call center representative

inside sales representative

sales

personal assistant

Alpine Home Air Products

Alpine has been a wonderful place to work!  The environment is very open and collaborative and they go above and beyond to ensure you have all of the tools and training needed to be successful at your role.  They are quick to recognize your skill set and reward hard work with promotions and increased responsibility, allowing you to grow and excel both professionally and personally.  As an E-commerce company, things do move fast at Alpine.  This presents an excellent opportunity for learning new skills and applying those you have to utmost potential.  Alpine hires mature, goal driven individuals who pride themselves on a collaborative team spirit and an internal motivation to get the job done.  This makes the atmosphere and culture at Alpine one of the most outstanding that I've experienced.  Everyone is happy to help from the CEO down to the inbound call operators which fosters a spirit of growth and team work that is hard to find elsewhere.  While the free snacks, nap rooms, and open beer tap in the late afternoon are certainly nice perks, the environment as a whole and the people working here are what truly set Alpine apart.  Working for Alpine has been one of the most positive and motivating experiences I've had.  I would highly recommend Alpine to anyone who is driven to succeed and is looking for an employer who really cares about their personal growth and success.  Hands down the best place I've ever worked.

I have worked for 3 fortune 500 companies and 5 smaller companies including this one. 

Alpine Home Air is by far the best small company I've worked for. 

Does the job get a little repetitive? Yes. Are customers tedious to work with? Yes. Does this job have little annoying nuances? Yes. 
What job doesn't? Every job has its quirks. This job's positives significantly outweigh the negatives. 

As with any small company, there is room for improvement. The benefits can be better, however in the 5 years I have been here, they have improved every 12 to 18 months. A few more improvements and it will be up to par with any Fortune 500 company. 

Having only 2 to 3 weeks vacation time is not enough over the long term. Even if it was capped at 4 weeks. It would be amazing to have that. A complete game-changer in employee productivity. 

Especially for the sales team. It's good to be able to take long vacations to recharge. Overall, the work-life balance is great.

This company's commission is a joke. Ask them to explain it, in detail, before you accept the job - seriously, ask them to explain it and they won't be able to. The COO of the company can't even explain it because it's such a crazy formula. They nickel and dime your commission to where you're lucky to see more than a couple hundred ler month. If you're an established top sales person, you get the better leads. If you're new, you get garbage. You have to crush it on small sales to move up to the "medium" leads where you compete with veterans of the company.

Unless you're a veteran of the industry and know HVAC (mini splits in particular) you'll end up getting grilled by management until you're either terminated or realize you can get laid more money elsewhere. 

I was hired in a small group and 3/4 of us quit after three months. The 4th quit after 6 months. 

The sales department is fast-paced due to the volume of warm leads that come in daily. This is one of the few sales positions where I didn't have to do any sort of prospecting/cold-calling and have had more leads than I can keep up with. Good problem to have a guess. The commission structure is attractive with some of the top people earning 5 figure commissions during the busiest months. The loft office in Chicago is comfortable with a nap room, endless snacks, and a beer tap that turns on after 4pm. It's also refreshing to have competent coworkers in all departments which helps to make the company operate like a finely tuned machine. The most challenging part of the job is learning all the techincal information about the products but the initial training is solid and it definitely got easier over time. Would definitely recommend as a great place to work and grow.

Stay far away. This place is toxic and badly run. Employees are micromanaged to distraction and frustration. Middle management is just a mouthpiece for upper management and have no voice or say so. Compensation is ridiculous. You could be there for years, but someone new can start and make more than you do. They say there’s paid holidays, yet they can force you to work, because they’ll open. Favoritism is rampant and their motto that things change fast is just a way of saying nothing is organized.  And you’ll be lucky if you are advised of the change because there is little communication. Not worth your time. 

There is no communication from upper management to the lower management. If you bring issues to management they will be swept under the rug with no resolution. If you need a home/life balance or fair pay, look elsewhere. It doesn’t matter if you’ve been there one month or ten years, expect to be treated poorly. They say that they favor the sales staff. If you were to ask the sales staff they’ll tell you that’s also false. Every role within this company is handled poorly. I’ve never been with a company that was so micromanaged. Don’t walk - run. There are far better companies out there.

Working at Alpine as an Inside Sales Consultant has been a great experience. The team is full of motivated and friendly individuals who make coming to work enjoyable. The management team is approachable and responsive to feedback, and the training process was thorough and helpful. I also appreciate the emphasis on environmental sustainability.

The training process was thorough, and I feel confident in my abilities to help customers with their HVAC needs. I love the emphasis on environmental sustainability, and I feel proud to work for a company that's making a positive impact.

They fire then aim with any changes in the company, leaving anyone not in upper management scrambling.
Constant job shifts and title changes leave you unaware of what you're supposed to be doing.
Lunches/parties/picnics where the price of the event is better to go to employees paychecks.
Lack of middle management and consistent feedback.
Have to fight for things that were promised in interview and orientation.

I spent 3 years here, and had a great time.  There was a lot of room to expand my skills and learn new things.  Alpine launched my career and I have a lot of positive memories about the place.  The CEO definitely pushed me to become better and better.

Top Job Titles	Average Salary
Call center representative 93 salaries reported	$16.27 per hour
Inside sales representative 23 salaries reported	$40,000 per year
Sales 3 salaries reported	$53,333 per year
Personal assistant 1 salary reported	$35.00 per hour

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