retail assistant manager

brand representative

stock manager

assistant manager

stockroom manager

Alumni-Hall

I used to work here as a college student trying to pay for books and other things that I needed. I was given 4 hours once a week (every Saturday) at first I thought it was because I was new here at the store but then I noticed that only the workers who were African American (like myself) had similar schedules. I was never late to work and I used to always go above and beyond doing tasks without being told to do them, BUT that wasn't good enough. My current manager refused to give me more hours because as she said 
'hours are earned and not given" meaning that if someone else who had more hours called off and I was called and could not come in because of my other priorities (school) then that would decrease my chances of getting more hours. I had a reasonable schedule that I could work and she refused. Whenever there was innovatory only the African American workers had to work. And person by person all of the other African American workers were no longer working there, I was not sure their reason but I figured it had to be something that my other coworkers were doing until I went home for two weeks to visit my family and called asking about the schedule just to be informed that I no longer work there as well and if I wanted a job there then I would have to reapply. I have never been treated so unfairly at a job because of the color of my skin before and I would NEVER shop here again nor will I recommend this place to shop or work regardless of if this is the only store to shop at. I would walk into my job on pay day to collect my check and sometimes my other coworkers would greet me because they did not take the time to even acknowledge that I was working with them, or to even remember who I was.

A typical day at Alumni Hall consisted of helping customers with any and all needs that have to do with Alabama merchandise. Pleasing the customer is our number one priority. If its guiding customers  to our in store merchandise or educating the customer on where to find the desired item. We can do this through our Point of Sale system, which is linked to all other stores in our company. After customer service  we receive incoming merchandise into our system also using our Point of Sale system. Once this is done we are encouraged to use our creativity to merchandise the new items into our existing inventory. It always a joy to see how someones mind works when it comes to organization skills and innovation. Other than that we focused on cleanliness and overall functionality of the store.

Disregarding anything about management, the job itself is ok. You are working with college-aged students most of the time and you are able to build community from that. 

Factoring everything else is where the job lacks. There is 0 consistency with starting pay. I was hired at one of the lowest rates at my location with a bare minimum raise that didn't put me (or others at the same rate) equal to our coworkers with the same job title. Pay is not competitive nor do the benefits make up for this shortcoming. If you have any extracurriculars going on and you are working here, you will more than likely need to quit one because they are not as flexible as they claim. My manager (and ASMs) liked to gossip about associates behind their backs and each others.  You WILL be understaffed
Supervisors are too out of touch at a store level to be effective at their jobs


Help check people out at the cash register if anyone needs help.
Flipstack and organize shirts, tables, and the store to continue to make it look neat and presentable.
Maintain great customer service by greeting everyone who walks in the front door asking how may we help you out today.
The most enjoyable part of working at Alumni Hall, is that everyone is very nice and understanding.  The managers are there to help you grow as a salemans and leader rather than just there to yell at you and make sure you get all your work done.

Cut throat management team who will use you up and throw you to the wolves. Unprofessional organization without organized HR so really no one to go to with issues. Hours aren't terrible but pay is. No job security as I've seen managers let go for anything and everything! Upper management and corporate offices are horrendous. They will feed you garbage and act like they have your best interest in mind but only until they no longer need you. Save yourself time and headache! Apply elsewhere.

This job would have been great, but for a few things. My store's manager left and the assistant manager took over. They very rarely did their job, instead fostering it on others. I left shortly thereafter. I loved everyone else and had no conflicts. 
It pays middling, just enough really for the slow retail environment, but when I say slow, I mean if you aren't management, you probably work once a week except during your team's season. 
They didn't really promote from within beyond key holder position, opting instead to hire others in. Very close knit, though, and very pleasant in general.

This was one of the easiest jobs I had. However, the lack of communication was very telling. Clothing was moved around every night, it didn’t matter how hard you tried to memorize the store, by your next shift things would be all over the place. It was crowded. We were expected to size hang our entire shift plus the 1-2 hours that you had after closing. They weren’t the most inclusive with the new hires, and made you feel dumb for asking any questions. It felt impossible to ask for help finding something without getting a snarky look. 
So while this job may be easy, it was miserable. 

What is the best part of working at the company?
The customers are really cool! You get to meet a bunch of new comers to the city!

What is the most stressful part about working at the company?
The constant inventory, and sometimes the coworkers are childish.

What is the work environment and culture like at the company?
It feels like high schoolers in college at work.

What is a typical day like for you at the company?
Simple days. It is a bunch of checking out, doing inventory, and keeping the store clean.

Managers are required to work many hours.  They are consistently criticized and required to work overtime when the employees are cut down to 1-2 people in large stores.  They are not given enough up front help in training and are given little help in store set up.  Managers are also encouraged to not leave the store for breaks or lunches.  Employees are not compensated well and there is no award system to promote loyalty.

You babysit college kids and the homeless, your work statistics are based off of collecting emails that nobody wants to give. This company doesn't learn and penalizes its employees for the companys' bad decisions and poor market research. If you're not a creep, you will have a hard time getting along with most of the managers

Top Job Titles	Average Salary
Retail assistant manager 5 salaries reported	$11.60 per hour
Brand representative 5 salaries reported	$11.63 per hour
Stock manager 1 salary reported	$15.50 per hour
Assistant manager 1 salary reported	$17.50 per hour
Stockroom manager 1 salary reported	$12.00 per hour

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