security officer

event staff

military police

guest service agent

security screener

Allied Universal Event Services

Typical Day at Work:
Check in at the venue, typically 3-4 hours before the event starts (depending on the event), get your assignment and uniform issued, quick pre-briefing at check-in, get deployed to your area briefing spot, then you're deployed to your post with written post orders spelling out your responsibilities, work your shift, return to check-in to turn in your uniforms and equipment. A typical shift for most events at NRG Stadium can run between 6-and-8 hours, depending on your post.

What Have I Learned:
AUES Houston, and by extension, the client, is very serious about training for major events which take place at the venue. Through that training, I've learned how to handle security risks should they occur through hands-on and classroom training and I've learned a lot about some of the "back of house" and behind the scenes activity that makes an event successful. As with any national company, the level of training and commitment to that training can very from branch to branch, but the Houston branch and their respective clients make sure you have to tools to succeed.

Management:
There are times when reaching out to management can be difficult, but you also have to be aware there are a lot of staff working in this market. By and large, however, AUES believes in promoting from within, and it shows with a management team who understands what front-line staff are dealing with. On event day, the Houston management team is heavily invested in ensuring that the company meets and exceeds expectations set by the clients and giving us the tools to succeed.

Workplace Culture:
Your event day team has the potential to be your family. The veteran staff are always willing to offer advice and constructive suggestions for how to improve at your job. If you're willing to put in the effort to enhance the event day experience and you're willing to learn new things, you'll have a great run with the company.

The Hardest Part of the Job:
For me, the hardest part of the job is not taking things personally when guests get upset or if you're being critiqued on your work performance. It's something I've worked on over the years, but it can be tough to overcome; you just need thick skin and a willingness to move forward to be successful. Also, the majority of positions require you to be on your feet for several hours at a time, though you are afforded an adequate break period

The Most Enjoyable Part of the Job:
Learning new skills and working in positions of high importance and feeling like you have the support of not only your managers and supervisors, but also your co-workers on your crew.

The Most Enjoyable Part of the Job:
Earning the trust of my coworkers and my supervisors to the point where I've been placed in higher importance posts during my time. As someone who's been in the field for several years, working for AUES Houston has been the best choice I've made in a long time in part because of the appreciation management shows to their employees.

Review of Allied Event Services

A Typical Day at Work

A typical day involves managing disorganized events with minimal support, dealing with unsafe or chaotic environments, and constantly staying on alert. Personal belongings are not well-secured, so you must be careful about what you bring.

What I Learned

I learned to rely on myself, protect my belongings, and navigate a workplace where policies often seem arbitrary and poorly enforced.

Management

Management is unresponsive and lacks professionalism. They enforce policies that can feel unfair, such as requiring employees to remain on-call a few days per month even after submitting a resignation. Reprimands are common, even when you’ve communicated your intent to leave.

Workplace Culture

The culture feels indifferent and unstructured. Teamwork is rare, and employees are often left to fend for themselves without proper guidance or support.

The Hardest Part of the Job

The hardest part is dealing with the lack of proper organization, poor management practices, and being forced to comply with unfair policies even after trying to leave the company.

The Most Enjoyable Part of the Job

The paycheck is the only upside. There’s no real sense of fulfillment or support in the role.

If you’re considering Allied Event Services, be prepared for poor management, inconsistent policies, and the need to stay vigilant about your belongings and commitments.



Landmark is one of many staffing companies that help fill the issue of sufficient manpower for stadium events. To save money, clients will hire more staffing than actual private security. Landmark offers potential applicants more money to their wages if applicants have a guard card, but not by much. For example, a staffer may be paid $12/hr for one event; while a staffer that is verified to have a guard card may be paid $13/hr. 

Be prepared to stand for long periods of time, doing dull work. Be also prepared to work long hours. I've seen a lot of people work back-to-back shifts and stay at hotels just for certain events. If you eat your lunch, do it out of the public's eye. Apparently we're considered not appealing to look at when we eat our food as a basic function of being a human being.

When you arrive at work, there are crowds of people waiting to clock in with their employee badges. They are issued uniform shirts or jackets, so remember to arrive on time or else you may be issued a top that may be twice or three times your size. Do not expect a radio for communication, those are meant for supervisors. After, you're assigned a supervisor or a supervisor picks you to be in their team. From there, you could be doing a variety of different things. If you plan on working long term for this company, find a competent supervisor and stick with that supervisor. 

The money is okay, if you are fresh out of high school. I would not recommend being a staffer as a full-time job. The amount of hours is directly correlated to the amount of events held in that given season or year.

depending on the event, at a concert we would brief the amount of guests expected and any contraband not allowed that we would normally overlook. If I am working at the doors I am patting people down and checking any bags they may have to make sure they meet requirements to enter the venue, and if I am on a ramp it means I am standing on the side of the stage making sure nobody but authorized guests have any access to the stage or the artist. I am also known at both a stadium event and a concert venue to write thorough information about a guest who is being removed from the property de to not following rules of the venues. With each report I have to collect personal information and the reason as to why they are being removed for proof of them attending said event and incase there are questions later on it can be on file. Management is thorough with the hiring process and scheduling. head management is always making sure that everything is safe and in place and taking the correct steps to continue the upmost safety. The hardest part of the job is sometimes the people attending the events, with each event you have alcohol and large quantities of people and with alcohol can come difficult people who don't understand or refuse to accept the consequences of their actions, however the best part of the job is working to keep everyone safe while enjoying a football game or a concert of your choice which is nice because you can decide what concert you work!

Lots of focus on wearing all black from head to toe.  The no collar top or t-shirt must be all black, must wear a belt and it must be black; slacks must be black but no jeans even if they are black.  Must wear black socks that cover your ankles.  Shoes must not have anything on them and must be all black including the soles. 
Managers are friendly but strictly stick to company policies no exceptions. 
Overtime only allowed during Houston Livestock Show and Rodeo. Only Thanksgiving Day, Christmas Day and New Year’s Day permit holiday pay. 
Must wait in line to be scanned in to work your shift, receive your shirt or polo so you can go to get on a supervisor’s board to be assigned a post.  They give you post notes so you know what you are responsible to do at that post.  They give you an oval name tag to wear which you must bring with you when you confirmed a shift and show up to work.  If you forget that oval name tag you are sent home. You also get a company badge that’s scanned to check you in. 
Your supervisor takes you to your post if you don’t know where it’s located.

Shifts are first come, first serve. In order to work, you are required to call in during the specific time and hours to create a work schedule. Shifts were usually 10-12 hours in length depending on the event and the time to clean the venue afterwards. Working at Heinz Field everyone was required to use see through bags when entering the building. All belongs were stuffed together into baskets and locked in storage rooms but were not separated, you were responsible for holding a ticket throughout your shift in order to claim your property. There was never a particular supervisor, there were several, and you never worked with the same group of people more than once. My job description varied daily. I was responsible for patdowns, bag searches, securing the premise, floor security, and clean up. The hardest part were the hours without breaks. It took it's toll on me physically. I did however, enjoy the shows, and any form of entertainment that I witnessed.

What is the best part of working at the company?
You got treated with actual respect and you got along with all your co-workers and all the supervisors were really cool on one side that I worked on and they were very understanding as well very professional very nice at the same time miss that job a lot peace.

What is the most stressful part about working at the company?
Nothing really just sometimes you got the good people that work with you and then you got the ones that get on your  nerves.

What is the work environment and culture like at the company?
Very friendly very nice and ok

What is a typical day like for you at the company?
We would meet at outside of the stadium everybody will be told where they were supposed to go and work like if it was East club West club North club or South club everyone had to be in that specific club throughout the whole game and after that we clock in clock out and go home and sometimes we might get switch between clubs depending on what happens other than that landmark might have been one of the best security companies I ever worked for yeah it's that place peace.

What is the best part of working at the company?
The venue events are the best part about working at Allied Universal Events.

What is the most stressful part about working at the company?
Management is the most stressful part about working at Allied Universal Events.

What is the work environment and culture like at the company?
The work environment and culture has low morale. An employee is just a body to cover a space. Management is unreliable and unorganized. The turnover rate is high and the pay is low. Management cannot be relied on for employment references or transfers within the company. 

What is a typical day like for you at the company?
When I arrive I clock in. I don’t always know where I will be working within the venue until right before the event starts. Many times we are understaffed. I sometimes get a 15 minute break in a 4-6 hour shift after being told that they don’t have to give us a break at all. Uniforms are issued at the events and many times they have not been properly cleaned.

What is the best part of working at the company?
I just want to grow with them Landmark Event staff because I know some of the up and down staff goes thru. I would like to help them in a better way!

What is the most stressful part about working at the company?
They take care of our staff but STRESSFULL part is lunches for staff caps and gloves and have hot chocolate for the staff who works at thems gates. 

What is the work environment and culture like at the company?
Fast paces ,pay attention to public when entering the stadium and around you. You meet the crazy people but are nice and respectful, and meet people from all around the world.Its HAPPY environment.

What is a typical day like for you at the company?
Fast paces taught to staff give direction on what to do or not to do. And we check uniform attire if it corrected and shoes. Tell and teach how to work dectectors what to look for. Teach the staff watch their surroundings, and stay your assigned spot. Searching and looking for unwanted prohited items not allowed in the stadium.

During off seasons there is very little work on a big scale. Although if your a good worker they will call you for private events or you can make good many with this company if you prefer graveyard shifts. There is always a need for very flexible dedicated employees. The most difficult part of the job consists of long standing periods which is standard for most security or event staffing positions. Pretty chill for the most part and you get to see really awesome things and possibly meet very well known people. If you are someone who can hold a professional composure in these situations and come to work you will advance to supervisor positions pretty quickly. The management has come and gone but the pay has increased so that keeps people employed and also you can work when you want based on a list of events offered they just ask to stick to what you scheduled if possible. Other then it not being a regular 9-5 job its a pretty cool place to work if in needing employment.

Top Job Titles	Average Salary
Security officer 20 salaries reported	$17.54 per hour
Event staff 14 salaries reported	$18.29 per hour
Military police 1 salary reported	$30.00 per hour
Guest service agent 4 salaries reported	$17.25 per hour
Security screener 3 salaries reported	$18.50 per hour

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