security officer

career advisor

ticket sales representative

sales representative

trainer

America Works Network of Companies

America Works touts itself as a company that helps welfare to work and SSI, SSD clients obtain work. However, they are for profit and the approach taken is that of a for-profit company. They are contracted with local government and have quotas to fill in order to maintain the contract. If at the end of contract period the quota hasn't been filled, they will lose the contract. Because of this, the focus is on placing the customer into a job. There is no focus on career path, no focus on a liveable wage. If the customer is in a job, no matter the job for at least 30 days America Works can bill the government for that placement. THIS is the primary focus. The clientele AW works with is welfare to work and SSI, SSD, so these are already people with some deeply rooted life issues. However, very little of that is addressed and what you find is AW being a revolving door company with people obtaining employment but then being fired for various reasons and ending up back in the program. Employees who work closely with these individuals have had great ideas which would be very helpful, however these ideas are routinely dismissed by management. In fact, input is discouraged by routine dismissal. This causes employee morale to be low and turnover to be high. Also, there is tremendous micro-management where your every move is scrutinized. The scrutinization takes on a physical form in the way of cameras being placed throughout the facility. Management plays big brother to employees by routinely viewing all they are doing in the offices and the general grounds. This creates a very distrustful environment. AW also touts Clifton Strengths which focuses on personal strengths and employee engagement. They seek to offer this philosophy to clients, however, most clients aren't even on the level to comprehend lofty ideas. Their focus is on mere survival. It is ironic that AW talks about character strengths and employee engagement yet refuses to study the engagement and morale of it's own employees. The stated mission of America Works is a good one however, the practice of this mission is sorely lacking. This was overall a very disappointing workplace.

This is a nice place to gain experience- especially fresh out of college. They usually try to start people at the front desk to learn the ins-and-outs of the office flow. If there is an opportunity to move up and they think you will be a good fit they will ask you.
Going through other reviews most people noted that their coworkers were the highlight of the workplace. Recruiters and managers definitely get it right (most of the time) when it comes to finding kind and genuine people that make the workday bearable. 
There are many offices throughout New York City alone and each office has their own dynamic set by their managers and directors. Seeing a few offices and speaking to their team members, some have better work environments and supportive managers than others.
The tasks given by management often feels like a never ending list. You can finish one thing and they add three more. Even though you are tasked with doing so much they make it seem as if it is not enough. Do not expect appreciation or praise for doing great work on anything.
Some managers try to warn their teams of things that are rumbling from upper management who do not trust staff. Corporate will watch cameras in other offices and complain to the respective office director. Recently, they took away the option to chat privately on the messaging service used by the entire company, inconveniencing the majority of staff members. 
Upper management tries to cut financial corners as much as possible. A number of offices remain understaffed for months leaving the remaining staff overworked and taking on tasks not in their job description. Upper management also is pressuring staff by "suggesting" they use their vacation time- of course so they do not have to pay you out for your accrued time. 
All of this on top of a salary that does not match the amount of work you do. The morale and team spirit is obviously low and it is not being acknowledged. 

A typical day at work consists of the participants complaining; site director giving inaccurate information to staff and participants, site director lying on government paperwork so she could keep her contract; dirty restrooms; womens' used sanitary napkins on the floor; rude participants; co-workers looking for jobs elsewhere; high turnover

What I learned was to trust my first instincts when you walk onto a job site. I should have. I knew it was a disaster; do not "settle" for a position

Management is a joke, especially when your degree is from a low rate, online university

Co-workers are intelligent, funny people. They kept me entertained and motivated at the place

Hardest pert of the job was working for an idiotic site director

Most enjoyable part of the job was walking out at 5PM every day.

Overall, I would not recommed this place to anyone. Every one of my coworkers is looking for employment elsewhere. Even the PM of the DC office is looking (dont let her fool you). Everyone has degrees and experience that trump the director. She is rude and says some of the most politically incorrect non-sense on the planet. Read the other reviews on this site, they are correct. I know two of the reviewers and they are excellent employees. They are proud that I left and are looking to leave as soon as it is possible.

RUN FAR FAR AWAY

What is the best part of working at the company?
IT seeks to meet a niche of beneficiaries receiving SSDI or SSI benefits that are sincere in wanting to achieve financial independence and advance socially upward.

What is the most stressful part about working at the company?
Being denied advancement opportunities having  achieved goals set by management. And seeing managers who have  not achieved training or security being given access to beneficiary data through the SSA portal; managers  who have not been trained or been granted authorized access by the regional TPM.

What is the work environment and culture like at the company?
The work environment is being transformed from a customer support center handling intakes and following up mailings to beneficiaries who demonstrate an interest in going back to work; because they are ready to go back to work.  To a telemarketing call center soliciting beneficiaries data in the hope they agree to go back to work.

What is a typical day like for you at the company?
Start at 9AM taking incoming calls. Call qualifying beneficiaries and email information to interested SSA beneficiaries. Office  meeting via teams at 10 AM.  Lunch from Noon to 1 PM. Perform Intakes along scheduled appointment times.

I firmly believe the company plays a crucial role in helping individuals find employment and become self-sufficient, which is a mission I find both meaningful and fulfilling. Every day offers a chance to make a tangible difference in people's lives, which is one of the most gratifying aspects of the job. Management is approachable and strives to maintain an open line of communication with employees, making it easier to navigate through the complexities of the job. There are numerous opportunities to learn and grow, whether through formal training programs or on-the-job experiences. This has been instrumental in enhancing my skills and expanding my career prospects.

The company's resilience has been particularly striking during my time working in management, especially through challenging periods like the pandemic. This resilience is a testament to the leadership's adaptability and readiness to offer support in difficult times. While their approach is highly commendable, it’s important to acknowledge that adapting to such unprecedented challenges can sometimes be demanding, requiring continuous effort and innovation. The competitive salary and extensive benefits package contribute to a work environment that is focused on growth, teamwork, and strategic support. The leadership's openness and unwavering support have been consistently impressive, particularly during tough times.

The focus on retaining top talent through competitive salary and benefits is noteworthy here. Being well compensated also helps in creating a vibrant and motivated workforce. The culture of open communication enhances collaboration across various departments, making daily operations smooth and efficient. Management is especially admirable for supporting the training programs and readiness to assist with any queries, ensuring employees are well-prepared and confident in assigned roles. The flexible and understanding nature of employees creates a supportive work environment where personal and professional growth is genuinely encouraged.

At first the company seems as if they are doing right by the clients and really care about them, but then you start to realize that the company is just money hungry and will do everything and anything to retain the clients. The only good thing about working here are my co workers, but even work relationships aren't allowed. They literally tell you, that you can't be friends outside of work. The entire management is clueless about their job and responsibilities, when they mess up they blame it on someone else and get that person fired. The environment in this place in general is so toxic... you can be the happiest person in the world, but the moment you step in through those doors, you have walked into the twilight zone, where everyone has a face and only knows how to complain about their job, even I can't believe I've lasted this long...

What is the best part of working at the company?
Do not treat their employees fairly or with respect. Do underhanded things and then lie about it. Company’s lawyer is very rude to employees. The company does not have an HR department. Corporate office likes to micromanage employees. Expect employees to go above and beyond but do not acknowledge efforts or give raises/ bonuses. I do not recommend this company. The turnover rate is so high because staff is very unhappy. 

What is the most stressful part about working at the company?
Corporate office micromanaging staff. 

What is the work environment and culture like at the company?
Controlling, constant monitoring of staff. Makes salaried staff clock in and out. 

What is a typical day like for you at the company?
Stressful, COO and CEO monitoring the cameras looking for ways to write people up or fire them.

Witnessing the company's resilience, especially during the unforeseen challenges of the pandemic, is a testament to its dedication and unwavering focus on its mission. Collaborating with such brilliant colleagues, all unified in their goal to make a positive impact, is genuinely an enriching experience. The leadership consistently impresses me with their transparency and proactive support, especially in challenging times. This blend of efficient organization, resourceful support, and a shared sense of purpose results in a workplace environment that is both fulfilling and promotes steady growth.

Top Job Titles	Average Salary
Security officer 2 salaries reported	$19.00 per hour
Career advisor 8 salaries reported	$53,438 per year
Ticket sales representative 9 salaries reported	$25.00 per hour
Sales representative 8 salaries reported	$56,625 per year
Trainer 2 salaries reported	$53,750 per year

Working at America Works Network of Companies: Company Overview and Reviews

America Works Network of Companies

America Works Network of Companies Ratings

Popular jobs at America Works Network of Companies

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected