delivery driver

packager

van driver

driver

truck driver

Amazon DSP

I'll start with the possitives: can be a pretty good work/life balance, since you only work typically four days a week.  You get to have more autonomy being largely outside alone.  You along with that get more exercise and thus tend to be in better physical health.  

The issues with this job, however, are numerous.  To start, there are likely no benefits associated with the job, but it depends on the delivery service provider (DSP).  So, no 401K, no health, dental, or vision insurance.  Mine offered some PTO based on time worked, which generally equated to two weeks.  It also offered an HRA, but you needed to already be paying for your own insurance out of pocket in order to qualify.  

Pay was an issue.  When I first started just after the lockdowns of 2020, we were told starting base pay was about $15.50, but that if you were a safe driver who drove under the speed limit mostly and didn't have any infractions you would qualify for bonus pay each week, which when added to the base pay would equate to $22.50/hr.  This never happened.  Despite being the top driver with impeccable driving scores (sometimes perfect), I never received those bonuses, which I found out a long time afterward was not just based on my performance but everyone of the DSP's drivers collectively.  Because everyone was always speeding, driving without their seat belts fastened, etc., we never could get "super fantastic plus" or whatever Amazon calls their highest driving strata, which happened to be the one necessary for bonus pay.  

Honestly, this job can be a lot of fun at times, or for a time, but I just hope you don't have a bunch of debt and student loans like I did.  This is a dead-end job.  For All the flack Amazon employee jobs get for working in the warehouse, first day on the job they get benefits.  For me, not only did I not get benefits, but about a year and a half into working there, I found a job sign for hiring at a local McDonald's paying $1-2 more per hour starting out than I was making even by that point.  Even now, I've seen job listing for this exact job paying more than I've ever made in nearly three years of working there, starting out.  

It is a very transient population of workers who drive for Amazon.  Not nearly as much so for those who work directly for Amazon (DSPs are privately contracted).  I would guess the average turn-over time is at least under one year, if not but a few months.  We've had a good number of people quit after just being oriented.  I wanted to quit after just my first day.

The DSP companies tend to personally favor speed over other metrics such as safety (although Amazon cracks down on them chronically in regards to safety metrics).  The reason for this is that Amazon mostly just pays the DSP a lump sum for the day according to how many stops there are and their locale.  This means, the sooner the drivers gets down, the more profit for the DSP owners.  Since it is expensive owning and operating a fleet of vehicles (especially when driven by terrible drivers - like they often are), it is hard the DSPs to stay afloat financially.  This in turn leads to the DSPs putting more pressure on drivers to get it done in a "timely fashion", which basically translates to, figure out a way to deliver this insane number of stops/packages in this ridiculous amount of time while still somehow maintaining all the driving and delivering metrics.  So, people cheat.  That is the reason why when you get into these delivery vans, you see the seat belts already buckled.  Even though this only saves a few seconds, it can bee seen as significant over the course of say 150-200 stops.  If one procedure (or the lack there of) can save you just a minute each time, that can translate to hours at the end of the day.  

Doing the math, the standard expectation for many locales was 20 stops her hour, or one every three minutes.  On a route that has 200 stops, that's 600 minutes to complete, or 10 hours.  That means that if you go as fast as you can, running to and from each stop literally, you have a chance to just make quota for that day, assuming of course you do not have a lunch or any breaks, including no bathroom breaks.  This is while people will often p** in bottles, or just out on the side of the road.  However, the thing is, your 10 hour shift is not supposed to be just delivering, but it's supposed to include all the time before and after leaving the station.  If that's not bad enough, there was a way on the ever so annoying and buggy Flex app to find out not only how many stops you would have left for the day, but also how many locations.  Yes, that means that those stops, as high as they were, were not all you had to do, but it was deceptive.  The amount of locations indicated how many stops (or addresses) you ACTUALLY had to do.  I looked one time for a route that said I had 188 stops; the locations count was 273!  If you do the math on that, there is essentially no way to get that many done by midnight, much less 10:30 pm (since our DSP was the last sent out for the day).  Because of this, you willboften find yourself working harder in order to get done faster, which means less money, since you are paid per hour.  

All in all, this can be a good job for some who don't mind the drawbacks for the trade-off of having greater freedom on the road.  However, I should mention they had cameras watching your every move even while driving, and they will deduct points or even drop you from the schedule if the cameras find you are distracted while driving, driving without a seat belt (even if it's plugged in), etc.  There is a reason Amazon DSPs tend to hire just about anybody and everybody, because they do not pay or provide nearly the same benefits as I've heard places like FedEx and UPS do.  

This job was great while going to school full time because it allowed me the flexibility of taking time off for school related projects if I needed to.  I also was able to do the same for seeing family and friends.  However, I largely did this while taking unpaid time off.  If you want a break away from corporate life, or just having a boss or other coworkers hovering over your neck, this could the be job for you; but still probably only for a time.  Once you get that desire thoroughly out of your system - however long it takes - you might find yourself like me: itching to just be with other people where I am not so rushed, I have more say, benefits, and it is a more respected career with upward mobility

Being a delivery driver for Amazon made me truly understand how terrible Amazon's "Customer First Policy" is. First off, if you have any physical health problems - bad back, bad knee or any previous injury that never fully healed, you absolutely should think twice before working as delivery driver for Amazon. The workload is quite ridiculous. On my second day,  I started with next to no training and was given over a 160 stops. To put in context, I am 6'2 and physically fit. It takes me 7 hours non-stop driving to finish a 100 stops especially in rural areas. I was so confused that day because I simply had no room to move in the truck, no space to even sort out the packages. Obviously that led to delays and the entire day just going terrible. I got home at 10:30pm and felt utterly exhausted. On my second day, alone with little training or knowledge of the area - the expected me to drive for 10 hours delivering over 250 packages in the middle of nowhere. Mind you - there is no rhyme or reason to the amount of workload you can get. You can get 100 stops today and get 160 tomorrow. The DSPs claim they are not in control.
After the first week, I was in so much physical pain that I actually went from 4 days a week to 3 days. I decided to pick another job or Uber in between. If I had continued full time, there is no doubt that I would have fallen sick.

You're meant to have two 15 minutes break and a 30 minute break. I quickly learned that, if anyone took those breaks you will most certainly end up spending 11-12 hours on the road depending on how bad your route is. You will end up getting home late, like 11pm. So I almost never  took the breaks so I can get home at a reasonable hour to rest. If you end up in a rural area, be rest assured that there will be no place to use the bathroom. You either hold it or have to drive at least a good 20 minutes  to a gas station which is most of your break.

Amazon monitors everything! If you end up with one of the trucks that have cameras inside; just know as long as the camera is on, you can be watched by Amazon or your supervisors. In 2022, I find that weird and I always felt uncomfortable when I was in a truck with cameras. Some people are fine with it, I wasn't. 
They also monitor everything else, when you use your turn signals, how long you have the car running, how long and often you touch your phone screen and the list goes on. 
Rather than use that information to create a better work balance for drivers, Amazon pretty much uses the data to find faults. 
Within two weeks, I mentioned to my DSP that some of the routes were so far in the unpaved country roads that I waste so much time trying to turn a 16 foot truck on tiny roads. They never got back to me, instead I was told 10 out of 300 deliveries I made were delivered with blurry pictures and I needed to work on that. 

Amazon will have you running up and down apartment stairs knowing fully well, how unproductive it is. With all the data they have, they claim not to know which apartment complexes need delivery lockers. They started asking drivers to make notes of complexes that don't have lockers as if running up and down stairs is not enough.

Oh I forgot to mention, their map app is one of the most horrendous I have used. Amazon has no excuse to have such a glitchy app. EVERY single day, I went on a route, I was either misdirected or confused by the map. If you are in a rural area it is much worse. It will tell you to take a right turn, and all of a sudden the icon spins a bunch of times and it tells you to go back in the opposite direction.

There are no days that I don't come home with severe body pains, headaches, sore feet and all. I really began to question if it was worth it. 
Now the idea of the job itself is not bad, but the realities are poorly executed. Amazon is big and its structure is so predatory that, it doesn't really matter what your concerns are, it mostly never gets heard. I have been harassed by racist rednecks, I have been chased and bitten by dogs, etc - issues that would be addressed in a normal company. Amazon is not a normal company, wonder why they are always hiring? Ridiculous turn-over rates among drivers and sorters.

It kinda make sense to me why the founder is not exactly loved. Amazon only cares about their customers, their drivers' physical or psychological well-being is of little to no concern to them. They will risk your well-being and safety to please the said customers. 
The pay in the US ranges from $16 - $18. When you put it  in context of what you have to do in a typical day, then you can see how drivers should be paid way more since they want you delivering up until 10:00pm, NO OVERTIME pay. Working yourself to exhaustion has consequences. 

The only real advantage in my case is that the hours were flexible to an extent - but do not bank on doing anything else on the day you work. You can't go back home and run errands and all that because you will get home later than usual. 

Another advantage is - it is good for loners/introverts. If you don't like people, can't handle being around people for too long, then you just might enjoy the long hours driving miserable roads and cussing at yourself and the app. But hey, some days you might have less than a 100 stops - if you skip breaks and run it through you might make it in 6 hours.

I remember telling a DSP who was trying to hire more drivers that - if drivers like myself had reasonable workloads, getting home at a reasonable time - we would be happy to work an extra day in the week. 
That makes more logical sense to me than overworking drivers so much that you need to hire more.
 
Again, if you have any sort of physical injury - bad back, bad knee or anything that hasn't healed completely; stay away from this job. 
The physically demanding nature of this job will aggravate any injury.

I hope some Amazon HR sees this and makes changes.



The Pros:
The job itself is easy and straightforward. You're going point a to point b and basically that's it. The only time the job gets difficult is during peak and holiday seasons or if you randomly get a 200+ stop route in a sprinter van. The average amount of stops I got was around 150 so that was doable in most cases. But when your van is packed to the roof at busy times it can get chaotic and stressful.

You work by yourself 90% of the day which is nice if you like working alone like I do and getting to listen to music and podcasts on the road is always a plus.

The schedule is nice because having 3 to 4 days off in a row is amazing but some weeks you do work less than 40 hours so the pay can be inconsistent. Overtime and opportunities for more hours were offered frequently at my dsp though.

It's a physically demanding job and you work entirely outdoors so keep that in mind before you apply.  Luckily most of the packages Amazon has you deliver are small and light. You'll get the occasional heavy package but it's not that bad. I did lose weight and got in shape as a result which was the only good aspect of this.

Customers were fine and appreciative most of the time. I rarely had negative encounters but does happen occasionally unfortunately. 

My co-workers and management at the dsp i worked for (TGZ Logistics) were great and I barely had any issues with my dsp. Many employees stayed with the company for years despite the high turnover.

I find driving to be therapeutic for me and before working as an amazon driver I was always traveling and whenever I'm going through it I would just go for a drive. Driving by yourself and getting paid to do so on top of that was great. 

The Cons:
The DSP you choose to work for will ultimately make or break the job. I've heard horror stories and only bad things working for certain DSPs that are managed poorly. Like most, I applied for the job blindly, not paying attention that Amazon hires contractors to deliver the packages for them so I got lucky landing on a good dsp. These individual DSPs have their own rules, standards and culture so before you apply do whatever research you can to make sure you're not joining an unreputable dsp. This can be difficult because there's little to no information about these DSPs online so you might have to bite the bullet. 

The pay could be a lot better. For the amount of work drivers go through we deserve more and Amazon can definitely afford it. DSPs have a wage limit set by Amazon so even if I ask for a raise no matter how long you've been there or how good of a driver you are it doesn't matter, your dsp can't do anything so theres little room for growth or advancement.

You have to fight arm and leg for time off. I remember requesting off one day three months before the date I needed off and when the date was approaching management denied it. Even when I offered to pick up other shifts the same week. ONE. DAY. 

The job gets monotonous after a certain point. Sorting package after package and going up to house after house does get boring.

The driver app sucks point blank. Route designs that are inefficient and don't make sense, the app was constantly crashing/freezing and driver support was the worst. 

Being constantly monitored by the camera and technology the vans have was annoying and you could get an event very easily if you're not careful (events are essentially demerits). It felt like micromanagement. If you look even one sec off the road or take a turn a little too wide, boom event. Too many of these events and they can take you off the road or fire you.

Your safety is at risk being on the road all day. Road accidents aside, most of my routes were in rural areas so unleashed dogs were my number one enemy. I was bitten and chased on multiple occasions due to irresponsible dog owners. You're not allowed to have any self defense weapons on you. Even if your life and safety is in danger,  Amazon basically tells you to put your hands up and do nothing. Use of self defense in any form results in automatic termination no matter the circumstance. Amazon does not care about your safety. 

Not having accessible bathrooms nearby in rural areas.

In conclusion, the job is alright. There's definitely room for improvement on Amazon's end. But it is Amazon we're talking about.

This was just my experience:

Everything seemed amazing! Encouraging and supporting DSP, Amazon giving us treats the first day, and being encouraging. Raffles to win prizes for being a safe driver. Gift cards for innovative ideas that help the team. Gift card for when you graduate following doing your first 8 routes. 

Amazon is INSANE when it comes "social distancing." They're on you like vultures if you are not but if you are wearing your mask too low, they ignore you. And then they changed to segregating those who had the vaccine and those who haven’t. You are being treated differently while the others are receiving special treatment. 

As weeks pass, the work load increases. During the interview, we were asked if we're willing to deliver 200 pkgs. Amazon is a huge company, so I figured their delivery software must be amazing!!! Oh how wrong that is! You will follow the GPS and it will take you to places that are WAY off the mark, and you'll have to call support to override it so you can complete your delivery. I was once on the phone with support for 7 minutes. That doesn’t sound long, but when Amazon wants you to deliver a package every 2 minutes and sometimes, the properties are 10 minutes apart. 

There is so much pressure to have the job done -and you're thinking 10hrs because that's what you were told the shift is going to be? Nope! They want you to deliver until their app tells you are about to exceed DOT standards, and then cuts you off. You bring back packages, Amazon will hate you. Your DSP will hate you. If a rescue route is sent to you, they will hate you. 

The DSP may not tell you right away, but you're on their dog poo list. There is no one pulling you aside to coach you, no one initiating help when they see you are struggling (but you don’t realise you’re struggling because no one lets you know that you need to improve or it will affect your employment). 

They just wait it out and in my experience, I did see other drivers were returning before me, so I tried to ask for their tips, but none would talk. So I went online, hoping to find helpful tips and I found horror stories. 

To work for Amazon as a delivery driver, you will have to ignore traffic laws, empty your bladder in bottles or cups (depending on your gender), and really figure out how to get that packaged delivered to the door and back in the van ASAP. No time for breaks, no time for GPS mistakes (it's always your fault in their eyes).  The stories were all the same: workload doesn't meet the time they said you have to get it done. 

They expect you to be done prior to the end of the 10hr shift...but they won't tell you that. They just will watch you burn. 

It was the second time the DOT driving time frame cut off my delivery in just under a two month period of this job. It was the first time I had brought back packages. I had asked Amazon if they knew what time frame a person has before they get fired (because of what I found online). They told me they know nothing and have no control over it (online research will tell you differently). Once I went to turn in my keys and delivering device, I was immediately told I am not cutting it and I need to turn in my badge immediately. 
I have a perfect driving record and it shows in my vehicle insurance! My last job, I was there for over 2yrs and never called out and never took a day off. None of that matters here. 
So if you are ok with being treated inhumanely, then this job is for you. They don't care about you, you're just a number and if you won't be their "pharmaceutical mule" you're disposable -and they don't even wait until they can replace you to get rid of you. 

I am not sure why people bend the knee. If all the drivers would stop bending the knee, Amazon would provide a more reasonable work load (I guess 100 stops tops), and they would have a way lower turnover with drivers. 

You've got under 2 months to figure out how to get 200+ packages delivered in 8hrs (although they tell you it's a 10hr shift and I found myself working 12hrs often, trying to get all the packages delivered) or be ready to be employed elsewhere.


You will start with overwhelming hours of video training from Amazon themselves which does not relate to your actual job. It related more to the individual FLEX driver out of a POV (personally owned vehicle) NOT a DSP driver. It starts ok the first two weeks then all of a sudden you go from 50-80 stops to 190+ stops in a small ford transit. Don't get me wrong it wouldn't be as bad if it was just the totes (Big bags with all the small boxes and envelopes come in) But then they OVER load you with 30-60 oversized boxes. Which at this point the 14 totes you had fill most of the truck up now you have to load up boxes to the roof with most being dog food and cat liter. And often cannot see out of the back windows which creates a very dangerous situation for the driver. BUT Amazon and the DSP tells you it all needs to be delivered because the customer will complain about their dog food being delivered late. So that's the first "point" Amazon/your DSP cares more about the package/Delivery more then your own safety while driving.

If you are a slower driver or a driver that struggles your DSP (well at least mine) Would call and degrade you while working saying you are ruining their "reliability" score by having packages being delivered late and coming back to the DSP station close to the cut off time or well past that time. Then proceed to compare you to employees that had finished 210 stop route by 3PM which not even their fastest driver would be done with a route this size by 3Pm. So 'Point" two is that your DSP will degrade you because your slower delivering pace is ruining their score which ONLY affects THEM. Because they make more money and get more routes off of you over working yourself delivering at a super fast pace.

MENTOR!!!
The ace of micromanagement. Mentor is an app that will track your every move. You yawn because your tired POINTS DEDUCTED. You sip water in-between stops while driving POINTS DEDUCTED. You curse and hit the breaks because someone cut you off POINTS DEDUCTED. Now on the rare chance your shift is under 11hrs these will deduct points from your total driving score. if your above 820-850 you get guaranteed 10 hours but with route of 190+ that take 11hrs because we didn't start delivering until noon there was no point and they would only use it as a tool to fire people. then we are told to drive faster and quick (Which you will get yelled at for also hence mentor an app that tracks your every move ) so your DSP will get more routes because you are going faster and getting done earlier so their reliability score goes up and amazon sees that and will bump up your route size significantly while your boss rolls in his gold coin tub after jumping in Via-Diving board like Mr. krabs does while spongebob is stuck behind the wheel of a dangerously overloaded van delivering packages while being micromanaged by Karen (Planktons computer wife) for every small move or infraction you make.

In the grand scheme of amazon dsp. Do your self a favor and be Patrick Star. Just stay home and don't even bother working. You will be better off staying at home or working a more consistent job (I.E Office/admin jobs at First Nautical Bank), or if your into trades (I.E sandy the squirrel) you will have a much better sense of self worth, Self motivation and most importantly a Work/Life balance where you can go enjoy your evening with your family rather a Prime box
Which one would you rather have?

END OF STORY: You are just a number to amazon and your DSP you are just there to make them rich as you make pennies for your work while they degrade you and treat you like a number.... Any job is better then this. do not waste your time or effort. if you do work here you will realize it gets worse then I explained above 

Management tells you to show up at 10am but they're not outside until 10:13am (2 min before clock in) for some reason managers group clock everyone in on their device instead of letting people clock in on their own devices when it is time to clock in. So imagine the rush of drivers trying to get clocked in before someone is late, and they have the nerve to mark you late or give your route away when they give people 2 min to clock in.. When we have all been in the cars for 20 minuets waiting on them. 
It happened to two people in front of me and I was thinking that is so embarrassing and just not right, I really hoped it wouldn't happen to me but it did as well. 
There should be more communication to drivers on if they are working, drivers should not be made to drive to work, and told they have no route and not get paid. Most people I work with drive at least 25-30 min to work. how can someone be asked to drive that, just so they can tell them there is no work for them and not compensate them.
Also they will post routes SOMETIMES 15-20min before you need to be at work so most people are probably on their way to amazon by that time, and cant check until they get to amazon, that they weren't posted on the routes, even though you're scheduled.. 
So then you might think you're off that day but nope they will expect you, with no communication to wonder up to them and linger around hoping they acknowledge you and have "something for you" most of the time they have nothing for you and wont acknowledge you until its time for the people who have routes to roll out in the trucks. 
When this happened to me they said "what am I doing here" 
Confused and embarrassed I left, the next day I was scheduled again and they didn't have a route for me again, so I went to wait in my car because I didn't have a route and they didn't allow me to clock in the day before like everyone else as usual, for the time I stood around waiting before they dismissed me without compensation. (we wait in a parking lot, no designated waiting area, clock-in, or check-in.) I got "in trouble" and lied to. They saw me go back to my car to avoid getting told "what am I still doing here" again. Two hours later they said "Why did you leave we did have something for you" they mark me as I skipped a day and told me to go in to talk to a manager on my next scheduled day.
The job is not hard in my opinion, it just is what it is. the way they have  it designed most people wont finish routes and if they do they're helping others finish theirs. you are not hired to run a route you are hired to work a shift whatever that includes for them. I love the job until management or dispatch is ridiculous, not accountable, or not realistic. I don't care where id have to drive or how many I have to deliver, it doesn't stress me out or worry me, I enjoy the core job. 
The lack of communication and disrespect management or dispatch will show unnecessarily is weird, to a point it feels like that is how they are told to act.

The managerial team is very encouraging and positive. Many of your coworkers are welcoming and happy to work with you as a team member to get the job done. However, the work environment is based on how fast and hard you can work. During the first week, all of your work metrics are being tracked and compared to other employees and company productivity standards. I worked overnight 1:20PM-11:50PM (4 days a week). 

During periods of high demand, Amazon forces you to work mandatory overtime, up to 2 days a week, for a maximum of 60
hours per employee. 

The work is hard, you are constantly moving throughout your entire shift: lifting, pulling, pushing, and bending packages of various types weighing up to 50 pounds. If you any issues with your knees, hips, back, arms or shoulders look elsewhere. Accommodations are available but requires an extensive medical review with paperwork to be filled out by your healthcare team and your accommodation (i.e., not lifting heavy packages) may not be honored depending upon the jobs at your location. I worked at the logistics/distribution center where we sorted packages from the Amazon fulfillment center before delivery. 

Members of the management team will occasionally visit you and “soft” encourage to work faster by highlighting when you’re doing well or remind you how slow you’re moving and offer suggestions to improve your speed. Many of the blue vest employees “Ambassadors” know technical details about how you can do the job more efficiently and/or “hack the system”, so your performance scores are higher and please management. 

Amazon encourages you by offering weekly gifts and raffles such as televisions, Apple Watches, and Bluetooth headphones/speakers for the fastest employees, but often these performance targets are hard to meet. You are constantly being pushed, in the nicest way possible (by most of the management) to improve your speed and “rate”, and every time you meet a personal or company milestone, there’s always the next one and someone who’s faster. It’s hard to keep up! Bathroom breaks are allowed but frowned upon during peak hours. You are given one 30 minute and two 15 minute breaks at set times (warehouse wide, all employees take them at the same time). The quotas are unreasonable and the work is both mental and physically demanding, difficult. You are tired each day and really need your sleep and rest for your body to be prepared for the next shift. Work and life balance is hard. My biggest complaint is VTO or voluntary time off. 2-3 times throughout your shift, your are offered to go home without any penalties or impact to your PTO if wanted. When it is slow or when a truck is late from the fulfillment center, employees are sent home to “improve” labor costs, making the job harder for everyone who remains on the job. A job which was already strenuous becomes exhausting and unbearable after 15-20 employees are sent home, forcing everyone to work harder. This is done every day and is unfair. Amazon can afford to have more employees per shift and spread the workload among more people, but it’s about money and pushing you to your limit!!!

Being a DSP driver was an unpleasant experience. It sounds easy being a delivery driver for Amazon but I can guarantee you its anything but easy. The typical day at work went like this: I showed up at 8am for debriefing and would get assigned my route, phone, and van for the day. From there I would drive to the Amazon Warehouse and grab all the packages for my route (The number of packages range from 150-350 packages, most of them in large totes) and would have to scan each package to add it to my amazon dsp app so it could GPS my routes. You would also have to separate and categorize each package with letters that each package had assigned (This was to put packages in order of delivery into the van so that your 22nd package of the day wasn't somewhere lost in the middle) while at the same time loading the van. You were expected to finish this in 20 minutes or less so that other vans could come in which meant you were rushing back and forth and already sweating (spoiler alert: you'll be sweating non stop for the rest of your shift, minus your lunch break) and getting exhausted. Anyways, you finally make it out of the warehouse and you're ready to deliver! Your first stop will usually dictate what route you have ie: an apartment, business, or house. If you're lucky, you'll get all houses. 

Apartments are my least favorite. There's a ton of factors that you probably haven't thought about. For example, most of the time you can't find any parking and end up blocking half the street or you have to park a block away and walk all the way to the apartment, another is that in common cases they give you the wrong access code into the apartment or they just don't include one at all which means you're wasting time waiting for someone to go in or out of the apartment complex to open the door for you. There's also the fact that each apartment route will have anywhere from 1-20 stops meaning you need to lug around 1-25 packages or more to each room. Another thing that many people don't think about is that when an Amazon Locker is full, you have to go deliver each package one by one (and it can be a lot of packages) and most of the times its full. 

Businesses are okay, it can still be a pain in the butt but a lot more easier than Apartments. 

So that takes care of the types of delivery you will do. Now the delivery experience itself. If you like working in a portable microwave and being baked alive, then this jobs for you (not taking into account the exhaustion you already have from running house to house). If you like being monitored the whole shift with how fast you brake, how hard you press the accelerator, how long you keep your car running for, or how hard you turn, then this jobs for you. If you like having to pick up someone else's slack by having to take some of their deliveries after having finished all your deliveries then this jobs for you. 

There's so much more I could go into but I would be writing a college essay at that point. Just know that if you prefer not to be miserable then please steer clear from this job. 

They give you a sprinter van and want to fit 15-22 bags with 10 to 20 something packages on each of them plus 10-30  “overflow” boxes which is how they call the heavy/extra large boxes. They rate you every day based on your performance and besides how much attention they pay to detail, Amazon gives them a graph that shows how fast you are expected to do your route and from my experience, the pace they expect you to go it’s brutally unrealistic. If you take a 15-30 minute break once a day you will underperform almost every time and at the end of the day they will give you a mouthful about it. So they basically expect you to deliver packages for 8-9 hours NONE STOP. If you are hungry or thirsty, you need to help yourself while driving from stop to stop. They make you come in at a certain time depending on your independent dsp, but they will clock you in depending on your wave number. I was usually wave 3 of vans to head to the amazon warehouse and that wave would usually get the keys to the van (which is when they clock you in) around 9:45-9:50 and so you were giving them at least 15 minutes of your time for free because guess what, they don’t tell you your wave number until you are already there. A normal day at ANY DSP is usually 150 to 200 stops BUT, on those stops they recognize ANY building as one stop. It doesn’t matter if you have to go to 5 different apartments or how many packages you had to deliver, they consider that once stop, so when they give you 180 stop be ready to deliver 280-350 packages in one day. Now, think about the amount of times you need to get in and out of that van, with that I can tell you from experience that your knees are going to hurt every day until you stop doing this job, and if your knees don’t hurt, your back will. The gps usually works, but when it doesn’t your day will be a nightmare because of they way they set up your route and everything around it you will struggle if that gps doesn’t work right. I’m a tall guy, so 100% of time I was not sitting I had to have my head turn to the side and the seats were very low so every time I had to get up from it I would struggle, so if you are tall that’s something else to consider, it’s very UNCOMFORTABLE. Now, the reason why I’m saying all of this is because I want people who apply to truly know what to expect and not get shocked like I did. If you think you can handle all of this plus maybe some other stuff that was not that hard to deal for me like having a smart camera watching your every move inside the van and recognizing when you are doing something they don’t want you to do and instantaneously sending a video of it to your boss. Then you go right in and apply, THEY WILL TAKE ANYBODY, good luck to you. I hope this is helpful to some of you.

I made the switch to Amazon delivery after 9 years working as a fast food assistant manager. I had heard horror stories and was apprehensive about applying but had been really interested in the job for a couple of years before I finally made the decision to try it. Once I did I kicked myself for not making the switch sooner. This is the best job I've ever had. I have always loved driving and I work best when I can be independent and be in control of my day. I work the same shift on the same days every week so it's easy to plan my life and have a routine which is something that aligns with my work values. I was also able to go on a vacation for my anniversary after only 2 months working and I had vacation time to use, so it was paid.
I must stress that the experience comes down to the DSP. Since you are employed by a third party company each DSP can have their own pay rate, benefits, scheduling, rules etc. I was lucky to be employed by a good one. 
On a typical day you are assigned a van and a route, you drive into the warehouse with the rest of your DSP, load your van, and then the rest of the day your following a GPS from location to location. You navigate and make your deliveries using the Amazon Flex app on a company provided phone. The app makes it nearly impossible to deliver the incorrect package or to the incorrect house. The job itself is easy but what makes it difficult is the flex app's sometimes illogical routing which will have you backtracking or having you make u turns on busy roads and streets. If Amazon hired someone to completely revamp the algorithm, the job would be flawless.
Also the better you do the heavier routes you'll get. For example if you have a route with 140 stops and finish early, the next day you might have 160 stops. Finish that early you'll find yourself with 180+ stops. One of my big gripes is that I now to over 180 stops a day and I'll finish about an hour before my shift ends and I'll then be sent to do a "rescue" route where you take packages from another driver who is behind and help deliver them. It gets really tiresome having to exhaust yourself on your own route of 185 stops only to have to do more work because another driver couldn't finish their 130. 
This isn't the end of the world most days but a work around that is to just learn how to go at the best pace to where you don't finish early but you don't finish too late. That way their won't be any extra time for them to ask you to do a rescue.
All in all if you are an organized person, can work independently, want to exercise, and enjoy driving around all day listening to a podcast or music I'd recommend this job. If you don't want to break a sweat, aren't a safe driver, and get too stressed with a packed full van and a deadline to empty it then you might want to look someplace else. 

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