mover

truck driver

customer service representative

driver

dispatcher

American Van Lines

typical work day didn't exist at this place. Some days slow and most filled with excitement.

I learned a huge amount about the transport industry and regulations as a consumer you would never take into consideration.

I would answer phone calls from existing customers "shippers" that needed updated shipping information or just ones looking for moving services.

Each rep that's 3 of us would be assigned a sales agent and all the booked shippers of that agent would be come the move coordinators responsibility to update with move progress advise of final weight and balance to collect.

I also had the responsibility of the sole billing agent for the military department. I would have to collect final signed documents on all military moves to be billed. 

Some would be simple, most missing signatures and having to chase  shippers or movers to have items signed. If undone it would be denied by the military billing department.

Management is lacking.

The co-workers are amazing, they all made it feel like home. 
Great friendships formed and will always remain.

The hardest part of my job would be the pressure placed to complete near impossible tasks and lack of cooporation with management with suggestions made by employees that would make roles possible to manage.

The most enjoyable I would say the employees, we cried laughed and fought, but would still remain family.

I come in, do what is expected of me, my boss doesn't hover over me or micro manage me. If I need to stop what I'm doing to do something else thats more important, its ok. 
I'm learning all about logistics and the rules and regulations.
Management and the Owner are great. The owner walks around checking in with everyone and says thank you for your hard work.  
 It's a family atmosphere but don't get me wrong ...rules are important and are followed and enforced by Management  HR as well..
There isn't a hard part of the job for me. There are obstacles, yes. Commotion & the loudness of the agents on the floor & the constant going back and forth with the drivers.. but that's every day and its to be expected.
 The most enjoyable part of the job is feeling apart of a team that is working toward a common goal.  Having a direct boss that is grateful for me and  the owner who shows his appreciation for the employees directly by giving out gift certificates caters breakfasts & lunches. 

I LOVE MY BLESSING!!!!!

You'll work 45 hours weekly, if you miss 5 minutes on a 45 hour week they will take your bonus money that you earned that week and worked very hard for, you get paid 3% when your job is picked up and not even then because you have to keep track of everything because half the time your money is missing from your paycheck, they're so quick to tell you what you're doing WRONG but never quick to say GOOD JOB, or to fix your paycheck when it's off by hundreds of dollars, it's basically a GOSSIPING DEN, and it's really sad to be honest that's why they can't keep anyone employed. There's NO spiffs, there's no energy, there's no music, you can't laugh or talk to your neighbor because they'll move you if they see anyone a little happy.

When I first got hired here I really didn’t need the training just understanding there system i can say there is a lot of potential to make money for the 1st 3yrs I was handling locals and missed out on bonuses just got into long distance for sometime I didn’t know what I was thinking American Van lines has great benefits is pretty tough but your are computer savvy handle customers with care being professional at all times and if you can talk to people then this is the industry for you rewards comes it depends on your performance on how you want to make money 

Co-workers are great, the president and vice president are great people to be around and work with. Personally my experience with management and HR is what lead me to leave the job. The industry itself is stressful but I've worked with multiple moving companies and if I were to continue to work in a moving company, this is the ideal work place in the moving industry.

Worked here for 1 year, the work is bearable when management does their part to assist. Worst work environment I’ve ever had the misfortune of experiencing. Management is barely any help, they’ll play with your hours and the decorum is comparable to a middle school lunchroom. Make sure you don’t settle for less (regarding pay) when accepting the job because getting a raise is going to be an uphill battle. Wouldn’t recommend unless you’re desperate. 

I've worked for this company for almost 2 years now and I have to say that I love my job. The amount of work can be overloaded at times but we all work together to get through it. 

The owner has created a family atmosphere which I love. He's personable and easy to talk to. He's kind and funny and makes sure that we stay encouraged. He works a lot with us and is always around. His expectations are of any company you work for, Customer Satisfaction. Do your job and you will not have any issues.

Working at American Van Lines has been a great experience. The atmosphere is positive, and the people are always willing to help each other. Management is understanding and easy to communicate with, and I’ve learned a lot since joining the team. It’s a place where hard work is recognized and appreciated, and I’m proud to be part of it. The company provides great opportunities to grow and always makes you feel valued. It’s nice to work in a place where your effort is noticed and appreciated.

What is the best part of working at the company?
Weekly pay

They hire almost anyone

What is the most stressful part about working at the company?
The work is tolerable when management actually supports you — which doesn’t happen often. Leadership is unhelpful, plays with your hours, and the environment feels immature and unprofessional.

Negotiate your pay upfront because raises are an uphill battle. I wouldn’t recommend working here unless you’re desperate.

The best part of the internship was the people, I worked there during the summer which is the busiest time of the year for the industry. Unfortunately, because it was the busiest season, my manager and I never accomplished the primary task I was brought in to do. I ended up doing marketing instead of analyzing and creating a scoring system for the employees.

Top Job Titles	Average Salary
Mover 256 salaries reported	$324,316 per year
Truck driver 248 salaries reported	$324,698 per year
Customer service representative 5 salaries reported	$19.18 per hour
Driver 1 salary reported	$22.00 per hour
Dispatcher 3 salaries reported	$18.33 per hour

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