tanker driver

delivery driver

truck driver

local driver

transport driver

AmeriGas

When I started working here, I loved my co-workers, the job wasn't over stressful, and I wanted to excel. I came in as a seasonal employee, and my goal was just to get called back next season as I have a 1 year old. I went above and beyond, asked for additional work during slow periods, and applied for higher positions within the company. (I worked in the call center). They have a very strict attendance policy, so when I had a miscarriage I made sure I got doctors notes for missed time, including time I had requested off and was approved for before I even missed the day and didn't really need a note for. However, for one day I got the 24 hour flu that was going around the office, and did not go to the doctor because it is costly on my insurance. That was fine. Then I was late 20 minutes, I called in BEFORE my shift to let them know I was stuck in traffic, and would be there as soon as I could. Well, in this instance, I was called a liar and told I could have said I was stuck in traffic and just overslept. For this reason, I was not eligible for re-hire. They told me this before my last day, and I assured them I would finish the week that I had committed to (we had all gotten our seasonal layoffs). And I did, and I did not do anything that might get me in trouble, it was business as usual. About two weeks before, I had seen a scuffle in the parking lot between three women I did not recognize, had mentioned it to a co-worker, and they went to HR. I did not report to HR because I couldn't identify the women, and they weren't being physical except for one of the girls pushed another to get her out of her face. Again, I was looked down on because "I knew them, but I wouldn't give any information". In fact, there was gossip around the whole office about how I wouldn't tell HR about the incident. So when it came time to file unemployment, because I had finished my season and had been laid off, not fired, AmeriGas would not provide my pay stubs and denied my claim, so I now have to appeal that, but many of my co-workers have already received their unemployment. This company has low morals on their employee's, and their customers, and they force their employee's to enforce their ridiculous policies but then will fail a call for absolutely ridiculous things.

There are people there that are dishonest and liars! When I started working there it was a great place after a couple of weeks when I got to know the people better... then everyone there left within a year and new people came that just DID NOT CARE about being a TEAM PLAYER... management changed a lot... but I enjoyed my job until I got sick (ICU for 4-days 2-weeks before Christmas) and I was told that I use to do the job of three people and was let go... they tried to hire someone to replace me but they could not find anybody that would work the hours and for the pay I did... within 6.5 years I went from 8.50 an hour to 10.51 an hour... also, they would write you up for the stupidest things... called a customer sweetie once and was written up for it, and another time I did exactly as I was told and then got written up for that too... they would never listen to your side of the story they just took the word of whoever made the complaint and wrote you up... everything is not black and white... there are two sides to every story and a lot of time the complaint usually was about something that I had no control over, also when they could not get what they wanted when they wanted it... I bent over backwards to take care of my customers and would go anywhere that I was needed at the drop of a hat (with a minutes notice) and never complain... also when I had a problem with someone I would go to them and not run to management and make it into something it was not... one person from the Madison, Florida office is a back stabber and a liar... watch out for her... I was good at what I did and I did not deserve to be treated the way I was... I would never have left unless I was offered a job with the state to get my retirement... now the whole office is gone there is nothing but a sign where I use to work... I traveled as far as Warner Robins, GA and was asked to go the day before I left... I loved working at different offices and meeting new people... but could not stand the back stabbing... PEOPLE NEED TO LISTEN TO ALL SIDES BEFORE COMING TO ANY CONCLUSIONS... the person complaining is usually the bad apple, but the one that makes the least amount of noise is usually the one that gets their way... in other words the one that was NOT A TEAM-PLAYER...

What is the best part of working at the company?
Possibly the pay depending on your position/department.

What is the most stressful part about working at the company?
Senior leadership. Everything is addressed and handled on a reactive basis. Everything is a band-aid, knee jerk reaction to an even bigger issue that the company is aware of but will let continue as long as it doesn’t interfere too badly with the quantity of gallons distributed (money made) instead of taking a structured and sustainable approach to problem solving, executive leadership focuses on “putting out fires” which creates a relentless cycle of issues ultimately leading to customer and dissatisfaction. Employee retention is a serious issue which furthers the overall feeling of burnout with the ever increasing, and impossible to manage workload. Every day working for this company feels like a circus. 

What is the work environment and culture like at the company?
In the Charlotte, NC call center where customer service takes calls and service is dispatched morale is low. It is a hostile and aggressive work environment. The gossip and rumors are never ending. The company has seriously lacked competent and present HR staff since the center opened in 2020. The building which consists of 2 floors and lots of office space used to be fully occupied but every year since opening there have been massive rounds of layoffs. The building is a ghost town with the few remaining members of the service team being required to still go to office when we could all be fully remote. Everyone dreads going to the office, it’s a miserable atmosphere. 

What is a typical day like for you at the company?
Overworked with unrealistic expectations and metrics. The amount of meetings we’re required to attend is ludicrous and counterproductive. Every minute spent on a meeting that could’ve been an email, is time taken away from us being able to dispatch service orders and provide customer service.

Typical work day is come in and inspect the truck, do paperwork, and get out on the road. Except two days a week when we'd do a "safety meeting" via zoom and waste upwards of an hour of our time listening to people repeat themselves or preach about something opposite of what we'd do. 

The work itself kind of sucked, lifting 50-70 lb propane tanks all day. Then refill all the empty tanks at the end of the day and repeat. 

The routers don't seem to care about doing their jobs (not all of them) which adds to your days and week. It makes zero sense to deliver to the NW side of town 3 days a week and then go back on an off day for a stop that comes up once a week. The routing drove me insane. 

It's extremely hard to get parts and office supplies. I've put in orders and have gone months without seeing them. 

Management isn't bad but they are very busy and hard to get a hold of sometimes. The company takes tools away from the drivers that could help customers out. Corporations has no idea what we're doing out here and comes up with random stuff to make our jobs harder. 

The dash cam has AI technology and it's constantly watching you for distracted driving, lane wandering, rolling stop signs, following too close, eating, and drinking (anything). It sends videos to the managers automatically to get you in trouble. 

The technology interfaces suck, document everything in this app, then document everything on this paper, then on this other paper, then text it to this person, then take a picture of the one paper in the app and you're done. Blows my mind that we had an IT department. 

The pay to me wasn't where it should be for dealing with hazmat and being in a dangerous job. I can make the same money driving locally in a non hazardous job. 

Overall I'd say this is a bad place to work because corporate is extremely out of touch with what's going on in the field, pay is low and the work sucks. 

As mentioned above, the district manager sets the tone for each location. Having only worked at one I cannot speak to others and I would caution against extrapolating anyone's experience (good or bad) in a single location to another one.

The company has very strict vehicle operator guidelines (in-cab cameras as well as forward looking) but only certain vehicles are equipped. So what will fly in one vehicle won't in another. Need to consult GPS? Pull off and stop, period. You cannot use (touch) any devices in the cab while moving.

There is a regional trainer which does a good job of the fundamentals. However, it takes time on the job to "get it". Much of the routine training (daily operations, timesheets, daily logs, etc.) are done ad hoc by another driver. I had a great trainer and was lucky. If had been another driver, the experience could have been much better or much worse.

Some locations results from AmeriGas buying up other companies. As a result there is little equipment standardization from terminal to terminal. As an old hand this won't matter. If you are new to the propane world this can be a big deal. It's the same with the fleet. No two vehicles have the same setups or safety interlocks. So what will allow you to crank one vehicle won't allow you to crank another, etc. 

In some locations the fleet is OLD and old translates into breakdowns. This can be a challenge when the "spare" vehicles are worse (age-wise) than the one you broke down in.

Having said all that, I enjoyed my time there and would go back if the need arose and they'd take me. The money was good. Overtime was available and plentiful during the winter (which I wasn't there for). The work is hard, but that was fine with me. It's one of those, "You get out what you put in." kind of jobs.

But I wouldn't hesitate to recommend AmeriGas to someone who needed work.

Normal current day at work: would be to travel to a location setup iPads for a roll out the next day setup trucks (make sure the software in the registers is correct and flash if needed, check installation of mounts, install if needed, install needed wiring), training day train for 4 hours entertaining and answering driver questions, support drivers for iPad and job related computer activities. 
Also test all application releases and provide documentation for the testing, write enhancement specifications for needs within the app. Write training and technical documentation for end users and fellow trainers.
Constantly learning new software programs and developing same. Learn better document creation. Learn better training techniques.
I work with a great team of technical trainers and Field Technical Specialist. Also work with in a great team of roll out specialist in different areas of the project. Work with a team of Developers to create support and enhance the in house application.
Hardest part of my job is being in what I call limbo all the time, Boss has a 2 faced way of recognizing talent, hard to work for him since he seems very hard to please. Working with an unattainable budget.
Best part of my job is Working with the new equipment and application, being able to provide the specifications to enhance and fix the application, both current and new applications. Meeting and training new people, working with a daunting challenge to train and sell the project to some drivers that are very disinterested and unwilling to use the new equipment and app. Traveling for my job to different locations all the time.

Very simple job. Good pay for the ease of the job. Good work life balance in offseason.  Benefits are a bit expensive. As a cylinder exchange driver days can be physically challenging which I considered a pro.  Subpar equipment. Do not expect any holidays off. On call every other week. Didn’t get called out often but still had to have phone on 24/7. TERRIBLE management from top to bottom. Constantly changing environment and rotating door at the top of the company left you with a feeling of instability. My direct manager was terrible, he didn’t care for the employees he managed. His only worry was staying compliant with company policy and things changed weekly it seemed. Driver facing cameras and the manager will watch you throughout your day. You’ll hear from other drivers about details of private conversations you’ve had while the truck was parked. Garbage equipment that’s constantly breaking down. All must wear long pants and long sleeve FR clothes which is unnecessary for cylinder exchange IMO. (I’m sure they’ll have some stats to show you how important the FR gear is). Also DAILY zoom meetings where they constantly tell you where drivers are messing up. Even if the issues the company is having are from drivers in another state your manager will  make sure to let you all know in the meeting something you’re doing will either get you fired, killed or get someone else killed. Most meetings are just the same stuff they talked about last week or it’s really nothing at all just a waste of time. Great way to start the day.  No drinking water or coffee while driving. 

What is the best part of working at the company?
Amerigas has afforded me the ability to start over and build on a new career supplying me with all the training to be successful in the propane industry. Management can always be a challenge with any company don’t let that get u down. Amerigas being the largest supplier of propane you will have a sense of security with your position and will always have opportunities to make and excellent wage. 

What is the most stressful part about working at the company?
Within the propane industry you will have the stress of working with the product, Amerigas will make you comfortable in doing so with the proper tanning and personal protective equipment. In my opinion the most stressful part is driving and dealing with the general public. You will always have to bring your A game when out on the road carrying a hazmat product for the safety of all around you. 

What is the work environment and culture like at the company?
The environment is mostly driving and delivering propane. As for the culture it is easy going in the summer months and fast paced in the winter. All the coworkers i work with have always come to my aid with assistance on any difficult issues I have encountered. The managers are subject to the corporate machine, but are there to help and guide you to success. 

What is a typical day like for you at the company?
Our day at Amerigas starts early in the winter months and casual in the summer months. Safety is the key to success in the hazmat industry. Basically you load your truck and start your day with safety in mind.

Most days are straight forward. We're expected to make a relatively small number of phone calls and a relatively high number of in person stop ins and cold calls aiming for 15 or more appointments with decision makers. It's 100% B2B and everything I've been told has been true. First year includes a bridge commission plus base which is nice especially coming from a job where I took 1 full year to collect on earned commissions. The promise of commission fulfillment came true this month where I exceeded my bridge for the first time and in just 6 months. My previous job was based solely on retaining accounts which is the largest difference between this and my previous account management position. That being said, I do hope there is an incentive in the future for account retention since we are expected to step up when the area managers fail to secure the future contract. The only other main complaint I'd list is lucrativity. You will not get rich. With annual commission resets and 12 month payout on new accounts, the clock is tough to beat. Highest earners here aren't even doing 10% of what the highest earners are at my previous job. That being said the fringe benefits are excellent. Overall the work is not difficult and you get out what you put in. It takes hussle and discipline and knowledge of sales to get the most out of it. Pipelines are examined regularly and the quotas are not hard to exceed for the first year. 

Only good for single men with no family and for a short period of time. When business is heavy in winter you're going to work 6 days every week and 13 hours every day. In the summer it's less busy but you carry 150 lbs of hose up and down people's driveways in 95 degree heat. You do around 25 stops with that hose every day. Your knees and shoulders will hurt. Management does not care about employee needs and you will be treated like an animal there. Ever been written up? You'll get written up there. Everyone gets written up for something. There are inward cameras in the trucks, on the yard, and inside the offices. Every driver at this site is expected to drive cylinder exchange, semi, and delivery trucks. You never know what you're driving from day to day or what area you're going to. When you're on call, it's for 7 days straight and runs up until close to midnight. Any time a customer runs out of gas they call you. If you work in a big city you're going to get called all night long. Drivers, office staff, and management are always changing at this site and most employees keep money in the bank in case they're suddenly fired or quit. On top of all these things, all the pressure to work around the clock, and the lack of anyone seeming to have any compassion for any of the people working there, the other propane companies pay significantly more. I switched and got a nice raise on day 1. Other drivers coming from that location say the same thing. Amerigas and specifically the Jacksonville location have a very bad reputation for a good reason. Very few of the people that were there when I worked there are still around.

Top Job Titles	Average Salary
Tanker driver 2 salaries reported	$24.87 per hour
Delivery driver 13 salaries reported	$25.63 per hour
Truck driver 49 salaries reported	$27.83 per hour
Local driver 17 salaries reported	$32.21 per hour
Transport driver 24 salaries reported	$69,581 per year

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