direct support professional

developer

program director

residential manager

community associate

American Training

I've been working at American Training for a year now and I love it. I've been fortunate to be part of a team that works together to achieve our goals. I feel supported, valued, and safe at work. This past year with the Pandemic has provided a challenge for us all, but American Training has viewed this is an opportunity to focus on the safety, needs, and professional growth of their Colleagues. The WOW! Magic factor continues - we're able to celebrate our Colleagues successes and creativity with WOW! Magic awards, birthday cards, and are still having socially distant fun with events like our Giant Snowglobe event this past holiday season. 

Overall, this is a place that feels like family. Coming from a Corporate background to a Nonprofit has really highlighted what I've been missing in my career so far. It's that feeling of pride in my work, genuine support from management, promise of professional growth and further education, and knowing that while I'm working to make a living, I'm also helping contribute to a greater good. 

The place is all about WOW. They have events and really focus on them. Their mission statement is great but they do not know how to work as a team. The management needs alot of work in it. If you are not part of the clique you will not be considered a part of the team. I wouldn't recommend working there especially if you are looking for career advancement. If you want to get your feet wet in the field then go for it, but I strongly suggest against it. Also do not believe the whole idea of best place to work. It really doesn't mean anything. They just bombard you to complwrre the survey so they can make the list. Don't count on getting a raise. You will continue to get the run around saying when the fiscal period ends you will get one. But the time never comes. The CEO would rather buy more property than give it's employees a raise. There is a high turnover rate too. And they never hire staff to replace the ones that have left. You will get burnt out working there. The best part of the job was the friendship I made there as well as the guests that I cared for.

I originally applied for a position as an Assistant Clinical Manager at a Youth Group home. They ended up going for someone with more experience with the specific paperwork but still wanted me to work in their organization. After interview in a position at an adult residence I interviewed as the House Manager at their other youth residence which I evantually got a job offer for. 

Not only was this position a higher position than the one I applied for but came with more money. After 3 months in that position I got a 20% raise which my manager advocated for me having. This was the only company I have ever applied for that worked to find the best position for me even if that was a higher position. 

Overall the company puts as much effort into you as you do into the job. If you aren’t passionate about working with people and serving others you care about then this company won’t do much for you. If you do care about your job and it isn’t just a paycheck you will do very well and plenty of rewards 

American Training is a great place to work because of the way guests make you feel and they really show on hundres  of ways how thankful they are  with staff when they feel treated with respect.
Besides all the benefits American Training offers. The most impornt of all is all the training offers to staff to make sure that every interactions with guests and the support team (patents, family members, cate givers and service coordinators are as professional as it ca be with compassion kindness and empathy and always placing the guest needs and wants as the priority to serve others. 
Great place to work👍

Workers in the day program are severely underpaid, even though admin boasts that the rates are good in comparison to other companies (this is untrue). Additionally, there is high turnover throughout the agency. Management will make promises, but never follow through. On average, changes last 2 weeks and then go back to the way they were before. The "curriculum" is laughable. It is AI-generated and the same for all Guests, regardless of ability level. Most staff throw on something on YouTube for the day. There is little engagement with Guests, especially the lower-fuctioning ones. Staff have little supplies and often purchase their own. HR, or "People and Culture" as they call it, does not respond to concerns from staff in the day program. They will terminate you without any warning. 

Van and bus drivers had early am start times, and shift was split into afternoons as well.
I learned how to secure handicap passengers properly on board vans, and filled out incident reports if and when required.
Management consisted of supervisor/dispatcher, President and/or Vice President and Human Resources.
My co-workers were generally decent people who cared for their clients.
The hardest part of this job was dealing with being assaulted by adults with disabilities, most of whom didn't know any better, and because the company was contracted by the state, the pay wasn't very good at all.
The most enjoyable part of this job was making the passengers happy and accommodating in any way I could.

American Training provided me a great start to my career. I truly enjoyed working there. While working there I received several promotions and raises. I was offered various professional Development opportunities.  They paid for me to attend a HR Professional Certification prep course and also paid for the test/certification. 
The Company Culture fosters a very positive and rewarding environment. I always felt appreciated and listened to. Everyone is very friendly and welcoming. They want to see you succeed and they want you to be happy.
They have a monthly Colleague rewards program where they give out different prizes or surprises such as gift cards or bonuses. 

What is the best part of working at the company?
They do fun things on Wednesdays sometimes.

What is the most stressful part about working at the company?
Everything is stressful. There is no training, no communication, there is an unmanageable workload, and unhappy workers in every department. They care much more for aesthetics than they do supporting their employees.

What is the work environment and culture like at the company?
Stressful, high turnover, unhappiness, managers are bullies to both employees and their guests. Everyone lives in fear.

What is a typical day like for you at the company?
Come in, have more guests to attend to than am supposed to, have to take them out in a van with mechanical problems. Afraid that if you complain you will get trouble.

    Smarts with motivating trainees into a busy day to day activities 
thou enjoyable living EXPERIENCE
 Handling a variety of behaviours at all stages of individuals ,young and old
Management was always motivated itself to motivate employees,
Clean and health working enviroment maintained,
      Dealing with a trainee who may deny services thou must be given to 
and  in a friendly manner
  Daily interactions at end    the day and  receiving back trainees from weekends is extra active to all.


What is the best part of working at the company?
Management and Staff care for our guests and colleagues. Through out the year they are having fun activities for the employees and guests. The love to Training and promote from inside the company. 

What is the most stressful part about working at the company?
Dealing with the deadlines and sometimes driving with the inclement of the weather in NE

What is the work environment and culture like at the company?
Extremely diverse and peaceful. 

What is a typical day like for you at the company?
Starting at 8 AM five days of the week and finished around 4 PM. Setting up the day activities and schedules.

Top Job Titles	Average Salary
Direct support professional 3 salaries reported	$21.00 per hour
Developer 5 salaries reported	$23.60 per hour
Program director 4 salaries reported	$69,500 per year
Residential manager 3 salaries reported	$66,333 per year
Community associate 3 salaries reported	$21.00 per hour

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