customer service associate / cashier

cashier

cook

lead cashier

customer service representative

American Deli

Manager was untidy, had an anger issue, never understood when one of us was sick or needed to go somewhere else for an emergency etc...They just were not a good manager. A typical day was very faced paced especially around 4-7pm. Most of the customers were greedy, and just overall disrespectful at times but that's people no big deal. I learned I never want to work at a food establishment ever again if I can help it. Workplace dynamic/culture was atrocious, drama ensued with one girl who I literally never said or did anything bad to but she took my words the way she wanted to when I jokingly called her bossy which she was. Hardest part is how much people don't give not one single snowball about your feelings and it feels like you're in a madhouse sometimes but at times (initially in the job) it was cathartic in a way. That would have to be the best part of the job was that it was cathartic because of the sheer amount of orders flowing through and getting them out etc, talking to people was nice.

What is the best part of working at the company?
American Deli is a purveyor for Boarshead products in the St. Louis area. They are committed to quality.
Great people to work for. 

What is the most stressful part about working at the company?
American Deli is committed to quality and maintains high standards. That takes dedication to keeping those standards. I wouldn’t call it stressful, just hard work.

What is the work environment and culture like at the company?
American Deli is a purveyor for Boarshead which distributes products throughout the St. Louis area. They are organized and committed to their employees and customers. The work environment concentrates on making sure all products and selling events are top quality. 

What is a typical day like for you at the company?
As a Brand Ambassador I sampled Boarshead products throughout the St Louis area. I was responsible for engaging customers about the quality and uses of the products.

I was really struggling having to do so much job-hunting. All was fine when I first applied and the first 3 weeks, after that, things began to get hectic as my co-workers began to show off their "true colors". A typical day working here would consist of tending to customers, making their food, stocking store product & cleaning. The owner of the place is a total sweetheart. She really made me feel at home every time I worked. The only problems came from my coworkers Jimmy & Gustavo. Working with these two made the job frustrating. They both had very nasty attitudes and I even saw them being rude towards customers a few times. The most enjoyable part of the job, however, was collecting the hours I did. I would only have one day off a week, which I didn't mind, and that made the pay acceptable.

I enjoyed American deli overall , but I got fired because on my off days I would get called in & some days I wouldn’t be able to show up , but most of the time I did. One day I couldn’t make it on my off day so they fired me because they needed “ a worker they could depend on.” It really made me feel some type of way because why fire me because I can’t come in on my off day and not fire the person who’s scheduled to actually come in and work that day. The owner was very picky and showed much favoritism between I and the other workers, but I didn’t let it get to me ; I only wanted to come in and make money. The best thing I liked about the job was that we made tips and I would go home with tips from $20 or more.

The new management did nothing but push customers away by raising prices and taking away qualities that they loved such as combos and meals. They also never kept their promises to raise pay and they pretty much took advantage of their employees by not letting them go home for being sick or constantly getting burned from cooking. There were also several times where their employees were verbally attacked by non-customers whom would practically stalk and roam the place. The managers themselves do not even know how to run the business. They are not trained and completely unprepared, but it was acceptable because they slapped some paint on the walls.

a typical day be real busy especially during lunch. 
I've learned how to work up under so much pressure
The management was horrible she was so rude and disrespectful 
my co-workers really made my job much easier we had each others back like a commitment. 
the hardest part of the job is to stay calm when rude and disrespectful customers comes in but i'm really all for the customers comes first and they're always right I loved my job and my workplace to ruin it for nothing and no one. 
the most enjoyable part about my job is my co-workers we have so much fun and have the most craziest talks ever.

The job isn't difficult at all, regardless of what role/position you fill.
I learned that this job is just a stepping stone, there isn't any room for moving upward and I don't imagine that there is much space in their budget for giving raises.  The hardest part of the job is having good communication with the crew BECAUSE many of the staff do not speak english. There are many Korean-only speakers and Spanish-only speakers.

The most enjoyable part of the job is that the staff are very friendly and have  great sense of humor.

I love when i first started there had a great boss for about 2 years then he sold to someone else at first the couple was cool and friendly until they hired this other person who started stealing they didn't know who it was but i told them who it was it was only 2 cashier's me and the other woman and I'm definitely not a thief and they were docked my pay one day and i told them to look at the video tape and they saw that the women was stealing their judgment were wrong and they let the woman continue to work after they docked my pay when she was stealing and they didn't fire her. So i said i would not stand for that anymore.

Because it’s such a small store, there are only 10 employees max between FOH & BOH. Everybody is pretty close. There is never really much of an issue between coworkers. The customers can be a problem. Some are really rude and entitled and have zero comprehension that some people will not know their regular orders because they aren’t usually the one to take them. They can be really harsh towards newer people and will criticize you for being new and in training if you mess up on your first try. The schedule is usually pretty much consistent. 

What is the best part of working at the company?
Nothing they suck to work for no breaks they don't pay well it was just a poor experience I hate that job they always have bugs the job just basically for ppl that don't want no money from my honest opinion 

What is the most stressful part about working at the company?
You have no help they mistreat you and handle you anytype of way

What is the work environment and culture like at the company?
Gossip all day they don't do anything but talk about ppl


What is a typical day like for you at the company?
Stressful from them to the annoying customers

Top Job Titles	Average Salary
Customer service associate / cashier 24 salaries reported	$12.16 per hour
Cashier 13 salaries reported	$12.29 per hour
Cook 4 salaries reported	$13.88 per hour
Lead cashier 2 salaries reported	$14.00 per hour
Customer service representative 5 salaries reported	$11.00 per hour

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