanding. The hardest part of the job was communicating with the different companies regarding needed paperwork in order to release shipments. Sometimes management needed to step in to help receive what was needed.

I do not recommend anyone seek employment with this company. I'm sure if the health inspector came into the building it would be condemned immediately, aside from filth, everything is falling apart and management couldn't provide sufficient paper towels and toilet paper to get through the day. The morale of the company is rock bottom, every employee is miserable, the management treats the employees like children. Rather than finding out ways to improve morale, management just says "you know where the door is". I was let go for taking my sick child to the doctor.

A typical day at work was always hectic. Although I have a lot of recommendation emails from my boss and the sales force (all on the road), some inter-office management never had a positive thing to say. My co-workers were great people and very hard working. We would always go the extra mile for our customers to help with their concerns and to rectify problems or complaints, forming great relationships with the them, and following up to see that that their shipments were delivered without any problems.

This is a company that views it's employees as cogs and not individuals. It does not matter what your work experience entails, they will pay you the absolute minimum and give you almost zero vacation time. Your superiors will not give you an ounce of respect but will expect you to bend over backwards for them, whether that means staying late with no promised overtime, or taking the blame for their mistakes. Overall, not a great place to give your years.

Punch a clock and log time card to management.  
Process rate requests from sales or customers for intermodal transportation
Request specials from the railroads for pricing for customers providing us volume of product moved 
Process bid requests and projects for customers for ideal rates to move their product

Management has no issue screaming and cussing at employees despite the level of error. They say they offer raises every year but have not followed through on their word. Management is not interested in hearing employee feedback, they only their way. Once you are hired into a position that will be as far as you will go. Overall, not a company that values their employees.

Favoritism. No pay increases. Unpaid overtime. Seldom recognized for service.   Most of the work done by a few dedicated people. Whenever someone was absent or left the company, the workload was increased for those few people-  never assigned to the slackers.   People who were poor workers were never written up or expected to improve. I

Top Job Titles	Average Salary
Account executive 5 salaries reported	$69,500 per year
Writer 1 salary reported	$43,680 per year
Ocean import specialist 4 salaries reported	$22.13 per hour
Dispatcher 2 salaries reported	$26.22 per hour
Operations representative 1 salary reported	$47,500 per year

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