leasing consultant

community manager

maintenance technician

lead maintenance

make ready technician

American Communities

My experience at American Communities was unfortunately the worst I have encountered in my 25 years in this industry. The concept of a Centralized Processing and Ordering System is indeed promising, but it requires a solid plan and adequately trained personnel to implement effectively. Instead, I found myself thrown into a chaotic environment without proper support or preparation.The corporate office was disorganized, and I was taken aback by the rudeness of the owners. Their outward gestures of tgoodwill during the holidays, such as donating gifts, felt superficial when contrasted with the treatment of their staff. Onsite employees, including myself, were often left feeling anxious about job security, which created a toxic atmosphere.I received only 2.5 days of training on a new system before being placed in a struggling property. The challenges were compounded by an unhappy maintenance team, no additional staff support, and residents who were understandably frustrated. During a bitterly cold period with temperatures at 7 degrees and five HVAC systems down, there were no parts available for repairs, nor were there space heaters provided for the residents. The focus was solely on meeting reporting requirements and adhering to protocols, even when it meant using my own resources to ensure some level of comfort for the residents. Overall, my experience at American Communities highlighted a lack of genuine concern for both residents and employees. I cannot recommend this company without significant changes in management and operational practices.

My experience working at American Communities over the past few years has been marked by a toxic work environment. The company’s leadership, particularly the new management team, fails to value hardworking, honest, and reliable employees. There is a constant sense of micromanagement, with a troubling assumption that employees are untrustworthy or actively working against the company’s interests.
Leadership should be focused on guiding, supporting, and helping employees reach their potential, but unfortunately, this has not been the case at American Communities. Instead of fostering a collaborative and respectful atmosphere, the focus seems to be on control and suspicion.
I would advise anyone considering a position here to think carefully. It’s important to work in an environment where people are valued and appreciated for their efforts. In the end, it’s not the title or salary that people will remember, but how they were treated during their time at the company.


The culture here feels hostile, and it’s clear that employees aren’t being recognized for their hard work. Instead of fostering a supportive, collaborative atmosphere, the environment is filled with negativity and tension. People often seem more focused on tearing each other down than working together toward common goals. This lack of respect not only affects morale but also the overall productivity of the team. If you're someone who values a respectful, professional, and supportive work environment, working at American Communities is far from ideal.

To make matters worse, after initially receiving an offer for the position, I was told it was no longer valid and forced to go through an entirely new interview process. The lack of professionalism and clear communication was frustrating, and it felt as though my time was being completely wasted. It was a huge letdown, and honestly, it left me questioning the company's integrity and respect for candidates.

“I wanted to take a moment to reflect on my time with American Communities. I feel incredibly grateful to have spent the past two years with this company, especially at a property that was both laid back and in a wonderful area. Being part of a community with 24 years of history in such a great location was truly rewarding, and I’m thankful for the experiences and relationships I built along the way.

That said, the past year or so has also brought its challenges. I noticed a high turnover, both within corporate and onsite, which naturally created some instability. Despite these ups and downs, I’m proud of how we continued to support each other and worked hard to keep things running smoothly.

I’m thankful for the growth I’ve had here, and I carry forward both the good and the lessons learned with appreciation. This has been a meaningful chapter in my career, and I’m optimistic about what’s next.”

There are so many opportunities for growth here... simply because there is no one at the properties! Management consistently turns over, there is no job security, and there are interns doing the jobs of leasing professionals, and there is no one physically at the properties to help them with learning the roles properly. They are practically thrown into the roles and expected to just ask upper management at the corporate office or at the property they are at if there is someone there to ask. This company has individuals traveling from the Plano locations to the Abilene and Houston properties to assist the properties that have no or low staff, and if you are not willing to travel, then you are not considered a team player. They even had managers at one point managing more than one property and consistently are low staffed. You will be performing the jobs of 1, 2, or even 3 different roles at the same time.

Yes, you can make money here but only as long as you don’t make too much. If management finds out you’re a hard worker, expect to be worked into the ground with little to no additional compensation.

The company’s biggest failure is leadership and those lacking basic property management knowledge. Because of this, a lot of genuinely talented employees have walked away. Certain positions are not the result of education, skill, or merit, but circumstances best left unexplained. 

My advice to management is if the company is serious about improving morale, retention, and overall performance, they should start by removing the root problem instead of reshuffling titles. Until then, expect continued turnover and stagnation.

If you are looking to work with a fresh new company just starting this is one to try out. They still have quite a few kinks to work out with chain of command and timeliness of getting projects approved. I have seen a lot of people come and go from the company and there doesn't seem to be much job security here so be prepared to be let go if you aren't 100% on your job and willing to take a verbal beating from time to time. I wouldn't put American Communities on the bottom of my list of companies to work for but they aren't at the top of my list either. Onsite staff members have a great family tight bond but there is a significant disconnect from office level to corporate level.

This company proved to be an exceptionally challenging place to work. I would caution others, as the positive reviews are  misleading; many employees were dissatisfied. The work hours were unreasonably long, and leadership was notably lacking in diversity. My personal experience with my "Leader" was disappointing; she excelled at self-promotion but lacked true leadership skills. While the company projected an image of competence, it fell short in reality. The work environment was toxic, with frequent firings that did not align with a people-oriented approach. There was a noticeable absence of structured training. I strongly advise avoiding this workplace.



The leadership style is a form of dictatorship. The management keeps gaslighting their employees and when employees start to feel some type of way, rather than listen to them and find ways to help improve the situation, they would buy cheap lunch or take the employees out to lunch to shut them up. You get fired if you voice your opinion.
This was a terrible experience for me and would never recommend this company to anyone looking to advance in their career. 
They however pay well and that is the tempting factor.


No classes are given to the maintenance staff or opinions on how they can improve....they will just leave you in the dark and if you do something or anything small they don't like instead of talking to you like a professional human being they will fire you on the spot....What comes around goes around is whats gonna happen with this company. Hopefully one day they will realize that you can't treat people that way without getting your karma .....and by the way they won't help you get promoted so if your looking to move up look somewhere else! They are not real family and don't care about you they are wolf's dressed and sheep.

Top Job Titles	Average Salary
Leasing consultant 21 salaries reported	$21.98 per hour
Community manager 11 salaries reported	$63,864 per year
Maintenance technician 13 salaries reported	$23.12 per hour
Lead maintenance 19 salaries reported	$28.84 per hour
Make ready technician 10 salaries reported	$18.40 per hour

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