maintenance electrician

security officer

parking attendant

mechanic

guest service agent

American Airlines Center

The culture was amazing and exemplary, not to mention being part of a professional team was well worth the effort for a part-time job. 

A typical work day consists of parking in the Lexus Garage if you arrived early or catching the shuttle to the Center. A ride on the shuttle consists of rallying and sharing comradery with good friends that help build good moral character, and shifted your focus from your full-time job to AAC for a night of pure fun. Upon arrival consist of clocking in, checking your assignment, picking up your uniform and eating before reporting to your duty post.

The most enjoyable part of the job was interacting with your co-workers, and the crowd, laughing, and getting to know the fans, and assisting them with whatever they needed within your power. I also enjoyed watching the concerts, basketball, and hockey games when permissible.

The lessons I learned was the real value of customer service and how to deliver it from the heart.

The hardest part of the job was watching guest get drunk!

Management sometimes was on different pages, when they were supposed to all be on the same page, but every individual is different and has a different style of management, but the policies are the same. You work with different managers almost every night and they do not operate on the same page.

Overall it is a swell place to work.

I worked 8 hours a day; for 40 hours a week to support the Vice President of Human Resources with her day-to-day tasks. I was also in charge of conducting all new-hire training orientations; that included giving a tour of the entire sport's facility.

I learned the power of teamwork while working there. Our team consisted of our VP of HR, the Benefits Specialists, 2 Human Resources Generalists, the Administrative Assistant to the Generalists, the Arena's Receptionist and myself (Executive Assistant).

Management was amazing. I could not have asked for a better group of people to work for and work with.

My job was not "hard"; however, being in the Human Resources Department requires having to put out many small employee-related fires here and there. I would have to say that seeing an employee being terminated for what ever reason would have been the most difficult part of the job.

I love everything about working at the Arena. The pure excitement of being surrounded by team members of the Dallas Mavericks, the Dallas Stars, the Dallas Desparados and the countless crew members from the concerts that were held there gave the atmosphere a very uplifting aura.

I have been working in Guest Services as an Usher/Ticket Taker since November 2016.  I enjoy the job, my coworkers and getting to work concerts and games.  Everyone is super friendly and the interaction with the guests at events is enjoyable.  It's part time but that's all I was looking for.  Many employees have been there for years and are retired or work this as a second job.  They are very flexible with your schedule.  You put in for the events you're available for 3 weeks in advance.  The employees really work as a team and it seems everyone is respectful to one another.  If you love working with people and providing great customer service, you will love it here.

This place is a very cool job to have but what really killed it for me was the the event security manager is horrible. Hes racist and has no respect nor care in the world. He plays favorites and will literally tell you that he doesn't care if he replaces you even when you do a wonderful job there. Hes way into his ego and will try his best to make you feel bored each day you come into work. He tries to give you punishments by never leaving your post. I really hope so.eone above him reads this and realize what kind of manager they have, hes the reason why I decided to leave american airlines and it's sad to say because I really enjoyed this job overall. So sad that managers have to ruin a great thing.

I currently work in the box office and have been there for a year now.  The job is fun and all the people I work with are awesome. We are able to pick which events we are available for and we do our schedules about a month in advance. Helping people with event information and giving out their tickets is fun because the people are so excited. At times it does get hectic in there but that just makes the time go faster.  I work a full time job so this is an excellent part time job for me.  Good pay, fun atmosphere and friendly people to work with.  I couldn't ask for a better part time job.

Work part time at AAC for the last 7 years and enjoyed the coming in
Speaking to all of my managers that assigned us to the different Sections that they want us to work, pick up our uniforms, Go to the dressing rooms and talk my co-workers about their day. 
The hardest part is when the customers get out of control, and we try to calm them down, or we may have the police. 
The fun part of my job is seeing all the entertainment that come to  the arena.
AAC is one the best part-time place that i have worked, and the management is great.

What is the best part of working at the company?
Enjoy watching the different shows and games. Enjoy answering peoples questions and getting them seated or scanned in to enjoy the experience the AAC has to offer.

What is the most stressful part about working at the company?
Not knowing where I'm going to work until I get there.

What is the work environment and culture like at the company?
Work environment is great. People from different different cultures and backgrounds work together to make great events come together.

What is a typical day like for you at the company?
Busy and exciting, ready to give my best each time I'm there.

Typical day involved Setup and check out of game day equipment, interface with network (if any), coordinate functions with director and producers. Interfaced with teams and sports organizations.The workplace culture is a broadcast mentality. The hardest part of the job is working with network personnel, box suite patrons & special talent.The best part  was getting to meet the special talent and or watching my production on broadcast TV.

A typical day at work would start with getting a program for the event. Then getting your uniform for your position of the night. Get dress and if you came early (which I suggest) there are $3 dollar hot employee meals. About 30 mins before doors upon for our guest there is a meeting and afterwards you go to your destination to begin your workday. I enjoy it. Co-workers are the life of the job, they make everything feel better. Everyone is always in a happy mood. Very flexible job and understanding management. I love it

One of the best places I’ve ever worked. I worked at the AAC for 2 years. AAC has one of the best management policies, all management are very respectful if you have issues with toxicity coming from managers you can let hr or higher ups know and the issues will get solved. If you love crowd environments or large party-like environments this is the job for you. If you don’t like people you may not want to work here you deal with 10s of thousands of people every work shift. 

Top Job Titles	Average Salary
Maintenance electrician 16 salaries reported	$27.50 per hour
Security officer 4 salaries reported	$15.88 per hour
Parking attendant 1 salary reported	$18.00 per hour
Mechanic 5 salaries reported	$16.31 per hour
Guest service agent 5 salaries reported	$59,000 per year

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