senior maintenance person

paid intern

maintenance supervisor

leasing consultant

maintenance technician

American Landmark Apartments

American Landmark has all the makings to be the best property management company. The irony is, their management (on a district and regional level) prohibits that by being slightly worse than terrible. When convenient for them, they’ll ignore American Landmark policy to make emotional and personal decisions. Your job security hinges on how management feels about you on a personal level, not professional. Some district and regional managers not only allow property managers to disrespect you, but help them they look for reasons to make it your fault! Their “open door policy” is just an excuse to channel their personal feelings towards you, as your honest perspective is used as a threat to your job. The corporate email loves to pretend as if they care, but I’m still awaiting a response from an email I sent 2 months ago. They’re so many great employees in American Landmark’s Charlotte market, but the district and regional managers’ behavior forces them to work on eggshells and fear for their job instead of doing and enjoying their job. All of this while paying less than market salary to their employees. With the problem being at the top, I don’t foresee a change anytime soon; I’m aggressively looking for a job with another company.

A typical day at work is chaotic, as the industry is. It is very easy to keep the day structured and organized, so long as you are familiar with your responsibilities and are ok with unplanned interruptions. While I learned a lot about multi-family housing, I don't believe there is anything worth sharing. Management is NOT acceptable in this company. Regional Management is completely unprofessional and unsupportive. The only experiences you have with Regional Management will be negative. The workplace culture is unacceptable. They are not inclusive, and what they claim as support of disabilities is not aligned with what they put into practice. The hardest part of the job is going in every day, already knowing that there will be numerous negative interactions with other staff, no matter how much you try to prevent them. The ONLY enjoyable parts of this job are positive resident interactions, marketing (which allows you to be out of the office and away from the regional team's negativity), and touring prospects. Overall, I would not recommend anyone work for this company unless it was the absolute last option.

Throughout the period of time with American Landmarks supposed property management team... If anyone could called it a team.
What you will be subjected to are the following. Backstabbing colleagues, Uncertain job security due to random employee transfers, Micromanagement while under the influence, Poor mouthing the residents if they are questioned about their policies or lease contracts. A few maintenance technicians and supervisors are exceptionally well to work with. American Landmark offer wages for leasing consultants from $13.00-$16.00 so the compensation is jumbled between the associates. Even a bartender can make as much as you with or without any experience in property management. Should you pose as a threat or don't suck on someone's " big toe " your on the S-list. I wouldn't wish this company on my worst enemy. Between dealing with a paper assistant manager and preschoolers who have a degree in colon osculation was well enough for me to apply elsewhere.Take the time to ask yourself if it worth losing your dignity and self respect for the love of money. I wish you all the best on your career search.

Working at American Landmark Apartments has been one of the most rewarding experiences of my career. From the very beginning, I felt welcomed into a culture that values teamwork, innovation, and genuine care for both employees and residents. Leadership provides clear direction while also empowering us to share ideas and take initiative, which creates an environment where everyone feels heard and respected. I truly appreciate the emphasis placed on professional growth—there are always opportunities to learn new skills, take on challenges, and advance within the company. Beyond career development, what stands out most is the strong sense of community. My colleagues are supportive, collaborative, and always willing to go the extra mile to help one another succeed. American Landmark Apartments not only invests in its properties, but also in its people, ensuring that we can deliver exceptional service with pride. I’m grateful to be part of a company that consistently makes both employees and residents feel at home.

The management there acts super nice and polite during the interview. I was so excited to work there. I had NO experience as a leasing agent. I was told I would get proper training before dealing with any prospects. That was a lie. I was thrown in the first day not knowing anything about the system. My login didn’t work for training videos for about 4 days. I had no training I was thrown in and basically taught myself what I could  throughout the days. Then I was put to work the first Saturday I started by myself…. Of course I was going to have a bunch of mess ups… & what happened when I messed up? All the blame was set on the assistant manager….. the property manager has no accountability and dumps all the responsability & blame on the Assistant Manager. They expect you to be caught up with all your work, and if your not expect you to come in on your off time to catch up. They will ask you to not clock in since they will not pay overtime.. who does that?   

I absolutely love working with American Landmark. I say "with" and not "for" because I have never worked for a company more involved in teaching, learning, and recognition than American Landmark. 

If you do a great job, you are recognized! And if you aren't doing a great job and need extra training, they don't penalize you! Everyone from the company is focused on giving you the tools to succeed. Whether it be online training that is available 24/7, weekly pop-up Zoom classes, or even one-on-one zoom calls that you can request with the training team, which is AMAZING by the way. 

I started with the company as a leasing agent, and with the support or my managers and training team, I was promoted within a year. 

I have never been told "no" when I ask to learn something new, even if it a task for a different position. 

The team environment is unmatched and I can not wait to see where my career with American Landmark takes me!

Worst property management company I have ever worked for. Corporate leaders are terrible, clicky, gossip non stop and can’t ever be on the same page about one simple task. I had no issues personally and loved the on-site team I worked with, I witnessed a lot of wrong doings from corporate during my short time with them. If you want to advance with a company DO NOT WORK HERE! They will lie and feed you whatever you want to hear and give the position to someone else. There are so many fantastic companies out there, go with them, NOT this one. Do yourself a favour and go anywhere else. I’ll add that this was one of the companies that barely did anything during Covid to protect its employees. If you want to work for a company that cannot get it together, doesn’t care about their on-site employees, and has a revolving door of every position in office and regional, then apply to work at American Landmark, you will regret it. 

I have never seen any company that think the people are not important and forget about asking for any kind of help no one cares and they don’t give you the tools you tool to do the job. I work for a San Antonio property as a lead maintenance and all get from maintenance manager is it’s up to you figure it out.They where nice at my interview and I was happy to take the job management office if you ask a question they roll eyes and give no answer and that because they don’t know the answer they  afraid of getting in trouble with management We are new set of employees they just got the complex and they didn’t hire any of the employees that where here before luck them. I am turning my keys in at the end of the week they can’t  pay enough for me to work for them 2 of girls in the office I seen crying going to there car heartless company 

typical day at work would be coming in to nobody in the office. everyone is either late or you are the only on in office. 
management occasionally sends random people to the property to take care of important task but not train you on your job.
 They do not really have a work place culture. 
most difficult part of the job is managing the managements teams emotions along with your own since this company works with struggling properties, un renovated, and under-kept.
They also continue to try and make short cuts by cutting staff making it difficult on their team.
most enjoyable part of the job is it for sure builds and will test character.

I don't feel like the executive team gets a TRUE picture of what happens onsite. Assistant Managers are supposed to be the manager's "right hand" and that's not the case here. You're a glorified leasing agent. Basically, I was constantly told that I was overstepping my job description- was never offered any chances for cross-training for possible promotion in the future- was subjected to a hostile work environment by my coworkers when offering good customer service to residents- and was never paid out my vacation hours upon leaving the company. (This is the first time in my entire working life that that has happened.)  

Top Job Titles	Average Salary
Senior maintenance person 12 salaries reported	$22.04 per hour
Paid intern 12 salaries reported	$15.00 per hour
Maintenance supervisor 11 salaries reported	$25.34 per hour
Leasing consultant 21 salaries reported	$18.81 per hour
Maintenance technician 4 salaries reported	$20.63 per hour

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