driver (independent contractor)

dispatcher

van driver

courier driver

warehouse associate

American Expediting

Where I work the management and supervisors are top notch.  I have no complaints and they have been supportive and helpful with learning this industry and job.  I enjoy the work it can be life changing for people with what American Expediting delivers at times.

The Company is recently going through a downsizing which is really hindering the ability to like the job as time goes on.  They are consolidating a lot of their places dispatching out of one,  with very minimal people and the customers are the ones suffering.  My Manager is a great manager one of the best I have had the pleasure of working with,  but with how from the top down and the downsizing,  you are expected to do more work without compensation,  and to be honest it is to much for the limited amount of people that are there.  So everyone is frustrated and no one really has an outlet as this is just how it has to be for the sake of the company.  They are letting go of Operational Managers to save money and anyone that is not on a need to have basis which means people who have been with the company and loyal and do their job well are being let go because of this.


Corporate is out of touch with reality - unrealistic expectations and demands. Management is disrespectful and prejudiced against minorities.  Staff is dropping like flies, whether they are leaving the company or dying of heat attacks.  Corporate just assigns the leftover work to the next overwhelmed employee without understanding and expects production to continue without delay.  Staff shortages are causing the workload to be overwhelming and instead of helping to find a solution, corporate just points fingers and threatens to fire you if you don't get all of your tasks completed in the time they want. Everyone has multiple responsibilities but no one is paid fairly. Raises are hard to come by for those who deserve them and aren't considered until you submit a notice of resignation.  Promises are made but rarely kept. Bonuses granted to the favorites but not the deserving. 

I can only speak on my experience, they called and I went to make delivery. That is what I signed on for, if you have done courier work you should know what to expect from them as they know what to expect from you. I look at the mileage, wear and tear the same as going on vacation or doing some rideshare work, your going to drive regardless. Overall I would say they are a decent company to contract with. I sent my invoice and was paid a week later, and that is better than 30-60 days that I have seen from some companies. If your looking for a 40 hour a week job that you don't put a lot of miles on your vehicle this might not be the opportunity for you. I've only done 1 run for them and it went well from start to finish. I just wish it was more opportunity to make more runs to grow my business with them. If your looking to make supplemental income this is the type of work your looking for as well. Want a paid trip to a vacation spot is the type of work for you, they pay you to go someone and you basically make it a vacation. Overall I give AE a thumbs up!!!

I worked there being flexible, working any hours of the day they needed, I would mulit-task, worked any overtime requested stayed late came in early and it wasn't until they changed the manager that things got bad he would talk to you disrespectfully swearing at you belittling you in front of colleagues. I was a very hard worker even got clients to comes in and changed us as their primary carrier. I had a good relationship with customers and drivers. Never had a complaint from anyone. I worked good with my fellow employees and did a great job. I handled irate customers and was able to settle them down and make them understand our policies and maintain them as a customer. it wasn't until management changed that things started changing. I loved working there it's a shame that management pushed me out because I am an outstanding employee I even trained new employees. it just didn't work out with the new manager.

Everybody works as a slave tirelessly on call 24/7. All Ops Managers have zero lives which upper management would really care about other than their bottom line. Turnovers are constant even for management. By the time you've printed up the latest list of office management...there's a new one already. 24/7 bs. All the while everybody gets email from upper management broadcasting that "they are unavailable" ...as their personal lives are much more relevant than the people underneath them. It's interesting to note that "corporate" has all the vehicles at their disposal and everybody else has to constantly beg for IC drivers that will quit once they receive their 1st commission paycheck that barely pays for their fuel. Forget about their own vehicle maintenance.
If you want a job that will suck the life out of you...this is it.

What is the best part of working at the company?
The best part is being able to design my day how I need it. If I have something to take care of, I can do that. And when I’m done, I let them know I’m available for jobs. 

What is the most stressful part about working at the company?
There are support teams that work on specific job types. Sometimes those teams don’t communicate with dispatch, or look at the app for the information they’re calling about. 

What is the work environment and culture like at the company?
The work environment is fast-paced and friendly. It’s a team for sure. 

What is a typical day like for you at the company?
I usually get a call for a job in the morning. As the day progresses, dispatch will call to see if I’m available to take another job that has popped up. That’s pretty much how my day goes until I tell dispatch that I’m done for the day.

Get a few months of experience in logistics and seek to move on.

Management, who will make 4-5x more than you salary-wise will never cease to exploit you.  They are not impressive or have any true gifted ability--just connections to upper management. 

They can't hire anyone or retain because they don't pay enough, don't offer remote work, etc.   

The individuals hired for and hold management positions don't deserve them.  With the pay overall, what do you expect? 

If you're desperate and need to reinvent your life, this can your new start.  However, know they will take advantage of this and exploit you to no end. 


There are many reasons why I enjoy working at American Expediting. For one, it has allowed me to grow my career. I started out as a dispatcher, and through hard work and dedication, I was promoted to operations manager. In this role, I have been able to learn new things and develop my skills. I also like being tied to a bigger mission. American Expediting is a company that is dedicated to making an impact and save a patients life.  In addition, working at American Expediting has given me the opportunity to meet new people and build relationships. I am proud to be part of a company that values its employees and makes a positive impact on the world.

If you think life is bad..you haven't worked here. 
Boss is rude, curses all the time.
Manager turnovers are quicker than you can print up the next updated list. Unprofessional even when it comes to termination. They'll send one of their minions to kick you out of your office...zero documentation...just get out.
The few drivers you work hard to get leave as fast as they see their commission checks. None of the satellite offices have their own vehicles...and yet the corp office boasts/brags that they have all sorts of vehicles to suit their needs. BUT they EXPECT the rest of the small offices to do it all.
Ops mgr of what exactly?! You sacrifice your own life just so the people running the circus can enjoy "their" lives at everybody's expense. 
Don't work here if it's the last place on earth. You'll be sorry.

I spent over 2 years working here and had been a courier for 6. The Phoenix office is run out of a home. The manager never works a full day or week. She is more interested in her daughters dancing then growing the business. The pay is another issue. When you are told that you are getting paid a certain amount for doing a job it gets lowered by someone most times several weeks after getting paid. When you ask her about it she says she will fix it but never does.I even contacted her manager in Las Vegas who is another useless person. His comment is well if you do not like it do not do anymore work for us. That is what I did. Watch your back with this company. I know other drivers across the country who have the same issues with them.

Top Job Titles	Average Salary
Driver (independent contractor) 47 salaries reported	$796 per week
Dispatcher 10 salaries reported	$18.90 per hour
Van driver 149 salaries reported	$797 per week
Courier driver 48 salaries reported	$983 per week
Warehouse associate 2 salaries reported	$19.82 per hour

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