retail sales associate

retail supervisor

team member

donation attendant

assistant store manager

Americas Thrift Stores

Most days, I come in to work expecting to do the exact same thing I did the day before so the days are predictable which is ok but since management doesn't check work or actually look at what needs to be sorted and fixed they just end up assigning redundant work which leaves certain areas of the store overly organized while others can only be saved by an entire reset. Also there are only a few of us hourly employees who actually get work done on a daily basis. Everyday I work we have employees who don't really do much, including the supervisors. They prefer standing around talking and laughing all day which leaves much of the work to be done on the floor over the course of 2 shifts to the 3-4 of us who actually want to get something done while we are there. I am constantly expected to do the work of 2 people while others barely do much besides run the register and walk around aimlessly because no one actually trained them on how to do their jobs or they have literally 0 work ethic. I am getting paid the same amount as others who do the bare minimum yet I am expected to do much more than them. Either increase my pay or get others to do work which would make my days a bit easier and more enjoyable. We have insane turnover in Processing because management doesn't understand how to actually deal with employees and their issues other than just getting angry at them. We have people from the dock rolling clothes who were never shown how to do it properly so I have to go and fix it for them while I am sorting. Today we had an entire red rack of SS Casual Knits on the SS Blouses clothing rack, this is an issue that has been brought up to management over a month ago yet it still persists. Many people seemingly can't read and there were countless clothes put out today that were just stocked wrong and all it does is make my job harder and take longer and prevents me from being able to cover more of the store. Management also constantly talks about how no phones should be on the floor and treat us like children, how about writing up the people who actually use their phones in inappropriate situations rather than stressing over people just having them in their pockets so they can tell the time and take their breaks when they are scheduled, which is another complaint by management.

What is the best part of working at the company?
Assisting shoppers,  educating consumers as to the beneficial nature of thrifting 

What is the most stressful part about working at the company?
Management changing requirements almost daily, lack of communication from management,  non-existant training, dismissive attitude when the trainee (co-worker- female) tries to ask questions.  

What is the work environment and culture like at the company?
Typical of any other establishment, day shift v/s night shift drama is observed, serious shift between the attitudes toward women and men. Management men are dismissive to the females and women are expected to perform exactly as their male counterparts.  Very little actual training,  no follow up on verbal instruction.  Insult driven "round-ups" no actual praise for work well done, and in an environment as stressful as that can be, a kudos would go a long way as (normally) it's teenagers at night & all the older workers are day shift or production. 

What is a typical day like for you at the company?
(Night shift) would come in to the store already in full swing. The floors would normally be a mess, full of dropped clothing items registers full of customers waiting to be checked out, returns overflowing, bathrooms wrecked. Dayshift management telling you to have it all pristine because "you close for the opening shift " Understandable to a point, but you should also manage throughout the day because in retail settings appearance is everything to a customer and a disheveled store is unattractive- something they seem to have overlooked.

Worked here in 2 separate stints totaling 4 and a half years as a donation attendant. Best part of the job was not having to deal with managers hardly at all. Could leave to go get food or coffee if i wanted, clocked in via a phone app. It's an outdoor job so you're expected to work in all weather conditions, rain, heat, cold, etc. Gets pretty unbearable in the winter and summer months. Not too bad in spring and fall. Sometimes deal with hostile customers who get upset you wont take their donations, was threatened with a gun once by a customer, told management, was barely addressed. 

You're expected to provide most everything to do your job, including decent gloves, a hand truck for handling heavy furniture, etc.  

Most of the time you're just sitting there, so it gets boring, but sometimes people come with entire trailers full of stuff they couldn't sell at a yard sale so it gets crazy quick.

Started at 8 an hour during my first stint, only got 24 cents raises per year, didn't get a raise during covid. When i left the first time I might have been making 9 an hour. When I came back I made 12.50. Not horrible, but considering the working conditions, could be more. 

I was full time my 2nd stint, and received insurance, most of which was fairly poor and didn't cover much, but i guess you can't expect much from a thrift store.

It's a decent job for the short term, but I wouldn't expect to stay long. There's no incentives to work harder. 


The average work day was over ten hours, with two Saturdays a month added for Workshops. As Office Manager, I worked as many as thirteen hours a day for seventeen days straight marketing for, and participating in, one event.

As Office Manager, I found a lack of follow-through by the Mortgage Consulting staff problematic, considering how few were enrolled. Staff departures had left some clients without service. Success rates for clients was greatly over-stated publicly, which ethically concered me.

Initial location had been poorly selected, furnished and only had one permanent employee. Upon my hiring, I was directed to relocate, refurnish and arrange for initiating new providers for technical capabilities for the new office location (each as instructed by and limited by, my Regional Mgr). While completing this particular assignment, assisting the Regional Mgr in hiring additional MCs, and following the four-day "Event", my job desciption for "Office Manager" was changed to require a Mortgage Consultants license and experience, which was not needed when I started.

Multifaceted leadership role, directing cross-functional team of 40 employees and instilling deep emphasis on sales and superior customer service. Set strategies for new sales and marketing campaigns to position company for profitable revenue growth, cultivating strong market share through exceptional customer service and astute approach to growing corporate business. Analyzed sales channels to develop new clientele and determine pricing of potential business. Oversaw operations, sales, customer service, human resources, fleet, and maintenance functions. Skillfully represented company through involvement in local organizations and networking. Showcase rich expertise in financial reports, account payables, account receivables, payroll, and fleet management. Commanded budget of $3M annually.
•	Generated 27% increase in overall business in nine months; Optimized corporate accounts with AA, RCCL, AT&T, and DHL through impeccable customer service and strategic direction of contracts and rewards program; Adeptly supported and maintained government contract with MIA International Airport; Revitalized operational performance and aligned team-wide performance with company objectives and goals.

This job has one of the highest turnover rates I’ve ever seen, and after working here, I understand why. Training is basically nonexistent — you’re thrown into the busiest shifts with little to no guidance, and management expects you to somehow keep up. Staffing is always short, which means long lines of customers and constant pressure, but no support.

Tasks are repetitive to the point of burnout (e.g., spending hours doing nothing but hangers), with no rotation or variety to break it up. Some coworkers are unhelpful or outright rude, and customer interactions can be hostile due to the chaos and lack of organization.

The environment feels like a revolving door — people come in, see how bad it is, and leave. If you’re looking for a job with proper training, support, and reasonable workload, this is not the place.

The job is very easy and some days are better than others. The work load changes due to who is in charge and if the District manager is coming to the store everything gets very chaotic. If you are a good reliable worker do NOT show your skills or you will be taken advantage of and promised things that will never come to past. We had a Manager walk off in the middle of the shift and after that everything went to hades as of the stores order and the way new workers were trained . There was no permanent position for anyone. The best thing I could say is working in the back end you had pretty much descent hours 7am-4p Mon-Fri and off the weekends. Everything was backed up so if the goal for the day wasn’t met the back end hours were for sure Cut off ya know and that was very unfair to the workers that had been there and worked hard . There is no disciplinary actions for those who don’t abide by store rules so people came to work when they wanted and worked when and where they pleased with no repercussions. While those that were diligently working hard and trying to make an honest living get bonuses and raises and or promotions were left with very little hope and many broken promises. It is pretty much a domino effect when it comes to if things went good or bad for an employee. 

This place has a 3 second rule wherever you are stationed and if you don’t meet those 3 seconds you get told constantly that you’re too slow no matter how fast you go and then you will start getting blamed for other employees being backed up. 3 seconds rule is ridiculous And not practical. There’s favoritism here from the managers. They do NOT appreciate their employees. They will talk to you very disrespectfully if they have something to say. You will be in training still and they expect you to know what you’re doing within a few days even though they just throw you into your station without properly training you at all but it’s on you if you don’t know what you’re suppose to do not them.  Why so many employees look lost when they start and end up leaving. Management is suppose to lift you up but instead all they do is put you down if you’re not up to their standard no matter how hard you work. Management will constantly be pushing you and hovering over you. Way too overbearing. I could not deal With it. I wouldn’t recommend working at this location unless you absolutely have to. The pay is so little for what they expect from you and they expect ALOT.  I felt  drained not because of the work but because of the management. The only good thing about this job was my coworkers, they’re great people. 

Managment and co-operation/coworkers are completely toxic. Managment picks favorites and let's their favorite employees do absolutely whatever they want, leave when they want, take the longest break they want, etc. There is CONSTANTLY drama between coworkers and constantly fighting. All of my coworkers talked bad about eachother, or made a clique. My coworkers would always smoke weed in the building or outside and then brag about working high like it was something that made them cool. It was really childish. Coworkers were also very s*xual/touchy with eachother and it made me EXTREMELY uncomfortable. I felt as if I was in high school 2.0, which is absolutely ridiculous, it was supposed to be a professional job for an adult like me to work at. Get paid 8.50 to work at a retail job and do other people's job mean while being belittled by your coworkers and managment. Quitting was the best decision I made there. Overall, you would be better working at McDonalds, there is a reason why people are constantly quitting. 

For the teaching jobs, the days consisted of working with students, conducting classes and labs, preparing for classes, grading work, and working online with distance education classes.  I learned more science beyond my specialities in geology, evolution, history of life on earth.  I learned more chemistry, physics, human anatomy and physiology, and microbiology. I also learned to appreciate diverse ethnic groups (African Americans, Hispanics, Native Americans, Asian Americans, etc).  I enjoyed working and laughing with my co-workers in all of my jobs.  The hardest part of the teaching jobs was a the long hours and constant commitment that I put in because I felt that, for the students, it was necessary.  The most enjoyable part of the job was the people, both colleagues and students.  The management at Christopher Newport was wonderful and they became friends.  At New Mexico State University--Grants, the management varied, some friends, at least colleagues, others friendly but not close.

Top Job Titles	Average Salary
Retail sales associate 436 salaries reported	$10.35 per hour
Retail supervisor 103 salaries reported	$16.65 per hour
Team member 335 salaries reported	$11.47 per hour
Donation attendant 177 salaries reported	$12.35 per hour
Assistant store manager 206 salaries reported	$50,714 per year

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