Americall

A typical day of work will include being on the phone for outbound calling trying to get a sale. I've learned how interact with people of various of backgrounds and personalities. I learned about the products that i was trying to sale and how to keep good composure when customers become irate. The management was great they always found time to work with each team member on improvement and taught us how to give help to each other. The hardest part of the job is trying to get a sale to repeat callers who have already turned down the product. Also you could be fired very easily you have no job security. The most enjoyable part was meeting new people.

Americall is a telemarketing company with various companies they work for.

I worked for Roadrunner as a Computer Tech/ Customer Service worker. I helped clients with Internet, Cable TV and Home Phone products. Until the company closed and went to the phillipians.

Next Americall called me to be a Inbound Customer Service Representative. I answered phone calls from credit card owners and sold them various products. I was told I was the highest sales person for 2 shifts for several months.

day at work sat at a computer for about 9hrs. trying to give away the credit card or try to sell insurance for the credit card. What i learned How to talk to people over the phone even though they might not be very nice. Management do not know did not get involved with them did not have a problem with them. Enjoyed my co-workers made some good friends. The hardest part of the job was customers would get nasty with you over the phone and hang up on you. Most enjoyable part of the job is when we met our goals even though it was hard sometimes it was great when it happened.

This job is not a great job to work at. I had been told many times the benefits we would receive, but would never receive them. When I or my coworkers talked to the management about this, we were told that it was never written on paper. When call volume was low, a lot of us were not allowed to work when we were promised that we would have the money for our college bills. We had some pretty good supervisors that worked there, and they tried their best to help us. But the stress was not worth it.

The typical day at Americall Group was very abusive. We handled inbound calls for discover cards. The customers were very aggressive with some of their word choices and we had to put up with it. It was fast pace work and that was fine with me. The managment was ok they would sometimes try and take over our phone calls when the customes got to out of hand but with only one mananger for every 25 employees it was kind of hard and I understand when you are put in that type of siutation. The hardest part of the job was the abusive language the customers put out.

A typical day at work would consist of doing my mainly job duties and responsibilities which would be selling insurance to citizens. I learned how to sale insurance with the help of getting coached ability to sell to others. Management differed in the morning and evening shifts. My co-workers where from ages 18 and older and also all types of races. the hardest part of the job would have been meeting your sales goal in a specific matter of times. But overall the most enjoyable part was learning something new everyday

yoU would wonder why this job is always hireing?? first off this job is not a place where you would want to start a career only thing good about this job is the bonuses and hours when your able to get them you better take advantage of it other than that they will be sending you home soon as you get to work&the management most definitely is rude they treat you unfair and like your beneath them.this job had a lot of confusion going on coworkers and bosses dating and sleeping with each other and then the whole staff talks about it..i would never recommend anyone to work here unless u ABSOLUTELY have to..

this company was ok at first, but soon learned that they hire so many than have a short freeze then keep hiring and at the same time letting others that been there awhile go for any given reason they could look for, i lost my job mainly after being on an 5 day abbrievement for a grandmother who died and i gave a death certificate copy to human resources and all of a sudden i was fired for being gone without notice or proof, so they don't care about who gets in or stays .

I love sales but not over the phone. I want to be honest here, telemarketing is not one of my favorite jobs even though I am great with sells! I would prefer to do research marketing over the phone or doing surveys which is basically the same thing. The hard part of the job was staying awake!! Only because i am sort of hyper so i would like a job where i am constantly moving around and not sitting all day talking on the phone! The most enjoyable part of the job was making the sales for my company, and making sure my customers were happy with what they were getting.

Over 100 incoming call selling everything from insurance to credit cards.
With it being one of my first jobs the importance of being on time and prepared. 
Always ready to give a helping hand and helpful advice that i still use currently.
Were helpful as well they always showed us ways to make sales especially long time Americall Workers.
Having to change a customers mind about telemarketers we get a bad stereotype. 
Making a successful sale that goes through.

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