nursing assistant

licensed practical nurse

resident assistant

occupational therapist

mental health technician

Allied Services

As switchboard operator you typically greet and direct visitors, and direct calls from both within and outside Allied Services. Phones were just upgraded. You typically use your employee ID to log into the system where you can check work emails to see incoming patients, to access the patient Census, and to visit the Allied Services employee website.

For the most part, after you're trained you work independently, or sometimes with the manager (though she is in a separate office). Management is fair and flexible and great with the training process as well as with communicating the new policies and procedures to all of the operators and making sure everyone is on the same page.

The job is very easy going. Some days, like the week days you will get get busy with a lot of calls from within Allied Services asking you to reroute the call to a different employee or building. Over the years operators have cataloged most of the extensions so they are all easily available in our own little book, as well as an online official employee directory. Week nights/weekends and holidays are very relaxed and you mostly deal with visitors.

Pay is raised after you're there a certain amount of time. I started 8$ I believe and now I'm making about $9.50 an hour, so it's not bad pay. You also get time and a half on holidays. It is also easy to see when other positions open up within Allied Services to advance or relocate on the employee website.

I first started working for Allied Skilled Nursing Services in 2000. I worked in several departments starting with the mentally handicapped and then with the physically handicapped, along with the mentally challenged people who were also physically handicapped. This was a very rewarding but challenging job. The facility has several hundred residents in several locations and I worked in quite a few of them. Every day you would go home with a tear and a smile. Sometimes the tear would be from a loss of a resident we got to know as a family member. But, we would laugh with some one who could just crack a joke or make us smile. It was a difficult job and if one asked if I would do it all over again, I would have to say ABSOLUTELY, without hesitation. The reward was far greater than the money or the tired feet. I hated to leave any of these people and I am still in touch with some of them to this day. The staff had a variety of people to work with and some of them are my best friends still. I worked all three shifts, third being the hardest but it was the best way to really get to know everyone. I loved my supervisors, they listen to everything anyone had to say. We had tough times where staff was at a minimum but, I learned how to work alone or be part of a team.  I look back at the entire ten years and wish I had started working there, twenty years earlier.

The job was good at first,  staffing was good 5/13 staff to resident ratios, independent residents fit for an assisted living workplace (which many new moving in was nursing home level care whom needed 24/7 aides since we couldn’t provide the level of care they needed) communication was blamed on staff not working together, which we found out was just management using our coworkers as an excuse for their staffing problem, ratio slowing turned into 3 people taking care of 70 ( 5/13 ratio turned into 1/23 ). When brought up issues about a communication book or mandatory shift report, we were told we are grown adults and should be able to communicate ourselves. When brought up issues about the staffing and doing more than our jobs entail, we were told that they (our supervisors) have had worse jobs and to suck it up. Good behavior was rewarded not with bonuses, but with pins and kids stickers bought from Amazon. Overall the residents were amazing and made the job worth working everyday, co-workers staying out to help (even reaching 24hrs in one shift!) and coming in early/on days off/ and staying late! Unfortunately the new management seemed to be the downfall of the job, but helping the residents with daily life made the job manageable. 

The job is rewarding and fulfilling in a very fast paced environment. However, the job duties go above and beyond what could ever be described in the listing. There was never enough staff, which meant you were constantly cleaning up after other people's mistakes both literally and figuratively. The turn over rate was so high because you get paid so little for the amount of work that is expected from you with 0 support from management. I wholeheartedly believe that this work environment was the most toxic setting I've ever experienced. You're constantly getting mandated to do overtime because no one wants to work for so little and especially not for manipulative immature management. It's a shame because the job itself is incredible; however,  no one wants to stay because of the unnecessary drama. 

Very few employees have work ethic nevermind compassion for the people they care for. The company pays well but doesn’t give raises just a 2% cost of living increase each year. Majority of the nurses are there to pass meds asking them for help is like pulling teeth. Some of the charge nurses enjoy playing on their phones, with stickers, and gossiping rather than help the aides or nurses. Management sucks to say the least. If you have a complaint or problem they just give you the answers you want to hear but never actually do anything to solve it. No one recognizes hard work. No one does checks to make sure things are being done at all let alone correctly. The other aides are quick to hide or deny help. If you’re floor is overstaffed they’re more than happy to pull you to a floor you’ve had no training on. If you’re lazy or simple minded this is the place to work.

Very poor and unprofessional management. Working per diem, you are either overworked or never called in. Months ago they went through “downsizing” and I was told I’m better off finding another job then eventually was taken off the schedule for a month and a half without work. Supervisors don’t help much and instead hide in the office all night. Some nurses were helpful but most were very unhelpful and lazy, not helping out at all and expecting too much from the aides. Aides are overworked and deal with understaffing a lot. If census isn’t too high, they cut staff and send people home, leaving too many patients with very little aides, creating a very stressful work pace. Working with the patients and helping them was great; however, rehab accepts a lot of patients needing much more skilled care which makes it more stressful to help/transport them with such little staff as it is where is they belong in a skilled facility.

Allied Services is a diverse corporation encompassing many levels of post acute care.  Although there has been turnover among newer staff members, the core group of therapists has been there for 20+ years which creates a supportive, family-like atmosphere.  Allied has the latest and greatest cutting-edge technology to assist patients in meeting their treatment goals. Allied encourages staff education by paying for conferences and courses.  Although Allied offers many opportunities for education, the chances for career advancement are limited.  Thus, salary tends to be fairly consistent over time.  Leadership anticipates changes in service delivery and plans accordingly.  Overall, I feel privileged to be part of this wonderful organization.

Great place if you're a new employee or someone incompetent or lazy. Huge sign on bonuses for new nurses, high rates for on call staff but nothing for established long term staff. The yearly 2% bonus (if that) is given to everyone regardless of job performance. The experienced staff get the worst assignments, higher expectations while the lazy workers just do the bare minimum.  As a nurse you're expected to do an inordinate amount of lifting, aide work, secretarial work and MD/PA orders besides your own nurse duties. Turnover is high because the new nurses see all the physical work and paper work they're required to do and don't stay long.  Nurse to patient ratio varies by staff member based on laziness and competence. 

Over the past 30 yrs I have worked for Allied 20 yrs. Most recently for the past 10 yrs. Allied at one time was a terrific place to work. But in the past 5-6 yrs it has changed Poor Management that made mistakes but never owned up to them. Openly talked about people behind their back after they left the room. Everything that made Allied what it was has slowly disappeared. My hours were being cut  I tried to work with them but they didn’t mind losing a honest dedicated hard working gets along with everyone willing to help anyone employee. President of the company makes 500,000 + but they always start at the bottom to try and cut cost 😡😡

Riddled with office politics and self destructive chain of command practices. They do alot of good but they could accomplish much more if it were not for the flawed and vague chain of command structure and an impenetrable top management boys club. It is definitely a division that believes the field serves management instead of management serving the field. If you don't understand this distinction then Allied is probably the place for you. I should note that I did not work for the main rehabilitation side of Allied, I was part of their janitorial division. These are very different entities, cultures, and management groups.

Top Job Titles	Average Salary
Nursing assistant 3 salaries reported	$21.33 per hour
Licensed practical nurse 1 salary reported	$30.00 per hour
Resident assistant 3 salaries reported	$16.33 per hour
Occupational therapist 3 salaries reported	$35.00 per hour
Mental health technician 1 salary reported	$15.50 per hour

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